Message management system

• US 5,008,926 A
• Filed: 07/17/1986
• Issued: 04/16/1991
• Est. Priority Date: 07/17/1986
• Status: Expired due to Term

• Current Assignee: Comverse Technology, Inc. (Verint Systems Incorporated)
• Original Assignee: Efrat Future Technology Ltd. (Verint Systems Incorporated)
• Inventors: Misholi, Boaz
• Primary Examiner(s): Brown, Thomas W.
• Application Number:
  US06/887,793
• Time in Patent Office: 1,734 Days
• Field of Search: 379/100, 379/96, 379/94, 379/88, 379/89, 358/257, 358/402, 358/403, 358/440
• US Class Current: 379/88.13
• CPC Class Codes: H04L 12/54 Store-and-forward switching systems packet switching systems H04L45/00, H04L47/00
• CPC Class Codes: H04M 2201/60 Medium conversion
• CPC Class Codes: H04M 3/5307 for recording messages comprising any combination of audio and non-audio components
• CPC Class Codes: H04M 3/537 Arrangements for indicating the presence of a recorded message , whereby the presence information might include a preview or summary of the message
• CPC Class Codes: H04N 1/00204 with a digital computer or a digital computer system, e.g. an internet server programmed control between transmitter and receiver or between image input and image output device H04N1/32561
• CPC Class Codes: H04N 1/32 Circuits or arrangements for control or supervision between transmitter and receiver or between image input and image output device, e.g. between a still-image camera and its memory or between a still-image camera and a printer device H04N1/38, H04N1/387 take precedence
• CPC Class Codes: H04N 2201/0034 Details of the connection, e.g. connector, interface
• CPC Class Codes: H04N 2201/3261 of multimedia information, e.g. a sound signal

Abstract

A message management system comprising apparatus for producing a multi-media message, including a visually sensible portion and an aurally sensible portion, control apparatus for transmitting the multi-media message to a selected subscriber and apparatus for providing notification to the selected subscriber of the arrival of a multi-media message.

Claims

1. A message management system suitable for use with conventional telephones and conventional telefaxes comprising:

means for producing a combined multi-media message, including a facsimile portion and an aurally sensible portion;

single control means for transmitting the combined multi-media message to a selected subscriber;

apparatus for reading said facsimile portion; and

means for providing an aurally sensible output of said facsimile portion.

2. A message management system according to claim 1 and also comprising means for providing notification to the selected subscriber of the arrival of a multi-media message.

3. A message management system according to claim 1 and wherein said control means includes as a user interface a DTMF keypad.

4. A message management system according to claim 1 and also comprising means for storing facsimile records in digital form without an intermediate conversion to audio.

5. A message management system according to claim 1 and also comprising means permitting a subscriber receiving said message to reply or annotate said message in a medium other than that in which the message was received.

6. A message management system according to claim 5 and wherein said permitting means includes means for providing voice reply or annotation of a received message.

7. A message management system according to claim 1, wherein said conventional telephones and conventional telefaxes are located remotely from each other.

8. A message management system according to claim 1, wherein said conventional telephones and conventional telefaxes are located in close proximity to each other.

9. A message management system suitable for use with conventional telephones and conventional telefaxes comprising:

means for producing a combined multi-media message, including a facsimile portion and an aurally sensible portion;

single control means for transmitting the combined multi-media message to a selected subscriber;

apparatus for reading said facsimile portion; and

means for providing a visually sensible output of said facsimile portion on a computer display.

10. A message management system having store and forward capability for messages which may include a voice part and a facsimile part and comprising:

interconnect subsystem means arranged to interconnect with telephone switching apparatus and image transmission apparatus;

a control subsystem for providing control instructions to the interconnect subsystem means, including means for transmitting instructions for transmitting and receiving facsimile transmissions and voice messages and means for transmitting instructions for providing voice messages relating to such facsimile transmissions; and

mass storage subsystem means coupled to the control subsystem for storing voice and facsimiles to be forwarded;

and wherein said mass storage subsystem means is operative for storing voice messages, facsimile records, and messages combining voice and facsimile records to be forwarded.

11. A message management system according to claim 10 and also comprising means permitting a subscriber receiving said messages to reply or annotate said messages in a medium other than that in which the messages were received.

12. A message management system according to claim 11 and wherein said permitting means includes means for providing voice reply or annotation of received messages.

13. A message management system suitable for use with conventional telephones and conventional telefaxes comprising:

means for producing a combined multi-media message, including a facsimile portion and an aurally sensible portion;

control means for transmitting the combined multi-media message to a selected subscriber;

means for providing a store and forward function including;

interconnect subsystem means arranged to interconnect with telephone switching apparatus and facsimile transmission apparatus;

a control subsystem for providing control instruction to the interconnect subsystem means, including means for transmitting instructions for transmitting and receiving facsimile transmissions and voice messages and means for transmitting instructions for providing voice messages relating to such facsimile transmissions; and

mass storage subsystem means coupled to the control system for storing voice and facsimiles to be forwarded;

and wherein said mass storage subsystem means is operative for storing voice messages, facsimile records, and messages combining voice and facsimile records to be forwarded.