SYSTEM TO TRACK ENGAGEMENT OF MEDIA ITEMS

• US 20170374508A1
• Filed: 03/17/2017
• Published: 12/28/2017
• Est. Priority Date: 06/28/2016
• Status: Active Grant

• Current Assignee: Snap, Inc.
• Original Assignee: Snap, Inc.
• Inventors: Davis, Brent, Sellis, Peter, Azmoodeh, Farnaz, Ahmed, Samir, Cohen, Douglas
• Granted Patent: US 10,219,110 B2
• Time in Patent Office: Days
• CPC Class Codes: G06F 16/24578 using ranking
• CPC Class Codes: G06F 16/2477 Temporal data queries
• CPC Class Codes: G06F 16/248 Presentation of query results
• CPC Class Codes: G06F 16/29 Geographical information databases
• CPC Class Codes: G06F 16/48 Retrieval characterised by using metadata, e.g. metadata not derived from the content or metadata generated manually
• CPC Class Codes: G06F 16/9537 Spatial or temporal dependent retrieval, e.g. spatiotemporal queries
• CPC Class Codes: G06Q 30/0261 based on user location
• CPC Class Codes: H04L 51/52 for supporting social networking services
• CPC Class Codes: H04W 4/021 Services related to particular areas, e.g. point of interest [POI] services, venue services or geofences
• CPC Class Codes: H04W 4/023 using mutual or relative location information between multiple location based services [LBS] targets or of distance thresholds

Abstract

An engagement tracking system monitors user interactions with media items to calculate an engagement score of the media item. The engagement tracking system may be or include a group of one or more server machines configured to detect an exposure of a client device to a media item maintained by the engagement tracking system. In response to detecting the exposure of the client device to the media item, the engagement tracking system tracks a location of the client device based on access requests to location based media items. The engagement tracking system may thereby monitor client devices exposed to the media item in order to calculate an engagement score of the media item.

Claims

1. A system comprising:

a memory; and

at least one hardware processor coupled to the memory and comprising an engagement tracking application that causes the system to perform operations comprising;

delivering a message to a client device, the message including a media item associated with a physical location;

receiving an access request for the media item from the client device;

detecting an exposure of the client device to the media item, based on the receiving the access request;

tracking user actions of the client device, in response to the detecting the exposure of the first client device to the media item;

detecting the client device at the physical location associated with the media item, based on the tracking the user actions of the client device; and

calculating an engagement score of the media item based on the tracked user actions, in response to the detecting the client device at the physical location associated with the media item.

2. The system of claim 1, wherein the delivering the message to the client device includes:

maintaining a geo-fence that encompasses the physical location;

detecting the client device within a boundary of the geo-fence; and

delivering the message to the client device in response to the detecting the client device within the boundary of the geo-fence.

3. The system of claim 1, wherein the tracking the user actions of the client device includes:

tracking the user actions of the client device for a predefined period of time; and

wherein the detecting the client device at the physical location associated with the media item occurs during the predefined period of time.

4. The system of claim 1, wherein the access request is a first access request, and the detecting the exposure of the client device to the media item includes:

detecting the exposure of the media item at a set of client devices, the set of client devices having a first quantity, and wherein the instructions cause the system to perform operations further comprising;

detecting a second access request for the media item from a subset of the set of client devices, the subset comprising a second quantity of client devices;

calculating a difference between the first quantity and the second quantity; and

wherein the calculating the engagement score is based on the difference between the first quantity and the second quantity.

5. The system of claim 1, wherein the message includes an ephemeral message.

6. The system of claim 1, wherein the message is a first message, the client device is a first client device, the exposure is a first exposure, the user actions of the first client device include attaching the media item to a second message from the first client device to a second client device, and the instructions cause the system to perform operations further comprising:

detecting a second exposure of the media item to the second client device; and

wherein the calculating the engagement score is based on the tracking the user actions of the first client device and the second exposure of the media item to the second client device.

7. The system of claim 1, wherein the instructions cause the system to perform operations further comprising:

retrieving a baseline visitation of the physical location, the baseline visitation indicating a baseline rate in which unexposed client devices enter the physical location over a predefined period of time, the unexposed client devices having not been exposed to the media item;

calculating a new visitation of the physical location based on the access request for the media item from the client device; and

wherein the calculating the engagement score includes calculating a lift based on the baseline visitation and the new visitation of the physical location.

