DYNAMIC PROVISIONING OF PICK-UP, DELIVERY, TRANSPORTATION, AND/OR SORTATION OPTIONS

• US 20150363843A1
• Filed: 04/23/2015
• Published: 12/17/2015
• Est. Priority Date: 04/23/2014
• Status: Active Application

• Current Assignee: United Parcel Service Of America Incorporated (United Parcel Service Incorporated)
• Original Assignee: United Parcel Service Of America Incorporated (United Parcel Service Incorporated)
• Inventors: LOPPATTO, GREG, THOMAS, CHARLENE, GRUBB, CHRIS
• Application Number:
  US14/694,313
• Publication Number:
  US 20150363843A1
• Time in Patent Office: Days
• US Class Current: 1/1
• CPC Class Codes: G06Q 10/083 Shipping
• CPC Class Codes: G06Q 30/0283 Price estimation or determination

Abstract

Systems, methods, apparatus, and computer program products are provided for programmatically determining/identifying for determining a delivery time and/or cost for an item to be delivered and allowing customer selection of one of the delivery windows. One example embodiment may include a method comprising receiving customer location information/data indicative of a customer location, querying at least one of (a) a historical database, (b) a dynamic database, (c) predictive database, or (d) a combined database to determine a cost associated with each of the one or more time frames/periods and whether any pick-up, transportation, sortation, and/or delivery criteria associated with the cost, and providing the one or more time frames/periods and the cost associated with each of the one or more time frames.

Claims

1. A method for determining a cost for delivering an item to a customer, the method comprising:

receiving, via one or more processors, customer location data indicative of a customer location, the customer location data selected from the group consisting of entered data, customer profile data, and address data associated with the customer; and

determining, via the one or more processors, one or more time frames from a plurality of carrier time frames in which delivery of the item is available based on the customer location;

querying, via the one or more processors, at least one selected from the group consisting of (a) a historical database, (b) a dynamic database, (c) a predictive database, and (d) a combined database to determine a cost for each of the one or more time frames; and

providing, via the one or more processors, the one or more time frames and the respective costs for a user to select at least one of the one or more time frames and the respective cost as part of purchasing the item.

2. The method of claim 1 further comprising receiving a promised delivery date, wherein the determining of the one or more times frames is dependent on the promised delivery date.

3. The method of claim 1 further comprising determining, based on the customer location data, whether a synchronized visit with a stop creator shipment is possible to increase or decrease delivery density.

4. The method of claim 1 further comprising determining, based on the carrier data, whether a synchronized visit with a stop creator shipment is possible to increase or decrease delivery density.

5. The method of claim 1 further comprising, responsive to querying only the historical database, determining if costs are available for the customer location based on the address for the customer location or a nearby address for the customer location, the query result indicating one or more of (a) whether costs are available, (b) the type of costs including an address match with an anticipated stop creator shipment, (c) the type of costs including a nearby address match with an anticipated stop creator shipment, and (d) actual costs.

6. The method of claim 1 further comprising:

responsive to querying only the dynamic database, determining whether a synchronized visit with one or more stop creator items is possible and if costs are available; and

determining delivery criteria to be met to achieve the synchronized visit with the one or more stop creator items and to receive the costs, the delivery criteria based at least in part on an ability to synchronize the visit with forecasted deliveries to the particular address or the surrounding address.

7. The method of claim 1, further comprising:

providing a unique identifier with the cost for use in identifying the shipment, wherein when the shipment is tendered to the carrier;

capturing the unique identifier; and

verifying whether the shipment criteria has been met to receive the determined cost.

8. An apparatus comprising at least one processor and at least one memory including program code, the at least one memory and the program code configured to, with the processor, cause the apparatus to at least:

receive customer location data indicative of a customer location, the customer location data selected from the group consisting of entered data, customer profile data, and address data associated with the customer; and

determine one or more time frames from a plurality of carrier time frames in which delivery of the item is available based on the customer location;

query at least one selected from the group consisting of (a) a historical database, (b) a dynamic database, (c) a predictive database, and (d) a combined database to determine a cost for each of the one or more time frames; and

provide the one or more time frames and the respective costs for a user to select at least one of the one or more time frames and the respective cost as part of purchasing the item.

