Interactive roamer contact system for cellular mobile radiotelephone network for automatically initiating a communication with an autonomously registering cellular mobile radiotelephone

• US 5,588,042 A
• Filed: 06/06/1995
• Issued: 12/24/1996
• Est. Priority Date: 01/28/1991
• Status: Expired due to Term

• Current Assignee: Bellsouth Intellectual Property Corporation (AT&T, Inc.)
• Original Assignee: BellSouth Corporation (AT&T, Inc.)
• Inventors: Comer, Edward I.
• Primary Examiner(s): CUMMING, WILLIAM D
• Application Number:
  US08/468,794
• Time in Patent Office: 567 Days
• Field of Search: 379/59, 379/91, 379/58, 379/89, 379/57, 379/60, 358/84
• US Class Current: 455/413
• CPC Class Codes: H04L 63/104 Grouping of entities
• CPC Class Codes: H04W 12/08 Access security
• CPC Class Codes: H04W 12/71 Hardware identity

Abstract

An automated interactive customer class identification and contacting system for use in or for a cellular mobile radiotelephone (CMR) system. A mobile radiotelephone provides identification information as it originates a call or registers into the CMR system by powering up or initially entering the area of coverage of a cell. This identification information is monitored by a detection module, and predetermined identifying characteristics derived from the identification information identify the registering mobile radiotelephone as a member of a predetermined class, such as roamers. An interactive module places a telephone call to the registering mobile radiotelephone and provides synthesized voice message information targeted to the specific class of radiotelephones, for example, roamers. The interactive module is further responsive to DTMF inputs from the user of the telephone, for example to select services offered by the cellular system operator, block further solicitations, provide information requested by the cellular system operator, and the like. A database module stores information associated with the mobile telephone such as acceptance or rejection of services, last time of detection or solicitation, and the like.

Claims

1. In or for a cellular mobile radiotelephone (CMR) system, an automated customer class identification and contacting system, comprising:

means for monitoring identification information provided by an autonomously registering mobile radiotelephone as it autonomously registers into said CMR system by powering up or entering an area of coverage of a cell of said CMR system;

means responsive to said identification information for detecting predetermined identifying characteristics of said autonomously registering mobile radiotelephone; and

communicating means responsive to detection of a selected predetermined identifying characteristic of said autonomously registering mobile radiotelephone for initiating a voice channel communication with a selected autonomously registering mobile radiotelephone having said selected predetermined identifying characteristic.

2. The system of claim 1, further comprising interactive means for delivering an audio message to said autonomously registering mobile radiotelephone via said voice channel communication and for receiving responses to a message delivered to said autonomously registering mobile radiotelephone.

3. The system of claim 2, wherein said interactive means comprises means for delivering a voice message to said autonomously registering mobile radiotelephone and

means for receiving responses via dual-tone multifrequency tones provided by a user of said autonomously registering mobile radiotelephone.

4. The system of claim 1, wherein said communicating means provides a class targeted communication directed to members of a predetermined class of mobile radiotelephones, and wherein said communicating means comprises means for placing a telephone call to said autonomously registering mobile radiotelephone, and means for delivering said class targeted communication if the call to said autonomously registering mobile radiotelephone is answered.

5. The system of claim 4, wherein said means for providing a class targeted communication comprises voice message means for generating a voice message.

6. The system of claim 5, wherein said voice message means comprises:

(1) a preprogrammed voice message script corresponding to a predetermined message, (2) means responsive to said preprogrammed voice message script for generating a synthesized voice, and (3) means for delivering said synthesized voice to said autonomously registering mobile radiotelephone.

7. The system of claim 5, wherein said predetermined identifying characteristic corresponds to a roamer unit, and wherein said class targeted communication comprises a service related to roamers in said CMR system.

8. The system of claim 5, wherein said predetermined identifying characteristic corresponds to a local or home unit of said CMR system, and wherein said class targeted communication comprises a service related to owners of local or home units of said CMR system.

9. The system of claim 5, wherein said predetermined identifying characteristic corresponds to at least a portion of the mobile telephone number associated with the mobile radiotelephone.

