CONFIGURABLE VIEWS OF CONTEXT-RELEVANT CONTENT

• US 20180102983A1
• Filed: 12/07/2017
• Published: 04/12/2018
• Est. Priority Date: 06/22/2006
• Status: Active Grant

• Current Assignee: Open Text Corporation
• Original Assignee: Open Text Corporation
• Inventors: Chaudhari, Sachin B., Walther, Michael H., Gavrysh, Viktor
• Granted Patent: US 10,382,357 B2
• Time in Patent Office: Days
• CPC Class Codes: G06F 16/14 Details of searching files based on file metadata
• CPC Class Codes: G06F 16/93 Document management systems
• CPC Class Codes: H04L 47/808 User-type aware
• CPC Class Codes: H04L 67/10 in which an application is distributed across nodes in the network software deployment G06F8/60; multiprogramming arrangements G06F9/46

Abstract

Providing access to content is disclosed. An indication of a context is received. Access is provided to a context-relevant subset of a body of managed content. In some cases, the context-relevant subset includes a document relevant to the content.

Claims

1. A system, comprising:

a portal server coupled over a network to a remote content management system and providing a portal accessible by a user over the network at a user computing device;

the portal server including instructions on a non-transitory computer readable medium for;

broadcasting an event based on a user interaction with the portal at the user computing device, the event broadcast including an identifier associated with a business object, a type associated with the identifier, and an identification of an action that initiated the event associated with the event broadcast;

based on the event, determining a document application based on a set of rules associated with a context of the event, the document application associated with the remote content management system;

providing event information from the event or the context of the event to the document application associated with the remote content management system;

accessing, by the document application, a first context-relevant subset of the body of managed content associated with the business object at the remote content management system, wherein the first context-relevant subset of the body of managed content is accessed at the remote content management system using metadata stored in association with the business object and stored at the remote content management system; and

refreshing the portal based on the accessed first context-relevant subset of the body of managed content associated with the business object accessed at the remote content management system.

2. The system of claim 1, wherein the first context-relevant subset comprises a document relevant to the context.

3. The system of claim 2, wherein the metadata stored in association with the business object and stored at the remote content management system links the identifier of the business object with each document of the first context-relevant subset of the body of managed content.

4. The system of claim 2, wherein the metadata stored at the remote content management system is included in keywords of metadata associated with each document of the first context-relevant subset of the body of managed content.

5. The system of claim 2, wherein the instructions are further for determining a role of the user accessing the portal and the context includes the role of the user.

6. The system of claim 1, wherein the context is a business context associated with a business object.

7. A method, comprising:

at a portal server coupled over a network to a remote content management system and providing a portal accessible by a user over the network at a user computing device;

broadcasting an event based on a user interaction with the portal at the user computing device, the event broadcast including an identifier associated with a business object, a type associated with the identifier, and an identification of an action that initiated the event associated with the event broadcast;

based on the event, determining a document application based on a set of rules associated with a context of the event, the document application associated with the remote content management system;

providing event information from the event or the context of the event to the document application associated with the remote content management system;

accessing, by the document application, a first context-relevant subset of the body of managed content associated with the business object at the remote content management system, wherein the first context-relevant subset of the body of managed content is accessed at the remote content management system using metadata stored in association with the business object and stored at the remote content management system; and

refreshing the portal based on the accessed first context-relevant subset of the body of managed content associated with the business object accessed at the remote content management system.

8. The method of claim 7, wherein the first context-relevant subset comprises a document relevant to the context.

9. The method of claim 8, wherein the metadata stored in association with the business object and stored at the remote content management system links the identifier of the business object with each document of the first context-relevant subset of the body of managed content.

10. The method of claim 8, wherein the metadata stored at the remote content management system is included in keywords of metadata associated with each document of the first context-relevant subset of the body of managed content.

11. The method of claim 8, further comprising determining a role of the user accessing the portal and the context includes the role of the user.

12. The method of claim 7, wherein the context is a business context associated with a business object.

13. A non-transitory computer readable medium, comprising instructions for:

at a portal server coupled over a network to a remote content management system and providing a portal accessible by a user over the network at a user computing device;

broadcasting an event based on a user interaction with the portal at the user computing device, the event broadcast including an identifier associated with a business object, a type associated with the identifier, and an identification of an action that initiated the event associated with the event broadcast;

based on the event, determining a document application based on a set of rules associated with a context of the event, the document application associated with the remote content management system;

providing event information from the event or the context of the event to the document application associated with the remote content management system;

accessing, by the document application, a first context-relevant subset of the body of managed content associated with the business object at the remote content management system, wherein the first context-relevant subset of the body of managed content is accessed at the remote content management system using metadata stored in association with the business object and stored at the remote content management system; and

refreshing the portal based on the accessed first context-relevant subset of the body of managed content associated with the business object accessed at the remote content management system.

14. The computer readable medium of claim 13, wherein the first context-relevant subset comprises a document relevant to the context.

15. The computer readable medium of claim 14, wherein the metadata stored in association with the business object and stored at the remote content management system links the identifier of the business object with each document of the first context-relevant subset of the body of managed content.

16. The computer readable medium of claim 14, wherein the metadata stored at the remote content management system is included in keywords of metadata associated with each document of the first context-relevant subset of the body of managed content.

17. The computer readable medium of claim 14, wherein the instructions are further for determining a role of the user accessing the portal and the context includes the role of the user.

18. The computer readable medium of claim 13, wherein the context is a business context associated with a business object.