9. The method of claim 1, wherein the delivering the message to the client device includes:

maintaining a geo-fence that encompasses the physical location;

detecting the client device within a boundary of the geo-fence; and

delivering the message to the client device in response to the detecting the client device within the boundary of the geo-fence.

10. The method of claim 1, wherein the tracking the user actions of the client device includes:

tracking the user actions of the client device for a predefined period of time; and

wherein the detecting the client device at the physical location associated with the media item occurs during the predefined period of time.

11. The method of claim 1, wherein the access request is a first access request, and the detecting the exposure of the client device to the media item includes:

detecting the exposure of the media item at a set of client devices, the set of client devices having a first quantity, and wherein the instructions cause the system to perform operations further comprising;

detecting a second access request for the media item from a subset of the set of client devices, the subset comprising a second quantity of client devices;

calculating a difference between the first quantity and the second quantity; and

wherein the calculating the engagement score is based on the difference between the first quantity and the second quantity.

12. The method of claim 1, wherein the message includes an ephemeral message.

13. The method of claim 1, wherein the message is a first message, the client device is a first client device, the exposure is a first exposure, the user actions of the first client device include attaching the media item to a second message from the first client device to a second client device, and the method further comprises:

detecting a second exposure of the media item to the second client device; and

wherein the calculating the engagement score is based on the tracking the user actions of the first client device and the second exposure of the media item to the second client device.

14. The method of claim 1, wherein the method further comprises:

retrieving a baseline visitation of the physical location, the baseline visitation indicating a baseline rate in which unexposed client devices enter the physical location over a predefined period of time, the unexposed client devices having not been exposed to the media item;

calculating a new visitation of the physical location based on the access request for the media item from the client device; and

wherein the calculating the engagement score includes calculating a lift based on the baseline visitation and the new visitation of the physical location.

8. A method comprising:

delivering a message to a client device, the message including a media item associated with a physical location;

receiving an access request for the media item from the client device;

detecting an exposure of the client device to the media item, based on the receiving the access request;

tracking user actions of the client device, in response to the detecting the exposure of the first client device to the media item;

detecting the client device at the physical location associated with the media item, based on the tracking the user actions of the client device; and

calculating an engagement score of the media item based on the tracked user actions, in response to the detecting the client device at the physical location associated with the media item.

15. A non-transitory machine-readable storage medium comprising instructions that, when executed by one or more processors of a machine, cause the machine to perform operations comprising:

delivering a message to a client device, the message including a media item associated with a physical location;

receiving an access request for the media item from the client device;

detecting an exposure of the client device to the media item, based on the receiving the access request;

tracking user actions of the client device, in response to the detecting the exposure of the first client device to the media item;

detecting the client device at the physical location associated with the media item, based on the tracking the user actions of the client device; and

calculating an engagement score of the media item based on the tracked user actions, in response to the detecting the client device at the physical location associated with the media item.

16. The non-transitory machine-readable storage medium of claim 15, wherein the delivering the message to the client device includes:

maintaining a geo-fence that encompasses the physical location;

detecting the client device within a boundary of the geo-fence; and

delivering the message to the client device in response to the detecting the client device within the boundary of the geo-fence.

17. The non-transitory machine-readable storage medium of claim 15, wherein the tracking the user actions of the client device includes:

tracking the user actions of the client device for a predefined period of time; and

wherein the detecting the client device at the physical location associated with the media item occurs during the predefined period of time.

18. The non-transitory machine-readable storage medium of claim 15, wherein the access request is a first access request, and the detecting the exposure of the client device to the media item includes:

detecting the exposure of the media item at a set of client devices, the set of client devices having a first quantity, and wherein the instructions cause the system to perform operations further comprising;

detecting a second access request for the media item from a subset of the set of client devices, the subset comprising a second quantity of client devices;

calculating a difference between the first quantity and the second quantity; and

wherein the calculating the engagement score is based on the difference between the first quantity and the second quantity.

19. The non-transitory machine-readable storage medium of claim 15, wherein the message includes an ephemeral message.

20. The non-transitory machine-readable storage medium of claim 15, wherein the message is a first message, the client device is a first client device, the exposure is a first exposure, the user actions of the first client device include attaching the media item to a second message from the first client device to a second client device, and the instructions cause the machine to perform operations further comprising:

detecting a second exposure of the media item to the second client device; and

wherein the calculating the engagement score is based on the tracking the user actions of the first client device and the second exposure of the media item to the second client device.