10. The system of claim 9, wherein said portion of said mobile telephone number is employed to determine whether said autonomously registering mobile radiotelephone is in a predetermined geographic class of customers of said CMR system, and wherein said class targeted communication comprises information related to a service offered to said predetermined geographic class of customers of said CMR system.

11. The system of claim 5, wherein said predetermined identifying characteristic corresponds to a station class mark (SCM) identifier associated with said mobile radiotelephone.

12. The system of claim 11, wherein said SCM is employed to determine whether said autonomously registering mobile radiotelephone is of a particular type of mobile radiotelephone, and wherein said class targeted communication comprises information related to a service provided by the operator of the CMR system to owners of said particular type of mobile radiotelephone.

13. The system of claim 5, wherein said predetermined identifying characteristic corresponds to at least a portion of the electronic serial number (ESN) associated with said mobile radiotelephone.

14. The system of claim 13, wherein said ESN is employed to determine whether said autonomously registering mobile radiotelephone is of a type made by a particular manufacturer, and wherein said class targeted communication comprises a service related to owners of mobile radiotelephones made by said particular manufacturer.

15. The system of claim 5, wherein said predetermined identifying characteristic identifies said autonomously registering mobile radiotelephone as a unit which has been sold preconfigured to the system identification of the operator of the CMR system, wherein said voice message relates to the provision of services offered by the operator of said CMR system to a newly subscribing customer.

16. The system of claim 15, wherein the service offered by the CMR system operator is to automatically contact customer service of the operator of the CMR system, utilize the identification information associated with said autonomously registering mobile radiotelephone, solicit billing identity and address information from the user, and initiate regular cellular service for the user based on such identification information and billing identity and address information, for automatic customer subscription.

17. The system of claim 1, wherein said means for monitoring identification information comprises:

means connected to receive registration signals communicated to a mobile telephone switching office from a cell site; and

means for determining whether a received registration signal corresponds to a home unit or a roamer unit.

18. The system of claim 17, wherein said means for detecting predetermined identifying characteristics comprises:

means responsive to said determining means and said received registration signals for providing, as said predetermined identifying characteristics, identification information only for a preselected category of said autonomously registering mobile radiotelephones.

19. The system of claim 1, further comprising means for storing status information associated with said communicating means.

20. The system of claim 19, wherein said status information storing means comprises a computer database.

21. The system of claim 19, wherein said status information comprises information comprises data selected from group consisting of:

(1) data indicating that said autonomously registering mobile radiotelephone has never been solicited,

(2) data indicating that said autonomously registering mobile radiotelephone has not been detected within a predetermined time period,

(3) data indicating that said autonomously registering mobile radiotelephone has not been solicited within a predetermined time period,

(4) data indicating that said autonomously registering mobile radiotelephone has communicated a command to block solicitations; and

(5) data indicating that said autonomously registering mobile radiotelephone has communicated a command to select a service offered by the operator of said CMR system.

22. The system of claim 19, further comprising means for detecting responses of said communicating means from communications with said autonomously registering mobile radiotelephone, and wherein said status information storing means stores said detected responses as said status information.

23. The system of claim 22, wherein said detected responses of said communicating means includes data indicative of a successful or unsuccessful communication with said autonomously registering mobile radiotelephone, and further comprising means responsive to said detected responses stored in said status data storing means for causing said communicating means to reattempt to communicate with said autonomously registering mobile radiotelephone in the event of an unsuccessful communication.

24. The system of claim 22, wherein said detected responses of said communicating means include data indicative of a reply of a user of said autonomously registering mobile radiotelephone to a communication provided by said communicating means, and wherein said status data storing means provides said detected responses as an output.

25. The system of claim 1, wherein said communicating means comprises:

solicitation means for placing a telephone call to the telephone number of said autonomously registering mobile radiotelephone;

means responsive to a successful connection by said solicitation means of said autonomously registering mobile radiotelephone for delivering a predetermined message via a voice channel.

