Rules Based Driver Selection

• US 20170124506A1
• Filed: 10/28/2016
• Published: 05/04/2017
• Est. Priority Date: 10/30/2015
• Status: Active Grant

• Current Assignee: Zemcar, Inc.
• Original Assignee: Zemcar, Inc.
• Inventors: Khan, Bilal W.
• Granted Patent: US 10,325,228 B2
• Time in Patent Office: Days
• CPC Class Codes: G06Q 10/063112 Skill-based matching of a person or a group to a task
• CPC Class Codes: G06Q 30/0282 Rating or review of business operators or products
• CPC Class Codes: G06Q 50/40 Business processes related to the transportation industry shipping G06Q10/083

Abstract

A method includes receiving a request for a ride from a user via a computer-implemented driver assignment platform; for each of multiple drivers, implementing, by the driver assignment platform, (1) a first rule to determine a first metric of trust for the driver, the first level of trust associated with the user, and (2) a second rule to determine a second metric of trust for the driver, the second metric of trust associated with multiple other users of the driver assignment platform; implementing, by the driver assignment platform, a selection rule to select a particular driver from the multiple drivers based on a combination of the first metric of trust and the second metric of trust; and assigning the selected driver to provide the ride for the user.

Claims

1. A method including:

receiving a request for a ride from a user via a computer-implemented driver assignment platform;

for each of multiple drivers, implementing, by the driver assignment platform, (1) a first rule to determine a first metric of trust for the driver, the first level of trust associated with the user, and (2) a second rule to determine a second metric of trust for the driver, the second metric of trust associated with multiple other users of the driver assignment platform;

implementing, by the driver assignment platform, a selection rule to select a particular driver from the multiple drivers based on a combination of the first metric of trust and the second metric of trust; and

assigning the selected driver to provide the ride for the user.

2. The method of claim 1, in which implementing the selection rule includes selecting the driver having a highest value for the combination of the first metric of trust and the second metric of trust.

3. The method of claim 1, in which implementing a first rule to determine a first metric of trust includes assigning the driver to a particular level of multiple levels of a circle of trust associated with the user.

4. The method of claim 3, including assigning the driver to the particular level based on information indicative of a past interaction between the user and the driver.

5. The method of claim 3, including assigning the driver to the particular level based on input from the user indicative of the particular level.

6. The method of claim 1, in which implementing a second rule to determine a second metric of trust includes determining the second metric of trust based on a rating of the driver from each of one or more of the multiple other users.

7. The method of claim 1, including determining the second metric of trust based on a rating of the driver from one or more other users connected to the user in a social network.

8. The method of claim 1, in which implementing a second rule to determine a second metric of trust includes determining the second metric of trust based on information indicative of past performance of the driver.

9. The method of claim 1, in which implementing a second rule to determine a second metric of trust includes determining the second metric of trust based on ride data automatically collected from the driver during one or more rides provided by the driver.

10. The method of claim 1, including setting a fare for the ride based on one or more of the first metric of trust and the second metric of trust for the selected driver.

11. The method of claim 1, including:

implementing, by the driver assignment platform, a selection rule to select a second driver from the multiple drivers based on a combination of the first metric of trust and the second metric of trust; and

assigning the second driver as a back-up driver for the ride.

12. The method of claim 1, including:

providing information about the requested ride to the selected driver; and

receiving confirmation from the selected driver,

in which the selected driver is assigned to provide the ride for the user upon receipt of confirmation from the selected driver.

13. The method of claim 1, including providing information about the selected driver to the user.

14. The method of claim 1, including enabling rendering of a graphical display of the first metric for each of multiple drivers.

15. The method of claim 14, in which the graphical display includes multiple concentric circles, and in which each driver is positioned within one of the multiple concentric circles based on the first metric for the driver.

16. A computer readable medium storing instructions for causing a computing system to:

receive a request for a ride from a user;

for each of multiple drivers, implement (1) a first rule to determine a first metric of trust for the driver, the first level of trust associated with the user, and (2) a second rule to determine a second metric of trust for the driver, the second metric of trust associated with multiple other users of the driver assignment platform;

implement a selection rule to select a particular driver from the multiple drivers based on a combination of the first metric of trust and the second metric of trust; and

assign the selected driver to provide the ride for the user.

17. The computer readable medium of claim 16, in which implementing the selection rule includes selecting the driver having a highest value for the combination of the first metric of trust and the second metric of trust.

18. The computer readable medium of claim 16, in which implementing a first rule to determine a first metric of trust includes assigning the driver to a particular level of multiple levels of a circle of trust associated with the user.

19. The computer readable medium of claim 16, in which implementing a second rule to determine a second metric of trust includes determining the second metric of trust based on a rating of the driver from each of one or more of the multiple other users.

20. The computer readable medium of claim 16, in which the instructions cause the computing system to determine the second metric of trust based on a rating of the driver from one or more other users connected to the user in a social network.

21. The computer readable medium of claim 16, in which the instructions cause the computing system to set a fare for the ride based on one or more of the first metric of trust and the second metric of trust for the selected driver.

22. The computer readable medium of claim 16, in which the instructions cause the computing system to:

implement a selection rule to select a second driver from the multiple drivers based on a combination of the first metric of trust and the second metric of trust; and

assign the second driver as a back-up driver for the ride.

23. The computer readable medium of claim 16, in which the instructions cause the computing system to enable rendering of a graphical display of the first metric for each of multiple drivers.

24. The computer readable medium of claim 23, in which the graphical display includes multiple concentric circles, and in which each driver is positioned within one of the multiple concentric circles based on the first metric for the driver.

25. A computing system including:

a processor and memory configured to;

receive a request for a ride from a user;

for each of multiple drivers, implement (1) a first rule to determine a first metric of trust for the driver, the first level of trust associated with the user, and (2) a second rule to determine a second metric of trust for the driver, the second metric of trust associated with multiple other users of the driver assignment platform;

implement a selection rule to select a particular driver from the multiple drivers based on a combination of the first metric of trust and the second metric of trust; and

assign the selected driver to provide the ride for the user.

26. The computing system of claim 25, in which implementing the selection rule includes selecting the driver having a highest value for the combination of the first metric of trust and the second metric of trust.

27. The computing system of claim 25, in which implementing a first rule to determine a first metric of trust includes assigning the driver to a particular level of multiple levels of a circle of trust associated with the user.

28. The computing system of claim 25, in which implementing a second rule to determine a second metric of trust includes determining the second metric of trust based on a rating of the driver from each of one or more of the multiple other users.

29. The computing system of claim 25, in which the processor and memory are configured to set a fare for the ride based on one or more of the first metric of trust and the second metric of trust for the selected driver.

30. The computing system of claim 25, in which the processor and memory are configured to enable rendering of a graphical display of the first metric for each of multiple drivers.