MANAGED SCREEN SHARING IN AN ENTERPRISE APPLICATION

• US 20170060350A1
• Filed: 08/31/2015
• Published: 03/02/2017
• Est. Priority Date: 08/31/2015
• Status: Active Grant

• Current Assignee: Sugarcrm Incorporated
• Original Assignee: Sugarcrm Incorporated
• Inventors: Zheng, Xing, Vink, Jelle
• Granted Patent: US 10,430,144 B2
• Time in Patent Office: Days
• US Class Current: 1/1
• CPC Class Codes: G06F 3/0481 based on specific properties of the displayed interaction object or a metaphor-based environment, e.g. interaction with desktop elements like windows or icons, or assisted by a cursor's changing behaviour or appearance
• CPC Class Codes: G06F 3/1454 involving copying of the display data of a local workstation or window to a remote workstation or window so that an actual copy of the data is displayed simultaneously on two or more displays, e.g. teledisplay
• CPC Class Codes: G06F 40/103 Formatting, i.e. changing of presentation of documents automatic justification G06F40/189; automatic line break hyphenation G06F40/191
• CPC Class Codes: G06F 8/38 for implementing user interfaces
• CPC Class Codes: G06F 9/452 Remote windowing, e.g. X-Window System, desktop virtualisation protocols for virtual reality H04L67/131
• CPC Class Codes: H04L 63/101 Access control lists [ACL]
• CPC Class Codes: H04L 63/104 Grouping of entities

Abstract

Embodiments of the invention provide for managed screen sharing in an enterprise application. In an embodiment of the invention, a method for managed screen sharing in an enterprise application includes loading on behalf of a primary end user an instance of an enterprise application into memory of a computer, directing the instance of the enterprise application to display a screen of data in a display screen of the computer and selecting in the instance of the enterprise application a secondary end user for screen sharing of the screen of data. The method also includes transmitting a request over a computer communications network to a different instance of the enterprise application of the selected end user to display the screen of data in a display screen of the secondary end user. Finally, the method includes displaying the screen of data in the display screen of the secondary end user.

Claims

1. A method for managed screen sharing in an enterprise application, the method comprising:

loading on behalf of a primary end user an instance of an enterprise application into memory of a computer;

directing the instance of the enterprise application to display a screen of data in a display screen of the computer;

selecting in the instance of the enterprise application a secondary end user for screen sharing of the screen of data;

transmitting a request over a computer communications network to a different instance of the enterprise application of the selected end user to display the screen of data in a display screen of the secondary end user; and

,

displaying the screen of data in the display screen of the secondary end user.

2. The method of claim 1, wherein the screen of data displayed in the display screen of the secondary end user is filtered to exclude data not permitted to be viewed by the secondary end user according to a role of the secondary end user.

3. The method of claim 1, wherein the screen of data displayed in the display screen of the secondary end user is formatted to accommodate display characteristics of the display screen of the secondary end user that differ from display characteristics of the display screen of the primary end user.

4. The method of claim 1, further comprising repeating the directing, selecting, transmitting and displaying for selected different screens of data.

5. The method of claim 4, further comprising generating a report of the selected different screens of data shared with the secondary end user.

6. The method of claim 1, wherein the data includes a hyperlink referencing a different screen of data, the method further comprising responding to a selection of the hyperlink in the display screen of the primary end user by directing the instance of the enterprise application to display the different screen of data in the display screen of the primary end user, transmitting a different request over the computer communications network to the different instance of the enterprise application of the selected end user to display the different screen of data in the display screen of the secondary end user, and displaying the different screen of data in the display screen of the secondary end user.

7. A data processing system configured for managed screen sharing in an enterprise application, the system comprising:

a host computing system comprising one or more computers, each with memory and at least one processor;

an application server executing in the host computing system and serving different instances of an enterprise application to each of a primary end user and a secondary end user of the enterprise application; and

,

a managed screen sharing module coupled to each of the instances of the enterprise application, the module comprising program code enabled transmit different requests over a computer communications network from the instance of the enterprise application of the primary end user to the instance of the enterprise application of the secondary end user to display different selected screens of data for display by the primary end user in a display screen of the primary end user, in a display screen of the secondary end user while excluding from display other screens of data selected for display in the display of the primary end user.

8. The system of claim 7, wherein each screen of data displayed in the display screen of the secondary end user is filtered to exclude data not permitted to be viewed by the secondary end user according to a role of the secondary end user.

9. The system of claim 7, wherein each screen of data displayed in the display screen of the secondary end user is formatted to accommodate display characteristics of the display screen of the secondary end user that differ from display characteristics of the display screen of the primary end user.

10. The system of claim 7, wherein the program code of the module further is enabled to generate a report of the selected different screens of data shared with the secondary end user.

11. The system of claim 7, wherein the data includes a hyperlink referencing a different screen of data, and wherein the program code is further enabled to respond to a selection of the hyperlink in the display screen of the primary end user by directing the instance of the enterprise application to display the different screen of data in the display screen of the primary end user, transmitting a different request over the computer communications network to the different instance of the enterprise application of the selected end user to display the different screen of data in the display screen of the secondary end user, and displaying the different screen of data in the display screen of the secondary end user.

12. A computer program product for managed screen sharing in an enterprise application, the computer program product comprising a computer readable storage medium having program instructions embodied therewith, the program instructions executable by a device to cause the device to perform a method comprising:

loading on behalf of a primary end user an instance of an enterprise application into memory of a computer;

directing the instance of the enterprise application to display a screen of data in a display screen of the computer;

selecting in the instance of the enterprise application a secondary end user for screen sharing of the screen of data;

transmitting a request over a computer communications network to a different instance of the enterprise application of the selected end user to display the screen of data in a display screen of the secondary end user; and

,

displaying the screen of data in the display screen of the secondary end user.

13. The computer program product of claim 12, wherein the screen of data displayed in the display screen of the secondary end user is filtered to exclude data not permitted to be viewed by the secondary end user according to a role of the secondary end user.

14. The computer program product of claim 12, wherein the screen of data displayed in the display screen of the secondary end user is formatted to accommodate display characteristics of the display screen of the secondary end user that differ from display characteristics of the display screen of the primary end user.

15. The computer program product of claim 12, wherein the method further comprises repeating the directing, selecting, transmitting and displaying for selected different screens of data.

16. The computer program product of claim 15, wherein the method further comprises generating a report of the selected different screens of data shared with the secondary end user.

17. The computer program product of claim 15, wherein the data includes a hyperlink referencing a different screen of data, the method further comprising responding to a selection of the hyperlink in the display screen of the primary end user by directing the instance of the enterprise application to display the different screen of data in the display screen of the primary end user, transmitting a different request over the computer communications network to the different instance of the enterprise application of the selected end user to display the different screen of data in the display screen of the secondary end user, and displaying the different screen of data in the display screen of the secondary end user.