26. The system of claim 1, wherein said communicating means comprises:

solicitation means for placing a telephone call to said selected autonomously registering mobile radiotelephone;

call completion means for determining whether the telephone call placed by said solicitation means was completed and for setting a solicit fail flag in response to an incompleted telephone call, said solicit fail flag being associated with the telephone number of said selected autonomously registering mobile radiotelephone;

means responsive to said solicit fail flags for scheduling a predetermined number of subsequent attempts for said solicitation means to place telephone call to said selected autonomously registering mobile radiotelephone;

means responsive to a successful connection by said solicitation means of said selected autonomously registering mobile radiotelephone for delivering a predetermined voice message via a voice channel.

27. The system of claim 26, wherein said communicating means further comprises dual-tone multifrequency (DTMF) means responsive to DTMF signals provided by a user at said autonomously registering mobile radiotelephone for receiving input from said user in response to said predetermined voice message, and means for providing an output data item corresponding to the input received from the user.

28. The system of claim 26, wherein said autonomously registering mobile radiotelephone is a roamer, said predetermined voice message comprises a message related to the provision of optional roaming services provided by the operator of said CMR system to roamers, and said output data item relates to the selection or rejection of said roaming services by the user of said autonomously registering mobile radiotelephone.

29. The system of claim 26, wherein said autonomously registering mobile radiotelephone is a home or local unit, said predetermined voice message comprises a message related to provision of services for local customers in said CMR system, and said output data item relates to the selection or rejection of said services by the user of said autonomously registering mobile radiotelephone.

30. The system of claim 26 wherein said autonomously registering mobile radiotelephone has a mobile telephone number indicative of a predetermined geographic area, said predetermined voice message comprises a message related to an offering of goods or services provided by an operator of said CMR system to customers within said predetermined geographic area, and said output data item relates to selection or rejection of said goods or services by the user of said autonomously registering mobile radiotelephone.

31. The system of claim 26, wherein said predetermined voice message comprises a message related to a telephone survey conducted by an operator of said CMR system, and said output data item relates to the response to the telephone survey by the user of said autonomously registering mobile radiotelephone.

81. The system of claim 1, further comprising message means for delivering a message to said autonomously registering mobile radiotelephone.

82. The system of claim 81, wherein said message means comprises means for delivering a voice message to said autonomously registering mobile radiotelephone.

83. The system of claim 1, further comprising response means for receiving responses from said autonomously registering mobile radiotelephone.

84. The system of claim 83 wherein said response means comprises means for receiving responses via DTMF tones provided by a user of said autonomously registering mobile radiotelephone.

85. The system of claim 1, wherein said means for monitoring identification information comprises means for receiving signaling data contained in a cell to MTSO data link.

86. The system of claim 1 wherein said predetermined identifying characteristic identifies said autonomously registering mobile radiotelephone as a home unit, and wherein said communicating means is operative to provide a voice message on said voice channel relating to the provision of a service offered by an operator of said CMR system to a home unit.

87. The system of claim 1, wherein said predetermined identifying characteristic identifies said autonomously registering mobile radiotelephone as a roamer, and wherein said communicating means is operative to provide a voice message on said voice channel relating to the provision of a service offered by an operator of said CMR system to a roamer.

32. In or for a cellular mobile radiotelephone (CMR) system, a method for automatically identifying customers by class identification and contacting predetermined classes of customers, comprising the steps of:

monitoring identification information provided by an autonomously registering mobile radiotelephone as it registers into said CMR system by powering up or entering the area of coverage of a cell of said CMR system;

detecting predetermined identifying characteristics of said autonomously registering mobile radiotelephone from the identification information; and

initiating a voice channel communication with a selected autonomously registering mobile radiotelephone having a selected predetermined identifying characteristic.

33. The method of claim 32, further comprising the steps of delivering a message to said autonomously registering mobile radiotelephone and receiving responses to a message delivered to said autonomously registering mobile radiotelephone.

34. The method of claim 32, wherein the step of delivering a message to said autonomously registering mobile radiotelephone comprises delivering a voice message to said autonomously registering mobile radiotelephone and receiving responses via dual-tone multifrequency tones provided by a user of said autonomously registering mobile radiotelephone.

