Telephonic-interface statistical analysis system

  • US 5,048,075 A
  • Filed: 07/18/1990
  • Issued: 09/10/1991
  • Est. Priority Date: 07/10/1985
  • Status: Expired due to Term
First Claim
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1. A statistical analysis control system for use with a communication facility including remote terminals for individual callers, wherein said remote terminals may comprise a conventional telephone instrument including voice communication means, and digital input means in the form of an array of alphabetic numeric buttons for providing data and wherein said communication facility includes DNIS capability to provide digital identification data indicating a called number, said control system comprising:

  • voice generator structure for actuating said terminal apparatus as to provide vocal operating instructions to an individual caller;

    function unit structure for processing data supplied by individual callers at said terminals in accordance with a plurality of distinctly different operating process formats, at least one of said formats of said function unit structure including means for actuating said voice generator structure to cue an individual caller, means for storing digital data provided by an individual caller using said digital input means, means for addressing said means for storing digital identification data and key test means for qualifying individual callers for processing in accordance with said select format; and

    caller selection structure controlled by said digital identification data of DNIS capability, for coupling a caller at a terminal selectively to said function unit structure for processing data in accordance with a select operating process format.

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