DELIVERY TO MOBILE DEVICES

• US 20150356501A1
• Filed: 05/30/2015
• Published: 12/10/2015
• Est. Priority Date: 06/09/2014
• Status: Abandoned Application

• Current Assignee: Clowd Lab LLC
• Original Assignee: Clowd Lab LLC
• Inventors: Gorjestani, Alec, Menon, Arvind, Arpin, Edmund
• Application Number:
  US14/726,483
• Publication Number:
  US 20150356501A1
• Time in Patent Office: Days
• US Class Current: 1/1
• CPC Class Codes: G06Q 10/0833 Tracking
• CPC Class Codes: H04W 4/02 Services making use of location information
• CPC Class Codes: H04W 4/029 Location-based management or tracking services

Abstract

In one implementation, a computer-implemented method includes receiving, at a mobile computing device and after transmitting an order, information that identifies a delivery worker who is handling delivery of the order; continuously updating an interface presented by the mobile computing device until the order has been delivered, the interface identifying a current location of the delivery worker relative to a current location of the mobile computing device as both of the current locations change over time, the continuously updating including: determining, by the mobile computing device, the current location of the mobile computing device; receiving, at the mobile computing device, the current location of the delivery worker; and presenting, by the mobile computing device, the interface depicting the current location of the delivery worker relative to the current location of the mobile computing device.

Claims

1. A computer-implemented method comprising:

receiving, at a mobile computing device and after transmitting an order, information that identifies a delivery worker who is handling delivery of the order;

continuously updating an interface presented by the mobile computing device until the order has been delivered, the interface identifying a current location of the delivery worker relative to a current location of the mobile computing device as both of the current locations change over time, the continuously updating comprising;

determining, by the mobile computing device, the current location of the mobile computing device;

receiving, at the mobile computing device, the current location of the delivery worker; and

presenting, by the mobile computing device, the interface depicting the current location of the delivery worker relative to the current location of the mobile computing device.

2. The computer-implemented method of claim 1, further comprising:

determining a current level of progress of delivery of the order by the delivery worker based, at least in part, on a comparison of a current distance between the delivery worker and the mobile computing device with a starting distance between the delivery worker and the mobile computing device when delivery of the order started;

presenting, by the mobile computing device, information describing the current level of progress.

3. The computer-implemented method of claim 2, wherein the information describing the current level of progress comprises a scale with the mobile computing device at one end and a position of the order when delivery of the order started, with an icon corresponding to the delivery worker being presented at an appropriate location along the scale.

4. The computer-implemented method of claim 2, wherein the information comprises textual information that identifies a time, distance, or percentage of the delivery process remaining.

5. The computer-implemented method of claim 2, wherein the current distance and the starting distance comprise distances along one or more paths.

6. The computer-implemented method of claim 2, wherein the current distance and the starting distance comprise overhead distances.

7. The computer-implemented method of claim 1, wherein the interface comprises a graphical user interface that depicts the locations of a plurality of delivery workers and that highlights a graphical element corresponding to the delivery worker handling delivery of the order.

8. The computer-implemented method of claim 1, further comprising:

automatically presenting, in response to receiving the information that identifies the delivery worker as handling delivery of the order, a notification on the mobile computing device that indicates that the delivery worker is handling delivery of the order.

9. The computer-implemented method of claim 1, wherein the mobile computing device is associated with a golfer on a golf course, the delivery worker is a beverage cart driver on the golf course, and the current locations of the mobile computing device and the delivery worker are determined to be human-readable locations on the golf course.

10. A computer-implemented method comprising:

accessing, by a computer system, historical order information that describes locations at which orders were placed across a particular geographic area;

identifying, by the computer system based, at least in part, on the historical order information, one or more locations within the particular geographic area where orders have at least a threshold likelihood of being placed within a threshold period of time; and

transmitting, to one or more computing devices associated with delivery workers who handle fulfillment of orders within the particular geographic area, the determined one or more locations.

11. The computer-implemented method of claim 10, wherein the particular geographic area comprises a particular golf course.

12. The computer-implemented method of claim 10, wherein the determined one or more locations are transmitted to the one or more computing devices as heatmaps.

13. The computer-implemented method of claim 10, wherein the one or more locations are identified further based on information that describes one or more current locations of users within the particular geographic area.

14. A computer-implemented method comprising:

presenting, by a mobile computing device that is associated with a delivery worker, information that identifies an order that is open and a selectable feature through which the delivery worker can accept responsibility for delivering at least a portion of the order;

receiving, at the mobile computing device, user input selecting the selectable feature;

continuously updating, in response to receiving the user input, an interface presented by the mobile computing device until the order has been delivered, the interface identifying a current location of a customer who placed the order relative to a current location of the mobile computing device as both of the current locations change over time, the continuously updating comprising;

determining, by the mobile computing device, the current location of the mobile computing device;

receiving, at the mobile computing device, the current location of the customer; and

presenting, by the mobile computing device, the interface depicting the current location of the customer relative to the current location of the mobile computing device.

15. The computer-implemented method of claim 14, wherein the interface comprises a graphical user interface that depicts locations of a plurality of customers and that highlights a graphical element corresponding to the customer who placed the order.

16. The computer-implemented method of claim 15, wherein the graphical user interface further depicts locations of a plurality of other delivery workers relative to the locations of the mobile computing device and the customer.

17. The computer-implemented method of claim 15, wherein graphical elements corresponding to the plurality of customers are selectable;

the method further comprising;

receiving input selecting one of the graphical elements corresponding to another customer whose order is being handled by another delivery worker; and

transmitting, to one or more other computing devices, information that indicates the delivery worker is taking over responsibility for delivering an order for the other customer, the transmitting causing the other delivery worker and the other customer to be notified of the delivery worker taking over responsibility.

18. The computer-implemented method of claim 14, wherein the customer is a golfer on a golf course, the delivery worker is a beverage cart driver on the golf course, and the current locations of the mobile computing device and the customer are determined to be human-readable locations on the golf course.

19. The computer-implemented method of claim 14, further comprising:

determining a current level of progress of delivery of the order by the delivery worker based, at least in part, on a comparison of a current distance between the customer and the mobile computing device with a starting distance between the customer and the mobile computing device when delivery of the order started;

presenting, by the mobile computing device, information describing the current level of progress.

20. The computer-implemented method of claim 19, wherein the information describing the current level of progress comprises a scale with the customer at one end and a position of the order when delivery of the order started, with an icon corresponding to the delivery worker being presented at an appropriate location along the scale.

21. The computer-implemented method of claim 19, wherein the information comprises textual information that identifies a time, distance, or percentage of the delivery process remaining.

22. The computer-implemented method of claim 19, wherein the current distance and the starting distance comprise distances along one or more paths.

23. The computer-implemented method of claim 19, wherein the current distance and the starting distance comprise overhead distances.