WORKFLOW AND IN-CONTEXT E-MAIL RECIPIENT HANDLING

• US 20170317959A1
• Filed: 07/18/2017
• Published: 11/02/2017
• Est. Priority Date: 12/22/2005
• Status: Active Grant

• Current Assignee: Microsoft Technology Licensing LLC (Microsoft Corporation)
• Original Assignee: Microsoft Technology Licensing LLC (Microsoft Corporation)
• Inventors: FIELDS, Brendan C., SCHWEND, Diana J., PEREIRA, Jorge
• Granted Patent: US 10,476,829 B2
• Time in Patent Office: Days
• CPC Class Codes: G06F 16/24578 using ranking
• CPC Class Codes: G06F 16/3322 using system suggestions G06F16/3325 takes precedence
• CPC Class Codes: G06F 16/951 Indexing; Web crawling techniques
• CPC Class Codes: G06F 3/048 Interaction techniques based on graphical user interfaces [GUI]
• CPC Class Codes: G06F 3/0484 for the control of specific functions or operations, e.g. selecting or manipulating an object, an image or a displayed text element, setting a parameter value or selecting a range
• CPC Class Codes: G06F 40/274 Converting codes to words; Guess-ahead of partial word inputs
• CPC Class Codes: G06Q 10/107 Computer-aided management of electronic mailing [e-mailing]
• CPC Class Codes: H04L 51/42 Mailbox-related aspects, e.g. synchronisation of mailboxes
• CPC Class Codes: H04L 51/56 Unified messaging, e.g. interactions between e-mail, instant messaging or converged IP messaging [CPM]
• CPC Class Codes: H04L 67/535 Tracking the activity of the user network monitoring arrangements H04L43/00; recording of computer activity G06F11/34

Abstract

Various technologies and techniques are disclosed that improve the workflow process for resolving data elements, such as email addresses. These technologies and techniques allow the user to perform such tasks in the same context as the activity or message. In addition, user can start and stop the resolution process at any point in the process of composing the activity or email. The activity cannot be finalized, such as an email message being sent, until all of the data elements are resolved.

Claims

1-20. -20. (canceled)

21. A computer system, comprising:

at least one processing unit; and

at least one memory storing computer-readable instructions that when executed by the at least one processing unit cause the computer system to;

receive at least a portion of a data element via a user interface screen for performing the activity;

display one or more potential matches for resolving the data element within the same user interface screen for performing the activity;

enable a user to discontinue resolving the data element and continue performing the activity;

enable the user to later resolve the data element in the same user interface screen for performing the activity; and

receive a selection of a resolved data element from the one or more potential matches.

22. The computer system of claim 21, wherein at least the portion of the data element is received via a user interface screen for creating a message.

23. The computer system of claim 21, wherein displaying the one or more potential matches for the unresolved data element comprises:

retrieving the one or more potential matches from a web server.

24. The computer system of claim 21, wherein receiving at least the portion of the data element comprises receiving at least part of an email address.

25. The computer system of claim 21, wherein enabling the user to later resolve the data element in the same user interface screen comprises:

enabling the user to select the resolved data element from the one or more potential matches after performing the activity in the same user interface screen.

26. The computer system of claim 21, the computer-readable instructions further causing the computing system to:

display the one or more potential matches in a menu within the same user interface screen for performing the activity.

27. The computer system of claim 21, wherein the one or more potential matches do not exactly match at least the portion of the data element.

28. The computer system of claim 21, wherein at least two of the one or more potential matches exactly matches at least the portion of the data element.

29. A computer storage device storing computer-readable instructions that when executed by a processing unit cause a computer system to perform a method, the method comprising:

receiving at least a portion of a data element via a user interface screen for performing the activity;

displaying one or more potential matches for resolving the data element within the same user interface screen for performing the activity;

enabling a user to discontinue resolving the data element and continue performing the activity;

enabling the user to later resolve the data element in the same user interface screen for performing the activity; and

receiving a selection of a resolved data element from the one or more potential matches.

30. The computer storage device of claim 29, wherein at least the portion of the data element is received via a user interface screen for creating a message.

31. The computer storage device of claim 29, wherein receiving at least the portion of the data element comprises receiving at least part of an email address.

32. The computer storage device of claim 29, wherein enabling the user to later resolve the data element in the same user interface screen comprises:

enabling the user to select the resolved data element from the one or more potential matches after performing the activity in the same user interface screen.

33. The computer storage device of claim 29, further comprising:

displaying the one or more potential matches in a menu within the same user interface screen for performing the activity.

34. The computer storage device of claim 29, wherein the one or more potential matches do not exactly match at least the portion of the data element.

35. The computer storage device of claim 29, wherein at least two of the one or more potential matches exactly matches at least the portion of the data element.

36. A method for performing a resolution process on data elements in-context with an activity, the method comprising:

receiving at least a portion of a data element via a user interface screen for performing the activity;

displaying one or more potential matches for resolving the data element within the same user interface screen for performing the activity;

enabling a user to discontinue resolving the data element and continue performing the activity;

enabling the user to later resolve the data element in the same user interface screen for performing the activity; and

receiving a selection of a resolved data element from the one or more potential matches.

37. The method of claim 36, wherein at least the portion of the data element is received via a user interface screen for creating a message.

38. The method of claim 36, wherein receiving at least the portion of the data element comprises receiving at least part of an email address.

39. The method of claim 36, wherein enabling the user to later resolve the data element in the same user interface screen comprises:

enabling the user to select the resolved data element from the one or more potential matches after performing the activity in the same user interface screen.

40. The method of claim 36, further comprising:

displaying the one or more potential matches in a menu within the same user interface screen for performing the activity.