Telephonic-interface statistical analysis system

  • US 5,259,023 A
  • Filed: 12/03/1991
  • Issued: 11/02/1993
  • Est. Priority Date: 07/10/1985
  • Status: Expired due to Term
First Claim
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1. An analysis control system for use with a communication facility including remote terminals for individual callers, wherein each of said remote terminals may comprise a conventional telephone instrument including voice communication means and digital input means in the form of an array of alphabetic numeric buttons for providing data, said analysis control system comprising:

  • interface structure selectively coupled to said communication facility to interface said terminals for voice and digital communication and including means to provide signals representative of data developed by said terminals;

    voice generator structure selectively coupled through said interface structure to said terminals for providing vocal operating instructions to individual ones of said callers;

    record memory means connected to said interface structure for initiating a file and storing data relating to certain select ones of said individual callers including data developed by said terminals;

    designation structure means selectively coupled to said interface structure and said record memory mean for assigning individual designations to callers and storing said designations in said record memory means; and

    analysis structure connected to said record memory means for processing said data relating to certain select ones of said individual callers to isolate a subset of said callers.

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