SYSTEM AND METHOD OF AUTOMATED ORDER STATUS RETRIEVAL
First Claim
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1. A computer-readable storage device storing instructions that, when executed by a processor, cause the processor to perform operations comprising:
- receiving an indication of availability of status information; and
transferring a communication to a particular destination based on a reason for the communication corresponding to a query of the status information, wherein the communication is transferred to the particular destination in response to receiving the indication of availability of the status information.
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Abstract
A computer-readable storage device storing instructions that, when executed by a processor, cause the processor to perform operations comprising receiving an indication of availability of status information and transferring a communication to a particular destination based on a reason for the communication corresponding to a query of the status information, where the communication is transferred to the particular destination in response to receiving the indication of availability of the status information.
4 Citations
20 Claims
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1. A computer-readable storage device storing instructions that, when executed by a processor, cause the processor to perform operations comprising:
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receiving an indication of availability of status information; and transferring a communication to a particular destination based on a reason for the communication corresponding to a query of the status information, wherein the communication is transferred to the particular destination in response to receiving the indication of availability of the status information. - View Dependent Claims (2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13, 14)
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15. A system comprising:
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a processor; and a memory storing instructions that, when executed by the processor, cause the processor to perform operations comprising; receiving an indication of availability of status information; and transferring a communication to a particular destination based on a reason for the communication corresponding to a query of the status information, wherein the communication is transferred to the particular destination in response to receiving the indication of availability of the status information. - View Dependent Claims (16, 17)
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18. A method comprising:
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receiving, at a device, an indication of availability of status information; and transferring, by the device, a communication to a particular destination based on a reason for the communication being to request the status information, wherein the communication is transferred to the particular destination in response to receiving the indication of availability of the status information. - View Dependent Claims (19, 20)
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Specification