Method for Embedding Voice Mail in a Spoken Utterance Using a Natural Language Processing Computer System

• US 20160171981A1
• Filed: 02/05/2016
• Published: 06/16/2016
• Est. Priority Date: 02/01/2014
• Status: Active Grant

• Current Assignee: Soundhound AI IP LLC
• Original Assignee: SoundHound Incorporated
• Inventors: MOHAJER, Keyvan, MONT-REYNAUD, Bernard
• Granted Patent: US 9,601,114 B2
• Time in Patent Office: Days
• US Class Current: 1/1
• CPC Class Codes: G06F 40/20 Natural language analysis semantic analysis of natural language G06F40/30
• CPC Class Codes: G06Q 10/00 Administration; Management
• CPC Class Codes: G10L 15/02 Feature extraction for speech recognition; Selection of recognition unit
• CPC Class Codes: G10L 15/18 using natural language modelling
• CPC Class Codes: G10L 15/22 Procedures used during a speech recognition process, e.g. man-machine dialogue
• CPC Class Codes: G10L 15/26 Speech to text systems G10L15/08 takes precedence
• CPC Class Codes: G10L 2015/223 Execution procedure of a spoken command
• CPC Class Codes: G10L 25/48 specially adapted for particular use
• CPC Class Codes: H04L 51/066 Format adaptation, e.g. format conversion or compression
• CPC Class Codes: H04L 51/42 Mailbox-related aspects, e.g. synchronisation of mailboxes
• CPC Class Codes: H04L 51/52 for supporting social networking services
• CPC Class Codes: H04M 1/6505 storing speech in digital form
• CPC Class Codes: H04M 1/72433 for voice messaging, e.g. dictaphones for answering incoming calls H04M1/64

Abstract

A method for processing a voice message in a computerized system. The method receives and records a speech utterance including a message portion and a communication portion. The method proceeds to parse the input to identify and separate the message portion and the communication portion. It then identifies communication parameters, including one or more destination mailboxes, from the communication portion, and it transmits the message portion to the destination mailbox as a voice message.

Claims

1. A method for natural language processing of a speech utterance input to a computerized system, comprising:

receiving and storing a speech utterance in a computerized system, the utterance comprising a communication portion and a message portion;

parsing the natural language speech utterance to identify the communication portion of the utterance and the start and the end of the message portion within the speech utterance;

analyzing the communication portion to determine one or more communication parameters, a communication parameter indicating a destination or channel for message delivery; and

automatically transmitting an audio message based on the message portion of the speech utterance using a channel and one or more destinations indicated by the one or more communication parameters.

2. The method of claim 1, wherein the destination is a voice mail mailbox.

3. The method of claim 1, wherein the destination is an email address.

4. The method of claim 1, wherein the destination is a user account on a social networking website.

5. The method of claim 1, wherein the destination is one or more user accounts on a service used to initiate the communication.

6. The method of claim 1, further including transcribing the message portion.

7. The method of claim 6, wherein transmitting further includes transmitting the transcribed message portion as an SMS or MMX message.

8. The method of claim 1, wherein identifying communication parameters includes obtaining a destination mailbox from a contacts list.

9. The method of claim 1, further comprising a recording device recording at least a portion of the message portion from the ambient environment of the recording device.

10. The method of claim 9, wherein the recording can be stopped only by a voice command from the person who initiated the recording.

11. A system for processing a natural language message in a computerized system, comprising:

a recording device that receives and stores a speech utterance in the computerized system, the utterance comprising a message portion and a communication portion, and storing the utterance in a system storage; and

a processor coupled to a memory storing instructions, the instructions which when executed cause the processor to perform;

parsing the natural language speech utterance to identify the communication portion of the utterance and the start and the end of the message portion within the speech utterance;

analyzing the communication portion to determine one or more communication parameters, a communication parameter indicating a destination or channel for message delivery; and

automatically transmitting an audio message based on the message portion of the speech utterance using a channel and one or more destinations indicated by the one or more communication parameters.

12. The system of claim 11, wherein the destination is a voice mail mailbox.

13. The system of claim 11, wherein the destination is an email address.

14. The system of claim 11, wherein the destination is a user account on a social networking website.

15. The system of claim 11, wherein the destination is one or more user accounts on a service used to initiate the communication.

16. The system of claim 11, the memory further storing instructions, which when executed by the processor, causes the processor to include transcribing the message portion.

17. The system of claim 16, wherein the instructions that cause the processor to transmit further cause the processor to transmit the transcribed message portion as an SMS or MMX message.

18. The system of claim 11, wherein identifying communication parameters includes obtaining a destination mailbox from a contacts list.

19. The system of claim 11, wherein the recording device records at least a portion of the message portion from the ambient environment of the recording device.

20. The system of claim 19, wherein the recording can be stopped only by a voice command from the person who initiated the recording.