SYSTEM AND METHOD FOR PROVIDING NETWORK SUPPORT SERVICES AND PREMISES GATEWAY SUPPORT INFRASTRUCTURE
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Abstract
A service management system communicates via wide area network with gateway devices located at respective user premises. The service management system remotely manages delivery of application services, which can be voice controlled, by a gateway, e.g. by selectively activating/deactivating service logic modules in the gateway. The service management system also may selectively provide secure communications and exchange of information among gateway devices and among associated endpoint devices. An exemplary service management system includes a router connected to the network and one or more computer platforms, for implementing management functions. Examples of the functions include a connection manager for controlling system communications with the gateway devices, an authentication manager for authenticating each gateway device and controlling the connection manager and a subscription manager for managing applications services and/or features offered by the gateway devices. A service manager, controlled by the subscription manager, distributes service specific configuration data to authenticated gateway devices.
48 Citations
44 Claims
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1-27. -27. (canceled)
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28. A method for managing voice-controlled services via gateway devices configured to provide server functionality for one or more endpoint devices, the method comprising:
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authenticating each of the gateway devices; establishing a communication link through a wide area network with each of the gateway devices based on authentication of each respective gateway device; sending service specific configuration data to authenticated gateway devices via the wide area network based on subscription information associated with the respective authenticated gateway device, the service specific configuration data is stored by the respective authenticated gateway device for server functionality; executing voice-controlled application services associated with a remote application service provider to provide application services at a user premises independent of application services executing on the application service provider'"'"'s network, wherein executing the voice-controlled application services includes receiving a request to execute an application service at the user premises, communicating with a subscription manager to verify that the request conforms with policy and usage rules associated with the requested application service in order to authorize execution of the requested application service, and causing a graphical user interface to be rendered on a display associated with a computer platform, at least one of the gateway devices and/or at least one of the endpoint devices, the graphical user interface enables voice-controlled management and/or control of application services executed by a remote server in communication with the gateway devices and/or the one or more endpoint devices. - View Dependent Claims (29, 30, 31)
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32. A method for managing voice-controlled services via a gateway device at a user premises, the gateway device providing connectivity to a wide area network and at least some server functionality to one or more endpoint devices, the method comprising:
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communicating, via the wide area network, with a remote server having an authentication manager; sending at least one signal for gateway authentication by the authentication manager, the authentication manager authenticates the gateway device to establish a signaling communication link through the wide area network between the remote server and the gateway device upon authentication; receiving, via the wide area network, configuration data for voice-controlled operation; storing the configuration data; sending, via the wide area network, a request to execute a voice controlled application service at the user premises; and after verification that the request conforms with policy and/or usage rules associated with the voice controlled application service based on subscription information, executing the voice-controlled application service at the user premises independent of voice controlled application services executing on at least one remote application service provider network. - View Dependent Claims (33, 34, 35, 36, 37, 38, 39, 40, 41, 42, 43, 44)
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Specification