Method and apparatus for the billing of value-added communication calls

• US 5,537,464 A
• Filed: 11/02/1993
• Issued: 07/16/1996
• Est. Priority Date: 11/02/1993
• Status: Expired due to Fees

• Current Assignee: Southwestern Bell Telephone LP (AT&T, Inc.)
• Original Assignee: Daniels D. Kelley, Lewis C. Alan
• Inventors: Daniels, D. Kelley, Lewis, C. Alan
• Primary Examiner(s): Chin, Stephen
• Assistant Examiner(s): LOOMIS, PAUL A
• Application Number:
  US08/146,887
• Time in Patent Office: 987 Days
• Field of Search: 379/111, 379/112, 379/113, 379/114, 379/115, 379/116, 379/121, 379/122, 379/144, 379/219, 379/220, 379/221, 379/201, 379/127, 379/211
• US Class Current: 379/114.25
• CPC Class Codes: H04M 15/00 Arrangements for metering, time-control or time indication ; Metering, charging or billing arrangements for voice wireline or wireless communications, e.g. VoIP
• CPC Class Codes: H04M 15/68 Payment of value-added services
• CPC Class Codes: H04M 2215/0196 Payment of value-added services, mainly when their charges are added on the telephone bill, e.g. payment of non-telecom services, e-commerce, on-line banking
• CPC Class Codes: H04Q 3/0016 Arrangements providing connection between exchanges

Abstract

New use of the existing PSTN for capturing data to charge enhanced service provider (ESP) fees on phone bills of numbers terminating calls originated by dialing seven digit 555 numbers. The local exchange performs the digit analysis and translation before routing the call to an ESP. The Local Exchange Carrier translates a caller-dialed 7-digit 555 number into a ten-digit phantom number and then passes the call to the appropriate carrier assigned the ten-digit routing plan. The translation function is performed as a look-up in an appropriate database such as the Service Management System (SMS). Heretofore, the SMS was used for ten-digit 800-number translation and was not available to ESP. This novel use of PSTN facilities enables the system to provide caller dialed number and billing information on a real-time basis (during call processing). It is based on signaling the billing and caller dialed number information in the voice channel (In-Band Signaling) during the setup of calls to connecting carriers. The ESPs receive the circuit "off-hook" signal (seizure), receive two fields of Multi-Frequency Tones, then process the information to collect and validate the billing information needed to deny the call or to accept it. If the ESP accepts the call, the caller dialed information is processed to bill the subscriber for access to the particular service the caller selected. Using the available network signaling circuits that exist between the Local Exchange Carriers and the toll carriers in a manner similar to 800 call processing allows the billing information to remain intact through-out the hand-off from the carriers to the ESP.

Claims

1. In a telephone sub-circuit for transmitting calls, caller information and billing information to enhanced service providers delivering value-added services to callers originating service requests by dialing seven-digit numbers from the local-dialed end of the public switched telephone network, that must be completed at the disparate long distance-dialed end of said network, said local-dialed end of said public switched telephone network being bridged to said long distance-dialed end of said network by a phantom-number bridging circuit, the method comprising the following steps:

dialing a specific 555-XXXX number corresponding to a specific enhanced service provider from a telephone having a caller telephone number;

capturing the caller telephone number;

sending a query to a service management system data base residing in the public switched telephone network;

identifying a phantom routing number assigned to said specific enhanced service provider;

transferring the call to a routing network using the phantom routing number;

sending a query from the routing network to the service management system data base, the query including the phantom routing number and the caller telephone number;

identifying a terminating toll switch servicing said specific enhanced services provider;

routing the call to the identified terminating toll switch servicing said specific enhanced service provider;

connecting said specific enhanced service provider to the routing network;

sending call identification information to said specific enhanced service provider, including the caller telephone number and the phantom routing number;

determining if the call is billable and validating the caller telephone number via an alternate billing service/line information data base residing in the public switched telephone network;

presenting a menu of items and billing rates to the caller;

selecting one of the items and the corresponding billing rate; and

sending a billing record to a billing and collection system.

2. The method of claim 1 wherein said local-dialed end of said public switched telephone network is bridged to said long distance-dialed end of said network by a phantom-number circuit comprising the steps of:

installing a ten-digit number within the service management system data base software of said public switched telephone network, which said ten-digit number is neither connected nor published, thereby becoming said phantom number of said phantom number circuit;

installing database software pointers relating said seven-digit local-dialed number to said phantom number with the local exchange carrier number look-up side of said data base; and

installing data base software pointers relating said ten-digit national-dialed number to said phantom number within the interexchange carrier number look-up side of said data base.

