Vehicle Security System

• US 20180124213A1
• Filed: 10/28/2016
• Published: 05/03/2018
• Est. Priority Date: 10/28/2016
• Status: Active Grant

• Current Assignee: Uatc, LLC (Uber Technologies, Inc.)
• Original Assignee: Uber Technologies, Inc.
• Inventors: Wood, Matthew Shaw
• Granted Patent: US 10,243,867 B2
• Time in Patent Office: Days
• CPC Class Codes: H04L 47/50 Queue scheduling
• CPC Class Codes: H04W 4/023 using mutual or relative location information between multiple location based services [LBS] targets or of distance thresholds
• CPC Class Codes: H04W 4/40 for vehicles, e.g. vehicle-to-pedestrians [V2P]

Abstract

Systems and methods for addressing a vehicle condition are provided. In one example embodiment, a method includes receiving data indicative of a condition associated with an autonomous vehicle. The autonomous vehicle is associated with a service provider that provides a service to a plurality of users of the service. The method includes identifying at least a subset of the plurality of users of the service based, at least in part, on a respective location associated with each user of the subset of users and a location of the vehicle. The method includes determining a selected user from the subset of users to address the condition associated with the vehicle based at least in part on one or more parameters. The method includes providing, to the selected user, a communication. The communication including a request that the selected user address the condition associated with the vehicle.

Claims

1. A computer-implemented method of addressing a vehicle condition, comprising:

receiving, by one or more computing devices, data indicative of a condition associated with an autonomous vehicle, wherein the autonomous vehicle is associated with a service provider that provides a service to a plurality of users of the service;

identifying, by the one or more computing devices, at least a subset of the plurality of users of the service based at least in part on a respective location associated with each user of the subset of users and a location of the vehicle;

determining, by the one or more computing devices, a selected user from the subset of users to address the condition associated with the vehicle based at least in part on one or more parameters; and

providing, to the selected user by the one or more computing devices, a communication, the communication comprising a request that the selected user address the condition associated with the vehicle.

2. The computer-implemented method of claim 1, wherein determining, by the one or more computing devices, the selected user from the subset of users to address the condition associated with the vehicle based at least in part on the one or more parameters comprises:

adjusting, by the one or more computing devices, a queue associated with the vehicle to increase a priority of the selected user for use of the vehicle for the service.

3. The computer-implemented method of claim 1, further comprising:

receiving, by the one or more computing devices, data indicative of a confirmation that the selected user will address the condition.

4. The computer-implemented method of claim 1, further comprising:

receiving, by the one or more computing devices, data indicative of a denial that the selected user will address the condition;

determining, by the one or more computing devices, a different user to address the condition associated with the vehicle; and

providing, by the one or more computing devices, a second communication to the different user, wherein the second communication comprises a request that the different user address the condition associated with the vehicle.

5. The computer-implemented method of claim 1, wherein identifying at least the subset of the plurality of users of the service comprises:

determining, by the one or more computing devices, the respective location of each user of the subset of users based at least in part on location data associated with each user of the subset of users; and

comparing, by the one or more computing devices, the respective location of each user of the subset of users to a threshold distance.

6. The computer-implemented method of claim 1, wherein the one or more parameters comprise at least one of the respective location of the selected user, a position of the vehicle, and one or more user ratings associated with the service.

7. The computer-implemented method of claim 1, wherein the condition associated with the vehicle is an open door of the vehicle.

8. The computer-implemented method of claim 1, wherein the subset of users of the service are registered with the service provider via a software application.

9. The computer-implemented method of claim 8, wherein the communication is provided to a user device associated with the selected user via the software application.

10. A system for addressing a vehicle condition, the system comprising:

one or more processors; and

one or more memory devices, the one or more memory devices storing instructions that when executed by the one or more processors cause the one or more processors to perform operations, the operations comprising;

receiving, from a computing device associated with an autonomous vehicle, data indicative of a condition associated with the vehicle, wherein the vehicle is associated with a service provider that provides a service;

determining a user of the service to address the condition associated with the vehicle based at least in part on a location of the user; and

providing, to the user, a communication indicative of a request that the user address the condition associated with the vehicle.

11. The system of claim 10, wherein the communication comprises an incentive to the user to address the condition associated with the vehicle.

12. The system of claim 10, wherein the service is a transportation service.

13. The system of claim 10, wherein the operations further comprise:

identifying a recent user of the vehicle, wherein the recent user is associated with the condition of the vehicle; and

applying, to the recent user, a penalty associated with the service.

14. The system of claim 10, wherein the user is a recent user of the vehicle, and wherein the communication is provided via at least one of an audio output device of the vehicle and a visual output device of the vehicle.

15. The system of claim 14, wherein the recent user is identified based at least in part on a LIDAR system associated with the vehicle.

16. One or more tangible, non-transitory computer-readable media storing computer-readable instructions that when executed by one or more processors cause the one or more processors to perform operations, the operations comprising:

receiving data indicative of a condition associated with an autonomous vehicle, wherein the vehicle is associated with a service provider that provides a service to a plurality of users;

identifying one or more of the users of the service to potentially address the condition associated with the vehicle;

determining a selected user of the one or more users of the service to address the condition associated with the vehicle based at least in part on or more parameters; and

providing, to a user device associated with the selected user, a communication indicative of a request that the selected user address the condition associated with the vehicle.

17. The one or more tangible, non-transitory computer-readable media of claim 16, wherein the operations further comprise:

selecting one or more additional users of the service to address the condition associated with the vehicle; and

providing, to each of the respective additional users, a communication indicative of a request for the respective additional user to address the condition associated with the vehicle.

18. The one or more tangible, non-transitory computer-readable media of claim 16, wherein the service is at least one of a transportation service, a courier service, and a delivery service, and wherein the selected user is a user of at least one of the transportation service, the courier service, and the delivery service.

19. The one or more tangible, non-transitory computer-readable media of claim 16, wherein the operations further comprise:

providing a notification to a current user of the vehicle, the notification instructing the current user to avoid the condition associated with the vehicle.

20. The one or more tangible, non-transitory computer-readable media of claim 19, wherein the notification is based at least in part on an interaction of the current user with the vehicle.