STRUCTURED COMMUNICATIONS IN AN OBSERVATION PLATFORM
First Claim
1. A method of structured communications in an observation platform, comprising:
- receiving a signal from a first communication device, said signal received at a second communication device that is associated with a computer system, wherein said computer system is associated with an organization, wherein a first characteristic of said signal corresponds to an audible source and a second characteristic of said signal corresponds to information indicative of a geographic position of said first communication device;
deriving, by said computer system, a query from said signal, wherein said query is related to said organization;
determining, by said computer system, a plurality of persons representing said organization to respond to said query, wherein said determining is based on a factor related to said plurality of persons representing said organization; and
forwarding said signal to a plurality of communication devices associated with said plurality of persons representing said organization.
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Accused Products
Abstract
In a method of structured communications in an observation platform a signal from a first communication device is received at a second communication device that is associated with a computer system. The computer system is associated with an organization, wherein a first characteristic of the signal corresponds to an audible source and a second characteristic of the signal corresponds to information indicative of a geographic position of the first communication device. The computer system derives a query from the signal, wherein the query is related to the organization. The computer system determines a plurality of persons representing the organization to respond to the query, wherein the determining is based on a factor related to the plurality of persons representing the organization. The signal is forwarded to a plurality of communication devices associated with the plurality of persons representing the organization.
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Citations
22 Claims
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1. A method of structured communications in an observation platform, comprising:
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receiving a signal from a first communication device, said signal received at a second communication device that is associated with a computer system, wherein said computer system is associated with an organization, wherein a first characteristic of said signal corresponds to an audible source and a second characteristic of said signal corresponds to information indicative of a geographic position of said first communication device; deriving, by said computer system, a query from said signal, wherein said query is related to said organization; determining, by said computer system, a plurality of persons representing said organization to respond to said query, wherein said determining is based on a factor related to said plurality of persons representing said organization; and forwarding said signal to a plurality of communication devices associated with said plurality of persons representing said organization. - View Dependent Claims (2, 3, 4, 5, 6, 7)
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8. A non-transitory computer readable storage medium having instructions embodied therein that, when executed, cause a computer system to perform a method of structured communications in an observation platform, said method comprising:
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receiving a signal from a first communication device, said signal received at a second communication device that is associated with a computer system, wherein said computer system is associated with an organization, wherein a first characteristic of said signal corresponds to an audible source and a second characteristic of said signal corresponds to information indicative of a geographic position of said first communication device; deriving, by said computer system, a query from said signal, wherein said query is related to said organization; determining, by said computer system, a plurality of persons representing said organization to respond to said query, wherein said determining is based on a factor related to said plurality of persons representing said organization; and forwarding said signal to a plurality of communication devices associated with said plurality of persons representing said organization. - View Dependent Claims (9, 10, 11, 12, 13, 14)
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15. An observation platform for structured communications, said observation platform comprising:
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an application associated with an organization, said application disposed on a first communication device and configured to send a signal via said first communication device, wherein a first characteristic of said signal corresponds to an audible source and a second characteristic of said signal corresponds to information indicative of a geographic position of said first communication device; a second communication device associated with organization and configured to receive said signal from said first communication device; a computer system associated with said second communication device and configured to; derive a query from said signal, wherein said query is related to said organization; determine a plurality of persons representing said organization to respond to said query, wherein said determination is based on a factor related to said plurality of persons representing said organization; and forward said signal to a plurality of communication devices associated with said plurality of persons representing said organization; and said plurality of communication devices. - View Dependent Claims (16, 17, 18, 19, 20, 21, 22)
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Specification