35. The method of claim 32, further comprising the steps of providing a class targeted communication directed to members of a predetermined class of mobile radiotelephones, and wherein the step of communicating with said autonomously registering mobile radiotelephone comprises the steps of:

(1) placing a telephone call to said autonomously registering mobile radiotelephone, and (2) delivering the class targeted communication if the call to said autonomously registering mobile radiotelephone is answered.

36. The method of claim 35, wherein the step of providing a class targeted communication comprises generating a voice message.

37. The method of claim 36, wherein the step of generating a voice message comprises the steps of:

(1) providing a preprogrammed voice message script corresponding to a predetermined message, (2) generating a synthesized voice corresponding to the preprogrammed voice message script, and (3) delivering the synthesized voice to said autonomously registering mobile radiotelephone.

38. The method of claim 37, wherein said predetermined identifying characteristic corresponds to a roamer unit, and wherein said class targeted communication comprises a service related to roamers in the CMR system.

39. The method of claim 37, wherein said predetermined identifying characteristic corresponds to a local or home unit of said CMR system, and wherein said class targeted communication comprises a service related to owners of local or home units of said CMR system.

40. The method of claim 37, wherein the predetermined identifying characteristic corresponds to at least a portion of the mobile telephone number associated with the mobile radiotelephone.

41. The method of claim 40, wherein the portion of said mobile telephone number is employed to determine whether said autonomously registering mobile radiotelephone is in a predetermined geographic class of customers of the CMR system, and wherein the class targeted communication comprises information related to a service offered to the predetermined geographic class of customers of said CMR system.

42. The method of claim 37, wherein the predetermined identifying characteristic corresponds to a station class mark (SCM) identifier associated with the mobile radiotelephone.

43. The method of claim 42, wherein the SCM is employed to determine whether said autonomously registering mobile radiotelephone is of a particular type of mobile radiotelephone, and wherein the class targeted communication comprises information related to a service offered by the operator of the CMR to owners of the particular type of mobile radiotelephone.

44. The method of claim 37, wherein the predetermined identifying characteristic corresponds to at least a portion of the electronic serial number (ESN) associated with said autonomously registering mobile radiotelephone.

45. The method of claim 44, wherein the ESN is employed to determine whether said autonomously registering mobile radiotelephone is of a type made by a particular manufacturer, and wherein the class targeted communication comprises information related to owners of mobile radiotelephones made by the particular manufacturer.

46. The method of claim 37, wherein the predetermined identifying characteristic identifies said autonomously registering mobile radiotelephone as a unit which has been sold preconfigured to the system identification of the operator of the CMR system, wherein the voice message relates to the provision of services offered by the operator of said CMR system to a newly subscribing customer.

47. The method of claim 46, further comprising the steps of automatically contacting customer service of the operator of the CMR system, providing the identification information associated with said autonomously registering mobile radiotelephone to customer service, interactively soliciting billing identity and address information from the user of said autonomously registering mobile radiotelephone, and initiating regular cellular service for the user based on such identification information and billing identity and address information, for automatic customer subscription.

48. The method of claim 32, wherein the step of monitoring identification information comprises:

receiving registration signals communicated to a mobile telephone switching office from a cell site; and

determining whether the received registration signals correspond to a home unit or a roamer unit.

49. The method of claim 48, wherein the step of detecting predetermined identifying characteristics comprises the step of providing, as the predetermined identifying characteristics, identification information only for a preselected category of autonomously registering mobile radiotelephones.

50. The method of claim 32, further comprising the step of storing status information associated with said autonomously registering mobile radiotelephone.

51. The method of claim 50, wherein the status information is stored in a computer database.

52. The method of claim 50, wherein the status information comprises data selected from group consisting of:

(1) data indicating that said autonomously registering mobile radiotelephone has never been solicited,

(2) data indicating that said autonomously registering mobile radiotelephone has not been detected within a predetermined time period,

(3) data indicating that said autonomously registering mobile radiotelephone has not been solicited within a predetermined time period,

(4) data indicating that said autonomously registering mobile radiotelephone has communicated a command to block solicitations; and

(5) data indicating that said autonomously registering mobile radiotelephone has communicated a command to select a service offered by the operator of the CMR system.

