WIRELESS GUEST ENGAGEMENT SYSTEM

  • US 20190159003A1
  • Filed: 01/18/2019
  • Published: 05/23/2019
  • Est. Priority Date: 11/11/2016
  • Status: Active Grant
First Claim
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1. A guest engagement system comprising:

  • a plurality of guest devices provided to users of the guest engagement system, each guest device including a wireless communication antenna and operative to emit a periodic beacon signal broadcasting a unique identifier of the guest device using Bluetooth low energy (BLE) communications;

    a sensor network comprising a plurality of sensors each mounted at a different known location and operative to detect the periodic beacon signals including the unique identifiers emitted using BLE communications by guest devices of the plurality of guest devices that are proximate to the sensor;

    a communication network connecting each of the plurality of sensors of the sensor network;

    a relational database in operable communication with the communication network, the relational database associating each user with their respective unique identifier and a gameplay status identifier;

    one or more interactive displays, each in operable communication with the sensor network via the communication network and configured to present one or more interactive gaming options to the users of the guest engagement system based on the detected periodic beacon signal and the gameplay status identifier; and

    a central server communicatively connected to each of the plurality of sensors of the sensor network via the communication network, and storing a log associating each unique identifier of a guest device detected using BLE communications by a sensor of the sensor network with the known location of the sensor and a timestamp in the relational database.

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