Mobile Food Order in Advance Systems

• US 20150324890A1
• Filed: 07/28/2014
• Published: 11/12/2015
• Est. Priority Date: 03/17/2014
• Status: Active Grant

• Current Assignee: Allstate Insurance Company (Allstate Corporation)
• Original Assignee: Allstate Insurance Company (Allstate Corporation)
• Inventors: Biemer, Edward A., Wilson, Thomas J.
• Granted Patent: US 10,169,837 B2
• Time in Patent Office: Days
• US Class Current: 1/1
• CPC Class Codes: G06Q 30/0633 Lists, e.g. purchase orders, compilation or processing
• CPC Class Codes: G06Q 50/12 Hotels or restaurants

Abstract

Aspects of the disclosure provide a computer-implemented method and system for ordering food remotely or from a vehicle for pick-up or delivery by providing the use of an application on a mobile device that provides information that allows the ordering. The computer-implemented method and system may include an order in advance application that allows a user or the system automatically to place an order based on previous orders. The computer-implemented method and system may also allow for the electronic payment for the food. Telematics information regarding the user and/or the vehicle may be utilized to provide information regarding a user'"'"'s location, velocity, route, and destination. The computer-implemented method and system may utilize this telematics information to provide a prioritized ranked list of restaurants for the user. The computer-implemented method and system may utilize insurance information to provide additional features and enhance the mobile food order method and system.

Claims

1. A method comprising:

receiving, through a mobile application executing on a mobile device having at least one processor, a mobile food order request from a user, wherein the mobile order request is received through the mobile device via a hands-free system;

receiving, through the mobile application, an order in advance request from the user;

receiving, by the mobile application, telematics information from a telematics device;

providing, by the mobile application, a prioritized ranking of restaurants based on the telematics information, the mobile food order request, and the order in advance request;

providing, by the mobile application, restaurant information and menu information based on the prioritized ranking of restaurants;

receiving, by the mobile application, a mobile food order from the user;

transmitting, by the mobile application, the mobile food order to a selected restaurant; and

providing, by the mobile application, an electronic payment for the mobile food order.

2. The method of claim 1, wherein the order in advance request includes restaurant information that includes one or more previous orders from the user at the selected restaurant.

3. The method of claim 1, wherein the order in advance request includes menu information based on one or more of the previous orders from the user at any of the restaurants on the prioritized restaurant ranking list.

4. The method of claim 1, wherein the telematics information is used to determine a location and restaurants that the user has utilized and provides an option to the user for providing an order in advance of previous orders placed by the user.

5. The method of claim 1, wherein the telematics information includes location, velocity, route, and destination.

6. The method of claim 1, wherein the restaurant information includes a location of the restaurant, a type of the restaurant, a set of ratings of the restaurant.

7. The method of claim 1, wherein the restaurant information includes real-time information that includes one or more of the following:

an order wait time for the restaurant, a delivery time for the restaurant, or a seating time for the restaurant.

10. The method of claim 8, further including:

receiving, by the mobile food order system, insurance information from an insurance company, wherein the insurance information includes information about a particular user, location and instances of previous accidents, and locations and instances of previous claims.

11. The method of claim 10, wherein the prioritized ranking of restaurants is further based on the insurance information to select a route to the restaurant that is a safest route based on the previous accidents and previous claims in the insurance information.

17. The one or more non-transitory computer readable media of claim 16, wherein the prioritized ranking of restaurants is based on the insurance information to select a route to the restaurant that is a safest route based on the previous accidents and previous claims in the insurance information.

8. A method comprising:

receiving, by a mobile food order system with a mobile application executing on a mobile device having at least one processor, a mobile food order request from a user;

receiving, by the mobile food order system, an order in advance request from the user;

receiving, by the mobile food order system, telematics information from a telematics device;

providing, by the mobile food order system, a prioritized ranking of restaurants based on the telematics information, the mobile food order request, and the order in advance request wherein the ranking is based on a safest route to the restaurant as determined by the mobile food order system;

providing, by the mobile food order system, restaurant information and menu information based on the prioritized ranking of restaurants and the order in advance request;

receiving, by the mobile food order system, a mobile food order from the user;

transmitting, by the mobile food order system, the mobile food order to a selected restaurant; and

providing, by the mobile food order system, an electronic payment for the mobile food order.

9. The method of claim 8, further including:

providing, by the mobile food order system, menu information based on one or more of the previous orders from the user at any of the restaurants on the prioritized restaurant ranking list.

12. The method of claim 8, wherein the mobile order request is received through the mobile device via a hands-free system.

13. The method of claim 8, wherein the telematics information includes location, velocity, route, and destination.

14. The method of claim 8, wherein the restaurant information includes a location of the restaurant, a type of the restaurant, a set of ratings of the restaurant.

15. The method of claim 8, wherein the restaurant information includes real-time information that includes one or more of the following:

an order wait time for the restaurant, a delivery time for the restaurant, or a seating time for the restaurant.

16. One or more non-transitory computer readable media storing computer readable instructions that, when executed, cause an apparatus to:

(a) receive, through a mobile application executing on the apparatus, a mobile food order request from a user, wherein the mobile order request is received through the apparatus via a hands-free system;

(b) receive, by the mobile application, an order in advance request from the user, wherein the order in advance request is received through the apparatus via a hands-free system;

(c) receive, by the mobile application, telematics information from a telematics device;

(d) determine and provide, by the mobile application, a prioritized ranking of restaurants based on the telematics information, the order in advance request, and the mobile food order request, wherein the ranking is based on a safest route to the restaurant;

(e) provide, by the mobile application, restaurant information and menu information based on the prioritized ranking of restaurants;

(f) receive, by the mobile application, a mobile food order from the user;

(g) transmit, by the mobile application, the mobile food order to a selected restaurant;

(h) provide, by the mobile application, an electronic payment to the selected restaurant for the mobile food order; and

(i) provide, by the mobile application, a reward to the user based on the mobile food order and the selected restaurant.

18. The one or more non-transitory computer readable media of claim 16, wherein the insurance information includes information about the user and information about customers with similar characteristics to provide the prioritized ranking of restaurants.

19. The one or more non-transitory computer readable media of claim 16, wherein the restaurant information includes a location of the restaurant, a type of the restaurant, a set of ratings of the restaurant.

20. The one or more non-transitory computer readable media of claim 16, wherein the restaurant information includes real-time information that includes one or more of the following:

an order wait time for the restaurant, a delivery time for the restaurant, or a seating time for the restaurant.