Method and system for automated transmission of failure of delivery message in a data processing system

• US 5,210,869 A
• Filed: 05/24/1990
• Issued: 05/11/1993
• Est. Priority Date: 05/24/1990
• Status: Expired due to Fees

• Current Assignee: International Business Machines Corporation
• Original Assignee: International Business Machines Corporation
• Inventors: Williams, Marvin L.
• Primary Examiner(s): Heckler, Thomas M.
• Assistant Examiner(s): Chavis, John Q.
• Application Number:
  US07/528,678
• Time in Patent Office: 1,083 Days
• Field of Search: 395/600, 395/650, 395/700
• US Class Current: 714/48
• CPC Class Codes: G06Q 10/107 Computer-aided management of electronic mailing [e-mailing]
• CPC Class Codes: H04L 12/54 Store-and-forward switching systems packet switching systems H04L45/00, H04L47/00
• CPC Class Codes: H04L 51/23 Reliability checks, e.g. acknowledgments or fault reporting

Abstract

A method and system are disclosed for automatically transmitting a message to the originator of an electronic document from an intended recipient upon a failure of the system to successfully deliver that document. In one embodiment of the present invention, a user is prompted to enter a selected message in response to any action which disables the delivery of an electronic document. Thereafter any attempted delivery of an electronic document will result in an automatic transmittal of the selected message to the originator of the electronic document. Additionally, the user may specify that the selected message is to be transmitted to a selected group of document originators and no others; that the selected message is to be transmitted only in response to a particular type of delivery failure; or, that the selected message is only valid during a selected time frame. In this manner an intended recipient may selectively notify the originator of an electronic document of the reasons for a failure of delivery and the likely duration of such failure. In data processing systems in which a recipient may specify the automatic deletion from his or her in-basket of an electronic document upon the elapsing of a specified delivery time or other specified reasons, the recipient may also elect to have a message automatically transmitted to one or more originators of deleted documents.

Claims

1. A method in a data processing system having an electronic mail delivery system for transmitting and receiving electronic documents between users within said data processing system for the automated transmission of specific failure of delivery message, said method comprising the data processing system implemented steps of:

prompting a first user within said data processing system to enter a specific message within said data processing system in response to an occurrence of a selected action among a plurality of actions which disables delivery of an electronic document to said first user, said specific message setting forth selected details regarding said selected action;

monitoring within said data processing system an attempted delivery of an electronic document from a second user within said data processing system to said first user; and

automatically transmitting said specific message to said second user in response to an unsuccessful attempt to delivery said electronic document to said first user wherein said second user will automatically receive selected details regarding said action.

2. The method in a data processing system according to claim 1, wherein said step of prompting a first user within said data processing system to enter a specific message within said data processing system in response to an occurrence of an action disabling delivery of an electronic document to said first user comprises the step of prompting a first user within said data processing system to enter a specific message setting forth a duration of time during which delivery of an electronic document to said first user is disabled.

3. A data processing system for automatically transmitting specific failure of delivery messages in an electronic mail delivery system for transmitting and receiving electronic documents between users within said data processing system, said data processing system comprising:

means for prompting a first user within said data processing system to enter a specific message within said data processing system in response to an occurrence of a selected action among a plurality of actions which disables delivery of an electronic document to said first user, said specific message setting forth selected details regarding said selected action;

means for monitoring within said data processing system an attempted delivery of an electronic document from a system user within said data processing system to said first user; and

means for automatically transmitting said specific message to said second user in response to an unsuccessful attempt to delivery said electronic document to said first user wherein said second user will automatically receive selected details regarding said action.