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TECHNIQUES FOR SERVING ARCHIVED ELECTRONIC MAIL

  • US 20150212889A1
  • Filed: 01/27/2015
  • Published: 07/30/2015
  • Est. Priority Date: 01/27/2014
  • Status: Active Grant
First Claim
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1. A computer-implemented method of facilitating user access to electronic mail stored in a backup format, the method comprising:

  • receiving a request message comprising a first identification of an email item and an action associated with the email item,wherein the request message is based on a protocol format;

    determining, based on the first identification, whether the email item belongs to an archive folder,wherein the archive folder stores data in the backup format, andwherein the backup format differs from a native format used by email items not stored in the archive folder;

    associating, upon determination that the email item belongs to the archive folder, a second identification with the email item,wherein the second identification includes information indicative of a backup media and a location on the backup media where the email item is accessible from; and

    selectively communicating with a media agent associated with the archive folder to perform the action associated with the email item.

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