System and method for scheduling based on vehicle condition reported by vehicle

• US 20190130658A1
• Filed: 10/30/2017
• Published: 05/02/2019
• Est. Priority Date: 10/30/2017
• Status: Active Grant

• Current Assignee: Mitchell Repair Information Company, LLC (Snap-On Incorporated)
• Original Assignee: Mitchell Repair Information Company, LLC (Snap-On Incorporated)
• Inventors: Johnson, Lester B., Dwulet, John H.
• Granted Patent: US 10,650,615 B2
• Time in Patent Office: Days
• CPC Class Codes: G06Q 10/1095 Meeting or appointment
• CPC Class Codes: G07C 5/006 Indicating maintenance
• CPC Class Codes: G07C 5/008 communicating information to a remotely located station transmission systems for measured values G08C
• CPC Class Codes: G07C 5/0841 Registering performance data recording measured values G01D; information storage G11B

Abstract

A method and system that can be used to generate or modify a schedule using data indicative of a vehicle condition reported by a vehicle is described. A server receives a first computer network transmission (CNT) comprising data indicative of the vehicle and the vehicle condition, parses the first CNT to obtain the data indicative of the vehicle and the data indicative of the vehicle condition; determines, based on the data indicative of the vehicle, a computer network address associated with a repair shop having a client disposed at the address to display content of a scheduler application, and transmits to the client disposed at the address, a second CNT comprising data to cause the client to display as part of the content of the scheduler application served by computing server an alert indicator and parsed data indicative of the vehicle and the parsed data indicative of the vehicle condition.

Claims

1. A method comprising:

receiving, by a computing server, a first computer network transmission comprising data indicative of a vehicle and data indicative of a vehicle condition of the vehicle reported by the vehicle;

parsing, by the computing server, the first computer network transmission to obtain the data indicative of the vehicle and the data indicative of the vehicle condition of the vehicle reported by the vehicle;

determining, by the computing server based on the data indicative of the vehicle, a computer network address associated with a repair shop having a client computing device disposed at the computer network address to display content of a scheduler application served by the computing server; and

transmitting, by the computing server to the client computing device disposed at the computer network address associated with the repair shop, a second computer network transmission comprising data to cause the client computing device to display as part of the content of the scheduler application served by computing server an alert indicator and parsed data indicative of the vehicle and the parsed data indicative of the vehicle condition of the vehicle reported by the vehicle.

2. The method of claim 1, wherein the first computer network transmission comprises a communication transmitted over an internet protocol network.

3. The method of claim 1, wherein the second computer network transmission comprises a communication transmitted over the internet protocol network.

4. The method of claim 1, wherein the computer network address associated with the determined shop identifier comprises an internet protocol address.

5. The method of claim 1, wherein the data indicative of the vehicle comprises at least a portion of a vehicle identification number or an account identifier associated with the vehicle or an owner of the vehicle.

6. The method of claim 1, wherein the data indicative of the vehicle condition of the vehicle reported by the vehicle comprises at least one of:

(i) data indicative of a vehicle mileage, or (ii) data indicative of a vehicle symptom.

7. The method of claim 6, wherein the data indicative of the vehicle symptom comprises at least one of (i) a diagnostic trouble code set within the vehicle, or (ii) a parameter and a parameter identifier.

8. The method of claim 1, wherein the data indicative of the vehicle condition of the vehicle reported by the vehicle comprises data indicative of a vehicle mileage reported by the vehicle.

9. The method of claim 8, further comprising:

receiving, by the computing server, data indicating an identifier of the vehicle mileage displayed by the client computing device was selected; and

transmitting, by the computing sever, a maintenance schedule based on the vehicle mileage displayed by the client computing device and based on the data indicative of the vehicle to cause the client computing device to display the maintenance schedule.

10. The method of claim 1, wherein the first computer network transmission further comprises a user comment entered via a network communication device communicatively coupled to the transmission server.

11. The method of claim 1, wherein the computing server receives the first computer network transmission from a transmission server.

12. The method of claim 11, wherein the transmission server is communicatively coupled to a network communication device communicatively coupled to an electronic control unit in the vehicle, or a network communication device communicatively coupled to a vehicle interface device removably connected to an on-board diagnostic connector in the vehicle.

13. The method of claim 12, wherein the network communication device communicatively coupled to an electronic control unit in the vehicle or the network communication device communicatively coupled to a vehicle interface device comprises a cellular communication device.

14. The method of claim 1,

wherein the first computer network transmission further comprises a geolocation identifier of the vehicle, and

wherein the second computer network transmission further comprises the geolocation identifier of the vehicle.

15. The method of claim 1, further comprising:

receiving, by the computing server from the client computing device, an input to populate a schedule of the content of the scheduler application served by the computing server.

16. The method of claim 1, further comprising:

receiving, by the computing server, a third computer network transmission comprising a request to register the vehicle, wherein the request comprises data indicative of a vehicle owner of the vehicle and data pertaining to the repair shop; and

transmitting, by the computing server to the client computing device, a fourth computer network transmission comprising data to cause the client computing device to display a request identifier indicating the vehicle owner requested to register the vehicle with the schedule application for the repair shop.

17. The method of claim 16, further comprising:

receiving, by the computing server from the client computing device, a selection indicator indicating the request to register the vehicle is accepted by the repair shop; and

storing, by the computing server, data mapping the vehicle to the repair shop.

18. The method of claim 16, wherein the data pertaining to the repair shop comprises data indicating a name of the repair shop.

19. A computing system comprising:

a computer-readable memory;

at least one processor coupled to the computer-readable memory; and

program instructions stored on the computer-readable memory and executable by the at least one processor to;

receive a first computer network transmission comprising data indicative of a vehicle and data indicative of a vehicle condition of the vehicle reported by the vehicle;

parse the first computer network transmission to obtain the data indicative of the vehicle and the data indicative of the vehicle condition of the vehicle reported by the vehicle;

determine, based on the data indicative of the vehicle, a computer network address associated with a repair shop having a client computing device disposed at the computer network address to display content of a scheduler application served by the computing server; and

transmit, to the client computing device disposed at the computer network address associated with the repair shop, a second computer network transmission comprising data to cause the client computing device to display as part of the content of the scheduler application served by computing server an alert indicator and parsed data indicative of the vehicle and the parsed data indicative of the vehicle condition of the vehicle reported by the vehicle.

20. A computer readable medium configured to store at least executable instructions, wherein the executable instructions, when executed by a processor of a computing device, cause the computing device to perform functions comprising:

receiving a first computer network transmission comprising data indicative of a vehicle and data indicative of a vehicle condition of the vehicle reported by the vehicle;

parsing the first computer network transmission to obtain the data indicative of the vehicle and the data indicative of the vehicle condition of the vehicle reported by the vehicle;

determining, based on the data indicative of the vehicle, a computer network address associated with a repair shop having a client computing device disposed at the computer network address to display content of a scheduler application served by the computing server; and

transmitting, to the client computing device disposed at the computer network address associated with the repair shop, a second computer network transmission comprising data to cause the client computing device to display as part of the content of the scheduler application served by computing server an alert indicator and parsed data indicative of the vehicle and the parsed data indicative of the vehicle condition of the vehicle reported by the vehicle.