3. The method of claim 2 wherein said phantom number and said software pointers are installed within said data base comprising the steps of:

computer-generating a relational data base record pointing said seven-digit local-dialed number to said phantom number;

computer-generating a relational data base record pointing said ten-digit national-dialed number to said phantom number; and

transmitting said relational data base records by computer modem, magnetic media or other appropriate method of transmission to the data entry port of said service administration system.

4. The method of claim 1 wherein said caller identification and billing information is communicated to the enhanced service provider by in-band signaling circuits using a local exchange carrier routing message and a toll carrier routing message.

5. The method of claim 4 comprising the steps of:

enabling said enhanced service provider to exercise the option of denying an unbillable call requesting said enhanced service prior to supplying said service to said caller;

enabling the caller to specify one or more services to be provided during said call; and

enabling said service provider to render a separate service charge for each of said one or more services provided to the caller.

6. The method of claim 4 wherein said circuits facilitate receipt of requests for multiple services at various prices and receipt of separate billing information for each service delivered.

7. The method of claim 1 further comprising the step of compiling information for purposes of billing the caller for said incurred charges by use of an exchange message interface billing record.

8. The method of claim 4 wherein said billing information includes information specifying the type of service provided to the caller during said call.

9. The method of claim 1 wherein said method includes the step of creating a separate billing record specifying said billing information for each connection to the called location.

10. The method of claim 8 wherein said billing information provided can be used to create textual descriptors which can be included as part of the billing record.

11. The method of claim 1 wherein said method includes the step of enabling the caller to specify one or more billing parameters during said call to be used to determine said billing information.

12. The method of claim 10 wherein said caller-specified billing parameters include a billing number for billing said charges incurred by the caller.

13. The method of claim 12 wherein said billing number is a number other than the call-originating number.

14. The method of claim 1 wherein said billing information includes a calling charge rate per fixed time period.

15. The method of claim 1 wherein said billing information includes an initial period charge parameter and an additional period charge parameter.

16. The method of claim 1 wherein said billing information includes a fixed charge per call.

17. The method of claim 1 wherein said billing information identifies the type of call to be billed.

18. The method of claim 1 wherein said billing information includes the total charge incurred by the caller during said call.

19. A method as in claim 1 including the step of reformatting data to bill a caller for charges incurred during a call made over disparate networks within the public switched telephone network to a called location comprising use of an exchange message interface disposed within said network.

20. The method of claim 19 further comprising the step of using said exchange message interface to produce an enhanced service provider billing record.

21. Apparatus, for sending billing information to the public switched telephone network to be billed to a caller for charges incurred by the caller during a call made over said network, said apparatus comprising:

telephone means for dialing a specific 555-XXXX number corresponding to a specific enhanced service provider, said telephone means having a caller telephone number, said telephone means being connected to the public switched telephone network;

recording means resident in said network for capturing the caller telephone number;

first querying means resident in said network for sending a query to a service management system data base;

said service management system data base including means for identifying a phantom routing number assigned to said specific enhanced service provider;

first switching means resident in said network for transferring the call to a routing circuit using the phantom routing number;

second querying means resident in said network for sending a query from the routing circuit to the service management system data base, the query including the phantom routing number and the caller telephone number;

identification means resident in said service management system data base for identifying a terminating toll switch servicing said specific enhanced services provider;

second switching means in said network for routing the call to the identified terminating toll switch servicing said specific enhanced service provider;

connecting means in said network for connecting said specific enhanced service provider to the routing circuit;

transmitting means for sending call identification information to said specific enhanced service provider, including the caller telephone number and the phantom routing number;

decision means resident in said enhanced service provider for determining if the call is billable and validating the caller telephone number via an alternate billing service/line information data base;

menu means at said enhanced service provider for presenting a menu of items and billing rates to the caller;

selection means for selecting one of the items and the corresponding billing rate; and

billing means at said service provider for sending a billing record to a billing and collection system.

