PRESERVING COLLABORATION HISTORY WITH RELEVANT CONTEXTUAL INFORMATION
2 Assignments
0 Petitions
Accused Products
Abstract
Preserving collaborative history includes detecting a trigger for a chat session between at least two participants using a processor and, responsive to the trigger, obtaining event data for an event occurring during the chat session and involving at least one of the participants. The event data is included within a transcript of the chat session. In other cases, event data is obtained from external systems that is correlated with the chat session and is included within the transcript.
23 Citations
35 Claims
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1-25. -25. (canceled)
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26. A computer-implemented method, comprising:
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detecting, in a chat session between at least two participants, a trigger; obtaining, responsive to the trigger, event data for an event occurring during the chat session and involving at least one of the participants; and generating an annotated transcript by appending the event data to a transcript of the chat session. - View Dependent Claims (27, 28, 29, 30, 31, 32, 33, 34, 35)
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Specification