Electronic messaging systems with additional message storage capability

• US 4,996,704 A
• Filed: 09/29/1989
• Issued: 02/26/1991
• Est. Priority Date: 09/29/1989
• Status: Expired due to Term

• Current Assignee: Avaya Incorporated
• Original Assignee: AT&T, Inc.
• Inventors: Brunson, Gordon R.
• Primary Examiner(s): BROWN, THOMAS
• Application Number:
  US07/414,884
• Time in Patent Office: 515 Days
• Field of Search: 379/88, 379/67, 379/89, 379/100, 379/93, 379/94, 379/97, 379/245, 379/246
• US Class Current: 379/88.19
• CPC Class Codes: H04M 2242/22 Automatic class or number identification arrangements
• CPC Class Codes: H04M 3/42059 Making use of the calling party identifier
• CPC Class Codes: H04M 3/53 Centralised arrangements for recording incoming messages , i.e. mailbox systems
• CPC Class Codes: H04M 3/533 Voice mail systems
• CPC Class Codes: H04Q 11/0428 Integrated services digital network, i.e. systems for transmission of different types of digitised signals, e.g. speech, data, telecentral, television signals
• CPC Class Codes: H04Q 3/625 Arrangements in the private branch exchange
• CPC Class Codes: H04Q 3/72 Finding out and indicating number of calling subscriber

Abstract

The present electronic messaging system allows a system subscribed to record a plurality of "customized" announcement messages. Each such message is associated with at least one calling party. Upon receiving an incoming communication for that subscriber, the system automatically utilizes the calling party identification for that communication to retrieve the associated customized announcement message. The calling party identification, which identifies the communication instrument utilized by the calling party, is automatically provided to the electronic messaging system by the communications network through which the incoming communication is routed.

Claims

1. Apparatus for use in an electronic messaging system which interfaces with a communications network, said system providing announcement message for incoming communications from calling parties to at least one system subscriber, said apparatus comprising

means for receiving an incoming communication destined for a given system subscriber, said communication including an identification of communications equipment being utilized by a calling party, and

means for selecting a particular one of said announcement messages in response to said identification, said particular announcement message being selected from a plurality of different announcement messages associated with said given system subscriber.

2. The apparatus of claim 1 wherein said identification is at least one telephone number associated with the communications equipment being utilized by said calling party.

3. The apparatus of claim 1 wherein said identification is at least one PBX extension associated with the communications equipment being utilized by said calling party.

4. The apparatus of claim 1 wherein said identification is at least one name associated with the communications equipment being utilized by said calling party.

5. The apparatus of claim 1 further including means for forming said announcement messages in response to input from said system subscriber.

7. The apparatus of claim 1 further including means for converting said particular announcement message to a voice signal.

8. The apparatus of claim 1 wherein said electronic messaging system is a voice messaging system.

9. The apparatus of claim 1 wherein said electronic messaging system is a text messaging system.

10. The apparatus of claim 1 wherein said electronic messaging system is a facsimile messaging system.

11. The apparatus of claim 1 wherein said electronic messaging system is a telephone answering system.

12. The apparatus of claim 1 wherein said incoming communication is first received by communications apparatus which is coupled to said network and is then redirected to said receiving means.

13. The apparatus of claim 1 further including means for storing said announcement messages in a manner which allows selection of said particular announcement message by said selecting means.

14. The apparatus of claim 13 further including means for deleting any announcement message stored by said storing means which is not selected in a predetermined time period.

15. The apparatus of claim 1 further including means for transmitting said particular announcement message.

16. The apparatus of claim 15 further including means for deleting said particular announcement message after it is transmitted.

18. The apparatus of claim 1 wherein said incoming communication further includes an identification of said system subscriber when said electronic messaging system provides announcement messages for more than one system subscriber and said selecting means is also responsive to said system subscriber identification.

6. Apparatus for use in an electronic messaging system which interfaces with a communications network, said system providing announcement messages for incoming communications from calling parties to at least one system subscriber, said apparatus comprising

means for receiving an incoming communication, said communication, at times, including an identification of communications equipment being utilized by a calling party, and

means for selecting a particular one of said announcement messages in response to said identification and for selecting a default announcement message when said identification is absent.

19. The apparatus of claim 6 wherein said incoming communication further includes an identification of said system subscriber when said electronic messaging system provides announcement messages for more than one system subscriber and said selecting means is responsive to said system subscriber identification.

17. A method for use in an electronic messaging system which interfaces with a communications network, said system providing announcement messages for incoming communications from calling parties to at least one system subscriber, said method comprising the steps of

receiving an incoming communication destined for a given system subscriber, said communication including an identification of communications equipment being utilized by a calling party, and

selecting a particular one of said announcement messages in response to said identification, said particular announcement message being selected from a plurality of different announcement messages associated with said given system subscriber.

20. The method of claim 17 wherein said received incoming communication further includes an identification of said system subscriber when said electronic messaging system provides announcement messages for more than one system subscriber and said selecting step is also responsive to said system subscriber identification.