53. The method of claim 51, further comprising the step of detecting responses from said autonomously registering mobile radiotelephone, and storing the detected responses as status information in said computer database.

54. The method of claim 53, wherein the detected responses includes data indicative of a successful or unsuccessful communication with said autonomously registering mobile radiotelephone, and further comprising the step of reattempting to communicate with said autonomously registering mobile radiotelephone in the event of an unsuccessful communication.

55. The method of claim 53, wherein the detected responses include data indicative of a reply of a user of said autonomously registering mobile radiotelephone to a communication, and further comprising the step of providing the detected responses as an output.

56. The method of claim 32, wherein the step of communicating with said autonomously registering mobile radiotelephone comprises the steps of:

placing a telephone call to the telephone number of said autonomously registering mobile radiotelephone;

responsive to a successful connection with said autonomously registering mobile radiotelephone, delivering a predetermined message via a voice channel.

57. The method of claim 32, wherein the step of communicating with said selected autonomously registering mobile radiotelephone comprises the steps of:

placing a telephone call to said selected autonomously registering mobile radiotelephone;

determining whether the telephone call was completed and setting a solicit fail flag in response to an incompleted telephone call, the solicit fail flag being associated with the mobile telephone number of said selected autonomously registering mobile radiotelephone;

responsive to said solicit fail flag, scheduling a predetermined number of subsequent attempts to place a telephone call to said selected autonomously registering mobile radiotelephone; and

responsive to a successful connection, delivering a predetermined voice message via a voice channel.

58. The method of claim 57, further comprising the steps of receiving dual-tone multifrequency signals provided by a user at said autonomously registering mobile radiotelephone as input from the user in response to the predetermined voice message, and providing an output data item corresponding to the input received from the user.

59. The method of claim 57, wherein said autonomously registering mobile radiotelephone is a roamer, the predetermined voice message comprises a message related to the provision of roaming services provided by the operator of the CMR system to roamers, and said output data item relates to the selection or rejection of roaming services by the user of said autonomously registering mobile radiotelephone.

60. The method of claim 57, wherein said autonomously registering mobile radiotelephone is a home or local unit, the predetermined voice message comprises a message related to provision of services for local customers, and the output data item relates to the selection or rejection of said services by the user of said autonomously registering mobile radiotelephone.

61. The method of claim 57, wherein said autonomously registering mobile radiotelephone has a mobile telephone number indicative of a predetermined geographic area, the predetermined voice message comprises a message related to an offering of goods or services provided to customers within the predetermined geographic area, and the output data item relates to the selection or rejection of goods or services by the user of said autonomously registering mobile radiotelephone.

62. The method of claim 57, wherein the predetermined voice message comprises a message related to a telephone survey conducted by an operator of the CMR system, and the output data item relates to the response of the user of said autonomously registering mobile radiotelephone to the telephone survey.

63. In or for a cellular mobile radiotelephone (CMR), an automated customer class identification and contacting system, comprising:

means for monitoring identification information provided by an autonomously registering mobile radiotelephone as it registers into said CMR system by powering up or entering an area of coverage of a cell of said CMR system;

detection means connected to said monitoring means for providing a mobile telephone number, electronic serial number, and station class mark information of said autonomously registering mobile radiotelephone as a serial data stream;

database means responsive to said serial data stream determining whether said autonomously registering mobile radiotelephone is within a predetermined class of mobile radiotelephones and for providing a solicitation request targeted to said predetermined class of mobile radiotelephones;

solicitation means responsive to said solicitation request for soliciting said autonomously registering mobile radiotelephone by placing a call to said mobile telephone number of said autonomously registering mobile radiotelephone; and

response detection means for determining a response of said autonomously registering mobile radiotelephone to the call placed by said solicitation means and for providing response information output.

64. The system of claim 63, wherein said database means is operative for searching on the mobile telephone number of each said autonomously registering mobile radiotelephone and determining whether said autonomously registering mobile radiotelephone has never been solicited or has been neither detected nor solicited within a predetermined time period.

65. The system of claim 63, further comprising message delivering means for delivering a message to said autonomously registering mobile radiotelephone in response to a successful connection to said autonomously registering mobile radiotelephone by said solicitation means.

