QUEUE MANAGEMENT SYSTEM AND METHOD

• US 20170200319A1
• Filed: 03/26/2017
• Published: 07/13/2017
• Est. Priority Date: 09/04/2012
• Status: Abandoned Application

• Current Assignee: Zoomline Ip Holdings, LLC
• Original Assignee: Zoomline Ip Holdings, LLC
• Inventors: Popkey, Robert, Rzeznik, Michael
• Application Number:
  US15/469,534
• Publication Number:
  US 20170200319A1
• Time in Patent Office: Days
• CPC Class Codes: G07B 15/00 Arrangements or apparatus for collecting fares, tolls or entrance fees at one or more control points handling coins or valuable papers, e.g. banknotes, G07D; apparatus for vending or hiring articles or services activated by coins, credit cards, paper currency or the like G07F7/00, G07F17/00
• CPC Class Codes: G07C 11/00 Arrangements, systems or apparatus for checking, e.g. the occurrence of a condition, not provided for elsewhere
• CPC Class Codes: G07C 2011/02 related to amusement parks
• CPC Class Codes: G07C 2011/04 related to queuing systems

Abstract

An automated waiting line transaction management system that provides patrons/users the option of queuing up and waiting in the standard attraction line at a venue or obtaining an ID unit that can be used for purchasing a pass to bypass the normal line. The venue administrator sets pass prices for each attraction on a real-time basis either manually or through a venue algorithm.

Claims

1. A method for skipping a waiting queue at an attraction, comprising:

registering an account with a venue, said account having patron monetary credit associated therewith, said account stored, through a network communication, within a venue database;

providing one or more user personal identification units associated with said account;

crediting said one or more personal identification units with patron monetary funds;

activating said personal identification units;

determining queue waiting conditions at an attraction;

establishing a monetary price to skip said queue, said price being at least partially dependent upon said queue waiting conditions;

accessing a user personal identification unit at said attraction to obtain an active and credit status of said personal identification units;

verifying, through said network communication, that said personal identification unit is active and has sufficient credit to pay said price;

deducting said price from said credit of said personal identification unit; and

permitting the user of said personal identification unit to skip said queue.