WAIT TIME NOTIFICATION SYSTEM AND METHODS THEREOF

• US 20150213414A1
• Filed: 01/16/2015
• Published: 07/30/2015
• Est. Priority Date: 01/30/2014
• Status: Abandoned Application

• Current Assignee: Mr. David Zuckerman, Zuckerman, Andrew
• Original Assignee: Mr. David Zuckerman, Zuckerman, Andrew
• Inventors: Zuckerman, Andrew, Zuckerman, David
• Application Number:
  US14/598,271
• Publication Number:
  US 20150213414A1
• Time in Patent Office: Days
• US Class Current: 1/1
• CPC Class Codes: G06Q 10/1095 Meeting or appointment

Abstract

A method for optimizing customer scheduling, the method may comprise receiving a request to make an appointment for the customer, scheduling an appointment time for the customer, and recording the appointment time; recording an arrival time for the customer when the customer arrives for their appointment and calculating the amount of time the customer is tardy based on the appointment time; associating the amount of time the customer is tardy with the user account for the customer and saving it in memory as tardiness data; generating an anticipated amount of time the customer will arrive after their appointment time for a next appointment based on the tardiness data; receiving a request to make a second appointment for the customer, and notifying a user of the anticipated amount of time the customer will arrive after their appointment time; and scheduling the second appointment time for the customer and recording the appointment time.

Claims

1. A computer-implemented method for optimizing customer scheduling, the method comprising:

at a server having one or more processors and memory storing one or more programs for execution by the one or more processors;

receiving a request to create a customer account for a customer;

creating the customer account for the customer;

receiving a request to make an appointment for the customer, scheduling an appointment time for the customer, and recording the appointment time;

recording an arrival time for the customer when the customer arrives for their appointment and calculating the amount of time the customer is tardy based on the appointment time;

associating the amount of time the customer is tardy with the user account for the customer and saving it in memory as tardiness data;

generating an anticipated amount of time the customer will arrive after their appointment time for a next appointment based on the tardiness data;

receiving a request to make a second appointment for the customer, and notifying a user of the anticipated amount of time the customer will arrive after their appointment time; and

scheduling the second appointment time for the customer and recording the appointment time.