9. The apparatus of claim 8, wherein the memory and program code are further configured to, with the processor, cause the apparatus to receive a promised delivery date, wherein the determining of the one or more times frames is dependent on the promised delivery date.

10. The apparatus of claim 8, wherein the memory and program code are further configured to, with the processor, cause the apparatus to determine, based on the customer location data, whether a synchronized visit with a stop creator shipment is possible to increase or decrease delivery density.

11. The apparatus of claim 8, wherein the memory and program code are further configured to, with the processor, cause the apparatus to determine, based on the carrier data, whether a synchronized visit with a stop creator shipment is possible to increase or decrease delivery density.

12. The apparatus of claim 8, wherein the memory and program code are further configured to, with the processor, cause the apparatus to, responsive to querying only the historical database, determine if costs are available for the customer location based on the address for the customer location or a nearby address for the customer location, the query result indicating one or more of (a) whether costs are available, (b) the type of costs including an address match with an anticipated stop creator shipment, (c) the type of costs including a nearby address match with an anticipated stop creator shipment, and (d) actual costs.

13. The apparatus of claim 8, wherein the memory and program code are further configured to, with the processor, cause the apparatus to:

responsive to querying only the dynamic database, determine whether a synchronized visit with one or more stop creator items is possible and if costs are available; and

determine delivery criteria to be met to achieve the synchronized visit with the one or more stop creator items and to receive the costs, the delivery criteria based at least in part on an ability to synchronize the visit with forecasted deliveries to the particular address or the surrounding address.

14. The apparatus of claim 8, wherein the memory and program code are further configured to, with the processor, cause the apparatus to:

provide a unique identifier with the cost for use in identifying the shipment, wherein when the shipment is tendered to the carrier;

capture the unique identifier; and

verify whether the shipment criteria has been met to receive the determined cost.

15. A computer program product comprising at least one non-transitory computer-readable storage medium having computer-readable program code portions stored therein, the computer-readable program code portions comprising:

an executable portion configured to receive customer location data indicative of a customer location, the customer location data selected from the group consisting of entered data, customer profile data, and address data associated with the customer; and

an executable portion configured to determine one or more time frames from a plurality of carrier time frames in which delivery of the item is available based on the customer location;

an executable portion configured to query at least one selected from the group consisting of (a) a historical database, (b) a dynamic database, (c) a predictive database, and (d) a combined database to determine a cost for each of the one or more time frames; and

an executable portion configured to provide the one or more time frames and the respective costs for a user to select at least one of the one or more time frames and the respective cost as part of purchasing the item.

16. The computer program product of claim 15 further comprising an executable portion configured to receive a promised delivery date, wherein the determining of the one or more times frames is dependent on the promised delivery date.

17. The computer program product of claim 15 further comprising an executable portion configured to determine, based on the customer location data, whether a synchronized visit with a stop creator shipment is possible to increase or decrease delivery density.

18. The computer program product of claim 15 further comprising an executable portion configured to determine, based on the carrier data, whether a synchronized visit with a stop creator shipment is possible to increase or decrease delivery density.

19. The computer program product of claim 15 further comprising an executable portion configured to, responsive to querying only the historical database, determine if costs are available for the customer location based on the address for the customer location or a nearby address for the customer location, the query result indicating one or more of (a) whether costs are available, (b) the type of costs including an address match with an anticipated stop creator shipment, (c) the type of costs including a nearby address match with an anticipated stop creator shipment, and (d) actual costs.

20. The computer program product of claim 15 further comprising:

an executable portion configured to, responsive to querying only the dynamic database, determine whether a synchronized visit with one or more stop creator items is possible and if costs are available; and

an executable portion configured to determine delivery criteria to be met to achieve the synchronized visit with the one or more stop creator items and to receive the costs, the delivery criteria based at least in part on an ability to synchronize the visit with forecasted deliveries to the particular address or the surrounding address.

21. The computer program product of claim 15 further comprising an executable portion configured to:

an executable portion configured to provide a unique identifier with the cost for use in identifying the shipment, wherein when the shipment is tendered to the carrier;

an executable portion configured to capture the unique identifier; and

an executable portion configured to verify whether the shipment criteria has been met to receive the determined cost.