66. The system of claim 65, wherein said message delivering means comprises a voice message generator.

67. The system of claim 66, wherein said voice message generator comprises:

(1) a preprogrammed voice message script corresponding to a predetermined message, (2) means responsive to said preprogrammed voice message script for generating a synthesized voice, and (3) means for delivering said synthesized voice to said autonomously registering mobile radiotelephone.

68. The system of claim 63, wherein said response detection means comprises means for detecting whether said call placed by said solicitation means was completed or not, and further comprising means for providing a solicit fail flag to said database means in response to detection of an incomplete call.

69. The system of claim 63, wherein said response detection means comprises means for detecting a reply of a user of said autonomously registering mobile radiotelephone to a call initiated by said solicitation means, and wherein said database means stores said user reply.

70. The system of claim 69, wherein said reply detecting means comprises a dual-tone multifrequency detection circuit.

71. The system of claim 63, wherein said autonomously registering mobile radiotelephone is a roamer, said solicitation means provides a message related to the provision of roaming services provided by the operator of said CMR system to roamers, and said database means stores data related to the selection or rejection of roaming services by the user of said autonomously registering mobile radiotelephone.

72. In or for a cellular mobile radiotelephone (CMR), an automated detecting and contacting system, comprising:

means for monitoring identification information provided by an autonomously registering mobile radiotelephone as it registers into said CMR system by powering up or entering an area of coverage of a cell of said CMR system;

detection means connected to said monitoring means for providing a mobile telephone number, electronic serial number, and station class mark information of said autonomously registering mobile radiotelephone as a serial data stream;

database means responsive to said serial data stream determining whether said autonomously registering mobile radiotelephone is a roamer and for providing a solicitation request targeted to said roamer;

solicitation means responsive to said solicitation request for soliciting said autonomously registering mobile radiotelephone by placing a call to said mobile telephone number of said roamer; and

response detection means for determining a response of said roamer to the call placed by said solicitation means and for providing a response information output.

73. The system of claim 72, wherein said database means is operative for searching on the mobile telephone number of said roamer and determining whether said roamer has never been solicited or has been neither detected nor solicited within a predetermined time period.

74. The system of claim 73, further comprising message delivering means for delivering a message to said roamer in response to a successful connection to said autonomously registering mobile radiotelephone by said solicitation means.

75. The system of claim 74, wherein said message delivering means comprises a voice message generator.

76. The system of claim 75, wherein said voice message generator comprises:

(1) a preprogrammed voice message script corresponding to a predetermined message, (2) means responsive to said preprogrammed voice message script for generating a synthesized voice, and (3) means for delivering said synthesized voice to said autonomously registering mobile radiotelephone.

77. The system of claim 72, wherein said response detection means comprises means for detecting whether said call placed by said solicitation means was completed or not, and further comprising means for providing a solicit fail flag to said database means in response to detection of an incomplete call.

78. The system of claim 72, wherein said response detection means comprises means for detecting a reply by the roamer to a call initiated by said solicitation means, and wherein said database means stores said user reply.

79. The system of claim 78, wherein said reply detecting means comprises a dual-tone multifrequency detection circuit.

80. The system of claim 72, wherein said solicitation means provides a message related to the provision of roaming services provided by the operator of said CMR system to roamers, and said database means stores data related to the selection or rejection of roaming services by the roamer.

88. In or for a cellular mobile radiotelephone (CMR) system, an automated customer class identification and contacting system, comprising:

means for monitoring identification information provided by an autonomously registering mobile radiotelephone as it registers into said CMR system by powering up or entering the area of coverage of a cell of said CMR system;

means responsive to said identification information for detecting predetermined identifying characteristics of autonomously registering mobile radiotelephones and for identifying a selected mobile radiotelephone having a selected predetermined identifying characteristic;

interactive voice message delivery and response receiving means; and

means responsive to detection of a selected predetermined identifying characteristic of said autonomously registering mobile radiotelephone for connecting said interactive voice message delivery and response receiving means for interactive communications with a selected autonomously registering mobile radiotelephone having said selected predetermined identifying characteristic.

