METHOD AND SYSTEM FOR ENABLING AN AUTO RESPONSE FACILITY BETWEEN USERS

• US 20170222956A1
• Filed: 02/01/2016
• Published: 08/03/2017
• Est. Priority Date: 02/01/2016
• Status: Abandoned Application

• Current Assignee: Dave Marvit, Jeff Ubois, Lakshya Jain, Pooja Bisarya, Priya Bisarya, Priya Jain, Robin Bisarya
• Original Assignee: Dave Marvit, Lakshya Jain, Priya Bisarya, Priya Jain, Robin Bisarya
• Inventors: JAIN, PRIYA, BISARYA, POOJA, BISARYA, PRIYA, BISARYA, ROBIN, MARVIT, DAVE, UBOIS, JEFF, JAIN, LAKSHYA
• Application Number:
  US15/011,664
• Publication Number:
  US 20170222956A1
• Time in Patent Office: Days
• CPC Class Codes: H04L 51/02 using automatic reactions or user delegation, e.g. automatic replies or chatbot-generated messages
• CPC Class Codes: H04L 51/046 Interoperability with other network applications or services
• CPC Class Codes: H04L 51/224 providing notification on incoming messages, e.g. pushed notifications of received messages
• CPC Class Codes: H04L 51/226 Delivery according to priorities

Abstract

The present disclosure provides a method and system for enabling an auto-response between one or more users through one or more messages. The computer-implemented method includes a reception of the one or more messages on a communication device. The communication device is associated with a user of the one or more users. Further, the computer-implemented method includes a determination of a level of urgency. The level of urgency is associated with each of the received one or more messages in real time. The computer-implemented method includes a setting of a priority level associated with each of the one or more received messages. Furthermore, the computer-implemented method includes an accumulation of a set of data. The set of data is associated with the user and the communication device. Moreover, the computer-implemented method includes enabling the auto response and an auto notification of one or more relevant measurements.

Claims

1. A computer-implemented method for enabling an auto-response between one or more users through one or more messages, the computer-implemented method comprising:

receiving, with a processor, the one or more messages on a communication device associated with a user of the one or more users, wherein the one or more messages being received in real time;

determining, with the processor, a level of urgency associated with each of the one or more messages in real time, wherein the level of urgency being determined by analyzing each of the one or more messages, wherein the analyzing being done based on mining of sentiments associated with a subject area of each of the one or more messages, a content area of each of the one or more messages and a user profile associated with the user of the one or more users and wherein the user profile being based on a plurality of parameters;

setting, with the processor, a priority level associated with each of the one or more received messages, wherein the priority level being set based on the determined level of urgency;

accumulating, with the processor, a set of data associated with the user and the communication device associated with the user, wherein the user is a recipient of the one or more messages and wherein the accumulation of the set of data being performed in real time; and

enabling, with the processor, an auto response and an auto notification of one or more relevant measurements associated with the communication device based on the urgency level of the one or more messages, the priority level of the one or more messages and the set of data, wherein the auto response and the auto notification of the one or more relevant measurements being enabled in the real time.

2. The computer-implemented method as recited in claim 1, wherein the one or more messages being received simultaneously by a cloud server and the communication device associated with the user.

3. The computer-implemented method as recited in claim 1, wherein the one or more messages comprises at least one of one or more text messages, one or more e-mail messages, one or more audio messages, one or more images, one or more video messages and one or more multimedia messages.

4. The computer-implemented method as recited in claim 1, wherein the plurality of parameters comprises a past interaction of the user of the one or more users with a corresponding sender, a past interaction of the user with a group of senders, a preference settings of the user of the one or more users, number of messages associated with each corresponding sender, duration of messaging associated with each of the corresponding sender, a time period associated with a conversation with each of the corresponding sender, an identity of each of the corresponding sender, a mapping of trigger words and a variation in typing.

5. The computer-implemented method as recited in claim 1, wherein the priority level being set by ordering, ranking and filtering the one or more messages and the one or more users based on the level of urgency and determining one or more behavioral attributes of the one or more users and wherein the one or more behavioral attributes comprises a measure of urgency for the user and a frequency of sending of urgent messages of the one or more messages.

6. The computer-implemented method as recited in claim 1, wherein the set of data comprises a current status of the user and a current status of the communication device associated with the user, wherein the current status of the user comprises one or more physical location of the user in real time, a rate of travel of the user, a physical state of the user and an emotional state of the user, and wherein the current status of the communication device associated with the user comprises battery power of the communication device, communication data, storage data, signal strength of the communication device, one or more programs in use, one or more applications in use, and an urgency level of other messages awaiting for an attention.