22. In a telephone sub-circuit for transmitting calls, caller information and billing information to enhanced service providers delivering value-added services to callers originating service requests by dialing seven-digit numbers from the local-dialed end of the public switched telephone network, that must be completed at the disparate long distance-dialed end of said network, said local-dialed end of said public switched telephone network being bridged to said long distance-dialed end of said network by a phantom-number bridging circuit, the method comprising the following steps:

dialing a specific 555-XXXX number from a caller telephone, where each of the X digits is a number between 0 and 9, said specific 555-XXXX number corresponding to a specific enhanced service provider;

capturing the caller telephone number;

sending a query to a service management system data base;

identifying a phantom routing number assigned to said specific enhanced service provider;

transferring the call to a routing network using the phantom routing number;

sending a query from the routing network to the service management system data base, the query including the phantom routing number and the caller telephone number;

identifying a terminating toll switch servicing said specific enhanced services provider;

routing the call to the identified terminating toll switch servicing said specific enhanced service provider;

connecting said specific enhanced service provider to the routing network;

sending call identification information to said specific enhanced service provider, including the caller telephone number and the phantom routing number;

determining if the call is billable and validating the caller telephone number via an alternate billing service/line information data base;

presenting a menu of items and billing rates to the caller;

selecting one of the items and the corresponding billing rate; and

sending a billing record to a billing and collection system.

23. In a telephone sub-circuit for transmitting calls, caller information and billing information to enhanced service providers delivering value-added services to callers originating service requests by dialing seven-digit numbers from the local-dialed end of the public switched telephone network, that must be completed at the disparate long distance-dialed end of said network, said local-dialed end of said public switched telephone network being bridged to said long distance-dialed end of said network by a phantom-number bridging circuit, the method comprising the following steps:

dialing at a caller telephone a specific 555-XXXX number, where each of the X digits is a number between 0 and 9, said specific 555-XXXX number corresponding to a specific enhanced service provider;

determining at a tandem switch whether the caller telephone number is received;

sending a query from the tandem switch via a common channel signalling network to a service management system data base;

identifying a phantom routing number assigned to said specific enhanced service provider;

returning the phantom routing number to the tandem switch;

transferring the call to a routing network using the phantom routing number;

sending a query from the routing network via the common channel signalling system to the service management system data base, the query including the phantom routing number and the caller telephone number;

identifying a terminating toll switch servicing said specific enhanced services provider;

routing the call to the identified terminating toll switch servicing said specific enhanced service provider;

connecting said specific enhanced service provider to the routing network;

sending call identification information to said specific enhanced service provider, including the caller telephone number and the phantom routing number;

sending a response back to the terminating toll switch from said specific enhanced service provider indicating that the call identification information has been received;

determining if the call is billable and validating the caller telephone number via an alternate billing service/line information data base;

presenting a menu of items and billing rates to the caller;

selecting one of the items and the corresponding billing rate; and

sending a billing record to a billing and collection system.

24. In a telephone sub-circuit for transmitting calls, caller information and billing information to enhanced service providers delivering value-added services to callers originating service requests by dialing seven-digit numbers from the local-dialed end of the public switched telephone network, that must be completed at the disparate long distance-dialed end of said network, said local-dialed end of said public switched telephone network being bridged to said long distance-dialed end of said network by a phantom-number bridging circuit, the method comprising the following steps:

dialing at a caller telephone a specific 555-XXXX number, where each of the X digits is a number between 0 and 9, said specific 555-XXXX number corresponding to a specific enhanced service provider;

determining at a tandem switch whether the caller telephone number is received;

sending a query from the tandem switch via a common channel signalling network to a service management system data base;

identifying a phantom routing number assigned to said specific enhanced service provider;

returning the phantom routing number to the tandem switch;

transferring the call to a routing network using the phantom routing number;

sending a query from the routing network via the common channel signalling system to the service management system data base, the query including the phantom routing number and the caller telephone number;

identifying a terminating toll switch servicing said specific enhanced services provider;

routing the call to the identified terminating toll switch servicing said specific enhanced service provider;

connecting said specific enhanced service provider to the routing network;

sending call identification information to said specific enhanced service provider, including the caller telephone number and the phantom routing number;

sending a response back to the terminating toll switch from said specific enhanced service provider indicating that the call identification information has been received;

validating the caller telephone number via an alternate billing service/line information data base;

determining if the call is billable;

recording the phantom routing number, the caller telephone number and billing information;

presenting a menu of items and billing rates to the caller;

sending an answer supervision signal to the tandem switch;

timing the call at the tandem switch upon receipt of the answer supervision signal;

selecting one of the items and the corresponding billing rate; and

sending a billing record to a billing and collection system.

