Electronic mail system having integrated voice messages

• US 5,557,659 A
• Filed: 12/21/1994
• Issued: 09/17/1996
• Est. Priority Date: 06/22/1993
• Status: Expired due to Term

• Current Assignee: Avaya Incorporated
• Original Assignee: Octel Communications Corp. (Nokia Corporation)
• Inventors: Hyde-Thomson, Henry C. A.
• Primary Examiner(s): Hofsass, Jeffery
• Assistant Examiner(s): Hunter, Daniel S.
• Application Number:
  US08/361,019
• Time in Patent Office: 636 Days
• Field of Search: 379/67, 379/88, 379/89, 379/94, 379/96, 379/100, 379/233
• US Class Current: 379/88.13
• CPC Class Codes: H04L 51/066 Format adaptation, e.g. format conversion or compression
• CPC Class Codes: H04M 2203/4536 Voicemail combined with text-based messaging
• CPC Class Codes: H04M 3/5307 for recording messages comprising any combination of audio and non-audio components
• CPC Class Codes: H04Q 2213/13093 Personal computer, PC
• CPC Class Codes: H04Q 2213/1322 PBX
• CPC Class Codes: H04Q 2213/13336 Store & forward, messaging systems email H04Q2213/13375
• CPC Class Codes: H04Q 2213/13375 Electronic mail
• CPC Class Codes: H04Q 2213/13389 LAN, internet

Abstract

In a computer network having a plurality of interconnected terminals and a shared memory device for storing digital data, a message handling system for sending and retrieving both voice and text messages over the computer network. A voice message is input either through a phone associated with one of the computer terminals or via a remote phone. The voice message is converted into a digital voice file which is stored on the shared memory device corresponding to the intended recipient'"'"'s mailbox. Thereby, one mailbox can contain both voice and text messages. The same message handling mechanism is used for handling both voice and text messages. A list of the messages currently stored for each mailbox can be pulled for display by their respective terminals. A selected voice message may be selected for playback over the phone. Likewise, a text message may be selected for display by the terminal. Call answering and remote playback functions are also provided.

Claims

1. A method of integrating voice messages with text messages in an electronic mailing system comprising the steps of:

generating a single directory which contains a plurality of E-mail addresses, and extension numbers;

receiving a forwarded incoming telephone call;

determining a called party'"'"'s extension number;

recording a voice message from said incoming telephone call as a digital voice file;

attaching said voice file to an E-mail message as part of an E-mail system according to an application program interface of an E-mail system;

determining an E-mail mailbox address from said directory based on said extension number;

sending said E-mail message with its voice file in association with its mailbox address; and

playing back said voice messages over a telephone.