INFORMATION MANAGEMENT METHOD

• US 20150281010A1
• Filed: 06/15/2015
• Published: 10/01/2015
• Est. Priority Date: 07/22/2013
• Status: Active Grant

• Current Assignee: Panasonic Intellectual Property Corporation of America (Panasonic Holdings Corporation)
• Original Assignee: Panasonic Intellectual Property Corporation of America (Panasonic Holdings Corporation)
• Inventors: OHMORI, MOTOJI, NAKANO, TOSHIHISA, MAEDA, MANABU, UNAGAMI, YUJI, AMANO, HIROSHI, MATSUSHIMA, HIDEKI, MATSUZAKI, NATSUME, FUTA, YUICHI, HAKODA, KOTARO
• Granted Patent: US 9,762,459 B2
• Time in Patent Office: Days
• US Class Current: 1/1
• CPC Class Codes: G06F 21/552 involving long-term monitoring or reporting
• CPC Class Codes: G06Q 10/20 Administration of product repair or maintenance
• CPC Class Codes: H04L 41/069 using logs of notifications; Post-processing of notifications
• CPC Class Codes: H04L 43/04 Processing captured monitoring data, e.g. for logfile generation
• CPC Class Codes: H04L 67/10 in which an application is distributed across nodes in the network software deployment G06F8/60; multiprogramming arrangements G06F9/46

Abstract

An information management method includes collecting log information of one or more home electrical apparatuses, generating display screen data indicating a status of the log information of the apparatuses corresponding service providers based on the collected log information, where the display screen data includes groups of information each contain information on an apparatus, a service provider corresponding to the apparatus, and log information output from the apparatus, and provision of the log information of each group is individually selectable, providing the display screen data via a network to a display terminal that performs access to a server device, receiving information from the display terminal, which indicates that selection on whether or not provision of the log information is performed, and stopping provision of the log information on the selected group when a determination is made that the refusal of provision of the log information on the selected group is performed.

Claims

1. An information management method in an information management system that collects log information of a home electrical apparatus and provides information based on the log information to a computer of a service provider, the information management method comprising:

collecting the log information of one or more home electrical apparatuses of a user via a network;

generating display screen data that indicate a provision status of the log information of the home electrical apparatuses that correspond to service providers, the display screen data including information that configures one home electrical apparatus that is included in the one or more home electrical apparatuses, one service provider that corresponds to the one home electrical apparatus, and one kind of the log information that is output from the one home electrical apparatus as a group and displays a provision status of the log information with respect to the group as a unit and a section by which whether or not provision of the log information is permissible is selectable with respect to the group as a unit;

providing the display screen data to a display terminal that performs access to the information management system via the network in response to the access to the information management system;

receiving information that indicates that selection of whether or not provision of one kind of the log information of one home electrical apparatus that corresponds to one service provider is permissible is performed with respect to the group as a unit in a display screen based on the display screen data from the display terminal via the network;

providing the display screen data that is regenerated such that display is made in a first display format that indicates that provision of the log information is not performed with respect to the group to the display terminal via the network in a case where a determination is made that selection of refusal of provision of one kind of the log information of one home electrical apparatus that corresponds to one service provider is performed with respect to the group as a unit and a determination is made that provision of the log information is not started with respect to the group in which the selection of refusal is performed; and

providing, to the display terminal via the network, the display screen data that is regenerated such that display is made by a second display format which indicates that the log information is provided until the last date of a provision period of the log information that is set with respect to the group and which is different from the first display format in a case where the determination is made that the selection of refusal of provision of one kind of the log information of one home electrical apparatus that corresponds to one service provider is performed with respect to the group as a unit and a determination is made that provision of the log information is already started with respect to the group in which the selection of refusal is performed.

2. The information management method according to claim 1,

wherein provision of the log information with respect to the group is stopped after the last date of the provision period that is set with respect to the group in a case where a determination is made that provision of the log information is already started with respect to the group in which the selection of refusal is performed.

3. The information management method according to claim 1,

wherein the display screen data that is regenerated such that display is made in a third display format which indicates that the log information is not provided with respect to the group and which is different from the second display format is provided to the display terminal via the network in a case where a determination is made that the last date of the provision period is passed.

4. The information management method according to claim 3,

wherein the first display format and the third display format are the same display format.

5. The information management method according to claim 1,

wherein a date information that indicates a present date and a provision start date information that indicates a date when the provision period starts with respect to the group are managed,

the date information is compared with the provision start date information, and

a determination is made that provision of the log information with respect to the group is not started in a case where a date that is indicated by the date information is earlier than a date that is indicated by the provision start date information.

6. The information management method according to claim 5,

wherein the date information and the provision start date information include information that indicates a time.

7. The information management method according to claim 6,

wherein a determination is made that provision of the log information with respect to the group is not started in a case where the date that is indicated by the date information is the same as the date that is indicated by the provision start date information and a time that is indicated by the date information is earlier than a time that is indicated by the provision start date information.

8. The information management method according to claim 1,

wherein a date information that indicates a present date and a provision end date information that indicates the last date of the provision period with respect to the group are managed,

the date information is compared with the provision end date information, and

a determination is made that the log information with respect to the group is provided in a case where a date that is indicated by the date information is earlier than a date that is indicated by the provision end date information after provision of the log information with respect to the group is started.

9. The information management method according to claim 7,

wherein the date information and the provision end date information include information that indicates a time.

10. The information management method according to claim 9,

wherein a determination is made that the log information with respect to the group is provided in a case where the date that is indicated by the date information is the same as the date that is indicated by the provision end date information and a time that is indicated by the date information is earlier than a time that is indicated by the provision end date information.

11. The information management method according to claim 1,

wherein the display screen data include a section by which refusal of provision of the log information is selectable with respect to the group as a unit and a section by which permission is selectable, and

provision of the log information with respect to the group is resumed in a case where information that indicates that selection to permit provision of the log information is performed with respect to the group is received after provision of the log information is stopped with respect to the group in which the selection of refusal is performed.