25. In a telephone sub-circuit for transmitting calls, caller information and billing information to enhanced service providers delivering value-added services to callers originating service requests by dialing seven-digit numbers from the local-dialed end of the public switched telephone network, that must be completed at the disparate long distance-dialed end of said network, said local-dialed end of said public switched telephone network being bridged to said long distance-dialed end of said network by a phantom-number bridging circuit, the method comprising the following steps:

dialing at a caller telephone a specific 555-XXXX number, where each of the X digits is a number between 0 and 9, said specific 555-XXXX number corresponding to a specific enhanced service provider;

determining at a tandem switch whether the caller telephone number is received, if so, the call processing continues, if not, the call is blocked or terminated;

sending a query from the tandem switch via a common channel signalling network to a service management system data base;

identifying a phantom routing number assigned to said specific enhanced service provider;

returning the phantom routing number to the tandem switch;

transferring the call to a routing network using the phantom routing number;

sending a query from the routing network via the common channel signalling system to the service management system data base, the query including the phantom routing number and the caller telephone number;

identifying a terminating toll switch to which the call is to be routed;

routing the call to the identified terminating toll switch servicing said specific enhanced service provider;

connecting said specific enhanced service provider to the routing network;

sending call identification information to said specific enhanced service provider, including the caller telephone number and the phantom routing number;

sending a response back to the terminating toll switch from said specific enhanced service provider indicating that the call identification information has been received;

validating the caller telephone number via an alternate billing service/line information data base;

determining if the call is billable, if not, blocking or terminating the call, if so, continuing call processing;

collecting and recording the phantom routing number, the caller telephone number and billing information;

presenting a menu of items and billing rates to the caller;

sending an answer supervision signal to the tandem switch;

timing the call at the tandem switch upon receipt of the answer supervision signal;

selecting one of the items and the corresponding billing rate;

terminating the call;

creating a billing record; and

sending the billing record to a billing and collection system.

26. In a telephone sub-circuit for transmitting calls, caller information and billing information to enhanced service providers delivering value-added services to callers originating service requests by dialing seven-digit numbers from the local-dialed end of the public switched telephone network, that must be completed at the disparate long distance-dialed end of said network, said local-dialed end of said public switched telephone network being bridged to said long distance-dialed end of said network by a phantom-number bridging circuit, the method comprising the following steps:

prompting a caller, by means of advertising in advertising media, to dial a specific 555 number to obtain services from an enhanced service provider, said caller having a specific telephone number;

dialing a specific 555-XXXX number, where each of the X digits is a number between 0 and 9;

routing the call via a local exchange carrier to an originating toll switch;

capturing the caller'"'"'s number by means of automatic number identification equipment;

routing the call from the originating toll switch to a tandem switch;

determining whether an automatic number identification number is received from the originating toll switch, if so, the call processing continues, if not, the call is blocked or terminated;

sending a query from the tandem switch via a common channel signalling network to a service management system data base;

identifying a phantom routing number assigned to the dialed number;

returning the phantom routing number to the tandem switch;

transferring the call to a routing network using the phantom routing number;

sending a query from the routing network via the common channel signalling system to the service management system data base, the query including the phantom routing number and the automatic number identification number;

identifying a terminating toll switch to which the call is to be routed;

routing the call to the identified terminating toll switch servicing the enhanced service provider location;

connecting the enhanced service provider to the routing network;

sending call identification information to the enhanced service provider, including the automatic number identification number and the phantom routing number;

sending a response back to the terminating toll switch from the enhanced service provider indicating that the call identification information has been received;

validating the caller'"'"'s automatic number identification number via an alternate billing service/line information data base;

determining if the call is billable, if not, blocking or terminating the call, if so, continuing call processing;

collecting and recording the phantom routing number, the caller'"'"'s automatic number identification number and billing information;

presenting a menu of items and billing rates to the caller;

sending an answer supervision signal to the tandem switch;

timing the call at the tandem switch upon receipt of the answer supervision signal;

selecting one of the items and the corresponding billing rate;

terminating the call;

creating a billing record; and

sending the billing record to a billing and collection system.