7. The computer-implemented method as recited in claim 1, wherein the user being a sender of the one or more messages.

8. The computer-implemented method as recited in claim 1, wherein, the auto response and the auto notification of the one or more relevant measurements being medium independent, wherein the auto response and the auto notification of the one or more relevant measurements associated with the communication device being enabled through a plurality of techniques, wherein the plurality of techniques comprises speech, text, video, clip art, images and one or more encoded messages.

9. The computer-implemented method as recited in claim 1, further comprising updating, with the processor, the plurality of parameters associated with the user and the user profile.

10. The computer-implemented method as recited in claim 1, further comprising calibrating, with the processor, the user profile based on monitoring a real time variation in the plurality of parameters.

11. A computer program product comprising a non-transitory computer readable medium storing a computer readable program, wherein the computer readable program when executed on a computer causes the computer to perform steps comprising:

receiving one or more messages on a communication device associated with a user of one or more users, wherein the one or more messages being received in real time;

determining a level of urgency associated with each of the one or more messages in real time, wherein the level of urgency being determined by analyzing each of the one or more messages, wherein the analyzing being done based on mining of sentiments associated with a subject area of each of the one or more messages, a content area of each of the one or more messages and a user profile associated with the user of the one or more users and wherein the user profile being based on a plurality of parameters;

setting a priority level associated with each of the one or more received messages, wherein the priority level being set based on the determined level of urgency;

accumulating a set of data associated with the user and the communication device associated with the user, wherein the user being a recipient of the one or more messages and wherein the accumulation of the set of data being performed in real time; and

enabling an auto response and an auto notification of one or more relevant measurements associated with the communication device based on the urgency level of the one or more messages, the priority level of the one or more messages and the set of data, wherein the auto response and the auto notification of the one or more relevant measurements being enabled in the real time.

12. The computer program product as recited in claim 11, wherein the computer readable program when executed on the computer causes the computer to perform a further step of updating the plurality of parameters associated with the user and the user profile.

13. The computer program product as recited in claim 11, wherein the computer readable program when executed on the computer causes the computer to perform a further step of calibrating the user profile based on monitoring a real time variation in the plurality of parameters.

14. A system for enabling an auto-response between one or more users through one or more messages, the comprising:

a reception module in a processor, the reception module being configured to receive one or more messages on a communication device associated with a user of one or more users, wherein the one or more messages being received in real time;

a determination module in the processor, the determination module being configured to determine a level of urgency associated with each of the one or more messages in real time, wherein the level of urgency being determined by analyzing each of the one or more messages, wherein the analyzing being done based on mining of sentiments associated with a subject area of each of the one or more messages, a content area of each of the one or more messages and a user profile associated with the user of the one or more users and wherein the user profile being based on a plurality of parameters;

a setting module in the processor, the setting module being configured to set a priority level associated with each of the one or more received messages, wherein the priority level being set based on the determined level of urgency;

an accumulation module in the processor, the accumulation module being configured to accumulate a set of data associated with the user and the communication device associated with the user, wherein the user being a recipient of the one or more messages and wherein the accumulation of the set of data being performed in real time; and

an enabling module in the processor, the enabling module being configured to enable an auto response and an auto notification of one or more relevant measurements associated with the communication device based on the urgency level of the one or more messages, the priority level of the one or more messages and the set of data, wherein the auto response and the auto notification of the one or more relevant measurements being enabled in the real time.

15. The auto-response system as recited in claim 14, wherein the one or more messages being received simultaneously by a cloud server and the communication device associated with the user.

16. The auto-response system as recited in claim 14, wherein the set of data comprises a current status of the user and a current status of the communication device associated with the user, wherein the current status of the user comprises one or more physical location of the user in real time, a rate of travel of the user, a physical state of the user and an emotional state of the user, and wherein the current status of the communication device associated with the user comprises battery power of the communication device, communication data, storage data, signal strength of the communication device, one or more programs in use, one or more applications in use, and an urgency level of other messages awaiting for an attention.

17. The auto-response system as recited in claim 14, wherein the user being a sender of the one or more messages.

18. The auto-response system as recited in claim 14, wherein the auto response and the auto notification of the one or more relevant measurements being medium independent, wherein the auto response and the auto notification of the one or more relevant measurements associated with the communication device being enabled through a plurality of techniques and wherein the plurality of techniques comprises speech, text, video, clip art, images and one or more encoded messages.

19. The auto-response system as recited in claim 14, further comprising an updating module in the processor, the updating module being configured to update the plurality of parameters associated with the user and the user profile.

20. The auto-response system as recited in claim 14, further comprising a calibration module in the processor, the calibration module being configured to calibrate the user profile based on monitoring a real time variation in the plurality of parameters.