DYNAMIC INTERACTIVE VOICE INTERFACE
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Abstract
A dynamic voice user interface system is provided. The dynamic voice user interface system interacts with a user at a first level of formality. The voice user interface system then monitors history of user interaction and adjusts the voice user interface to interact with the user with a second level of formality based on the history of user interaction.
3 Citations
40 Claims
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1-20. -20. (canceled)
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21. A computer-implemented method, comprising:
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receiving a request from a user to begin an interactive session with a voice interface; retrieving an interaction history of the user from a stored user profile corresponding from the user, the interaction history storing a plurality of past interactive sessions corresponding to the user; retrieving interface preferences corresponding to the user from the stored user profile, the interface preferences including content domains and categories of content specified by the user; and adjusting a conversational style of the voice interface based on the interaction history of the user and the interface preferences corresponding to the user; determining an order of menu options to present to the user based on the interaction history of the user and the interface preferences corresponding to the user; - View Dependent Claims (22, 23, 24, 25, 26, 27, 28, 29)
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30. A system, comprising:
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a memory; and at least one processor coupled to the memory and configured to; receive a request from a user to begin an interactive session with a voice interface; retrieve an interaction history of the user from a stored user profile corresponding from the user, the interaction history storing a plurality of past interactive sessions corresponding to the user; retrieve interface preferences corresponding to the user from the stored user profile, the interface preferences including content domains and categories of content specified by the user; and adjust a conversational style of the voice interface based on the interaction history of the user and the interface preferences corresponding to the user; determine an order of menu options to present to the user based on the interaction history of the user and the interface preferences corresponding to the user; - View Dependent Claims (31, 32, 33, 34, 35, 36, 37, 38)
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39. A non-transitory computer-readable medium having instructions stored thereon that, when executed by at least one computing device, causes the at least one computing device to perform operations comprising:
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receiving a request from a user to begin an interactive session with a voice interface; retrieving an interaction history of the user from a stored user profile corresponding from the user, the interaction history storing a plurality of past interactive sessions corresponding to the user; retrieving interface preferences corresponding to the user from the stored user profile, the interface preferences including content domains and categories of content specified by the user; and adjusting a conversational style of the voice interface based on the interaction history of the user and the interface preferences corresponding to the user; determining an order of menu options to present to the user based on the interaction history of the user and the interface preferences corresponding to the user; - View Dependent Claims (40)
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Specification