TECHNIQUES FOR SERVING ARCHIVED ELECTRONIC MAIL
First Claim
Patent Images
1. A computer-implemented method of facilitating user access to electronic mail stored in a backup format, the method comprising:
- receiving a request message comprising a first identification of an email item and an action associated with the email item,wherein the request message is based on a protocol format;
determining, based on the first identification, whether the email item belongs to an archive folder,wherein the archive folder stores data in the backup format, andwherein the backup format differs from a native format used by email items not stored in the archive folder;
associating, upon determination that the email item belongs to the archive folder, a second identification with the email item,wherein the second identification includes information indicative of a backup media and a location on the backup media where the email item is accessible from; and
selectively communicating with a media agent associated with the archive folder to perform the action associated with the email item.
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Accused Products
Abstract
A system for providing user access to electronic mail includes an email client and an email server. The email client receives and communicates a user interaction with an email message The email server that receives the communication, determines whether the email message stored in a live database or in a backup storage. Upon determination that the email message is stored in a backup storage, the email server performs a message exchange with a backup storage system to perform the user-requested action.
66 Citations
26 Claims
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1. A computer-implemented method of facilitating user access to electronic mail stored in a backup format, the method comprising:
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receiving a request message comprising a first identification of an email item and an action associated with the email item, wherein the request message is based on a protocol format; determining, based on the first identification, whether the email item belongs to an archive folder, wherein the archive folder stores data in the backup format, and wherein the backup format differs from a native format used by email items not stored in the archive folder; associating, upon determination that the email item belongs to the archive folder, a second identification with the email item, wherein the second identification includes information indicative of a backup media and a location on the backup media where the email item is accessible from; and selectively communicating with a media agent associated with the archive folder to perform the action associated with the email item. - View Dependent Claims (2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13, 14)
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15. An apparatus for facilitating user access to electronic mail stored in a backup format, the apparatus comprising:
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at least one processor; a mail protocol processing module that receives a request message comprising a first identification of an email item and an action associated with the email item, the request message based on a first protocol format; a mail archive management module that determines whether or not the email item is in the backup format; an association module that associates a second identification with the email item; and a storage communication module that selectively communicates with a media agent associated with the archive folder to perform the action associated with the email item. - View Dependent Claims (16, 17, 18, 19, 20, 21, 22, 23, 26)
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24. A computer-implemented method of providing access to electronic mail stored in a backup format, the method comprising:
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displaying a listing of electronic mail on a user interface, the listing including an entry for an email item stored in the backup format; receiving an input for performing an action with the email item; and communicating, to an email server, a request message comprising a first identification of the email item and a second identification of an action associated with the email item; wherein the request message is based on a protocol format; receiving, from the email server, a response message including a result of performing the action; and displaying the result on the user interface;
whereinthe action is performed by the email server by; determining, based on the first identification, that the email item belongs to an archive folder, wherein the archive folder stores data in the backup format, and wherein the backup format differs from a native format used by email items not stored in the archive folder; associating, upon determination that the email item belongs to the archive folder, a second identification with the email item, wherein the second identification includes information indicative of a backup media and a location on the backup media where the email item is accessible from; and selectively communicating with a media agent associated with the archive folder to perform the action associated with the email item.
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25. A system for providing user access to electronic mail, comprising:
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an email client that receives a user interaction with an email item and communicates the user interaction to an email server; and the email server that receives the communication, determines a type of the email message;
upon determination that the type is a live mail, performs a first action on a live email database and upon determination that the type is an archived email, performs a message exchange with a backup storage system, wherein the backup storage system stores the email message in a backup format.
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Specification