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VIRTUAL ASSISTANT SERVER PROVIDING SERVICES REQUESTED THROUGH DEVICE COMMUNICATIONS

  • US 20160307258A1
  • Filed: 04/17/2015
  • Published: 10/20/2016
  • Est. Priority Date: 04/17/2015
  • Status: Abandoned Application
First Claim
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1. A system comprising:

  • a virtual assistant module comprising at least one hardware processor that accesses a first message communicated by a communication device of a user, wherein the first message comprises a first text identifier that identifies both a first item and a first merchant selling the first item and determines a first request from the user to order the first item from the first merchant using the first text identifier;

    an ordering module comprising at least one hardware processor that accesses the first request and generates a first order by the user for the first item from the first merchant, wherein the first order identifies the user as the recipient of the first item at a first merchant location for the first merchant;

    a database stored to a non-transitory memory that the first message, the first request, and the first order; and

    a network interface component that receives the first message from the communication device of the user and communicates the first order to a merchant device for the user, wherein the merchant device presents the first order to at least one of the first merchant and a merchant employee at the first merchant location to fulfill the first order for the user.

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