89. The system of claim 88, wherein said interactive voice message delivery and response receiving means is operative for delivering an audio message to said selected autonomously registering mobile radiotelephone via a voice channel communication and for receiving responses to a message delivered to said autonomously registering mobile radiotelephone.

90. The system of claim 89, wherein said interactive voice message delivery and response receiving means comprises means for delivering a voice message to said selected autonomously registering mobile radiotelephone and means for receiving responses via dual-tone multifrequency tones provided by a user of said selected autonomously registering mobile radiotelephone.

91. The system of claim 90, wherein said interactive voice message delivery and response receiving means provides a class targeted communication directed to members of a predetermined class of mobile radiotelephones, and comprises means for placing a telephone call to said selected autonomously registering mobile radiotelephone, and means for delivering said class targeted communication if the call to said autonomously registering mobile radiotelephone is answered.

92. The system of claim 91, wherein said interactive voice message delivery and response receiving means comprises means for generating a voice message.

93. The system of claim 92, wherein said voice message means comprises:

(1) a preprogrammed voice message script corresponding to a predetermined message, (2) means responsive to said preprogrammed voice message script for generating a synthesized voice, and (3) means for delivering said synthesized voice to said selected autonomously registering mobile radiotelephone.

94. The system of claim 91, wherein said predetermined identifying characteristic corresponds to a roamer unit, and wherein said class targeted communication comprises a service related to roamers in said CMR system.

95. The system of claim 91, wherein said predetermined identifying characteristic corresponds to a local or home unit of said CMR system, and wherein said class targeted communication comprises a service related to owners of local or home units of said CMR system.

96. The system of claim 91, wherein said predetermined identifying characteristic corresponds to at least a portion of the mobile telephone number associated with a mobile radiotelephone.

97. The system of claim 96, wherein said portion of said mobile telephone number is employed to determine whether said autonomously registering mobile radiotelephone is in a predetermined geographic class of customers of said CMR system, and wherein said class targeted communication comprises information related to a service offered to said predetermined geographic class of customers of said CMR system.

98. The system of claim 91, wherein said predetermined identifying characteristic corresponds to a station class mark (SCM) identifier associated with said mobile radiotelephone.

99. The system of claim 98, wherein said SCM is employed to determine whether said autonomously registering mobile radiotelephone is of a particular type of mobile radiotelephone, and wherein said class targeted communication comprises information related to a service provided by an operator of a CMR system to owners of said particular type of mobile radiotelephone.

100. The system of claim 91, wherein said predetermined identifying characteristic corresponds to at least a portion of the electronic serial number (ESN) associated with said mobile radiotelephone.

101. The system of claim 100, wherein said ESN is employed to determine whether said autonomously registering mobile radiotelephone is of a type made by a particular manufacturer, and wherein said class targeted communication comprises a service related to owners of mobile radiotelephones made by said particular manufacturer.

102. The system of claim 91, wherein said predetermined identifying characteristic identifies said autonomously registering mobile radiotelephone as a unit which has been sold preconfigured to the particular system identification of a operator of the CMR system, wherein said voice message relates to the provision of a service offered by said operator of said CMR system to a newly subscribing customer.

103. The system of claim 102, wherein said service offered by the CMR system operator is to automatically contact customer service of said operator of said CMR system, utilize the identification information associated with said selected autonomously registering mobile radiotelephone, solicit billing identity and address information from the user of said selected autonomously registering mobile radiotelephone, and initiate regular cellular service for said user based on such identification information and billing identity and address information, for automatic customer subscription.

104. The system of claim 88, wherein said predetermined identifying characteristic identifies said autonomously registering mobile radiotelephone as a home unit, and wherein said interactive voice message delivery and response receiving means is operative to provide a voice message relating to the provision of a service offered by an operator of said CMR system to a home unit.

105. The system of claim 88, wherein said predetermined identifying characteristic identifies said autonomously registering mobile radiotelephone as a roamer, and wherein said interactive voice message delivery and response receiving means is operative to provide a voice message relating to the provision of a service offered by an operator of said CMR system to a roamer.

106. The system of claim 88, wherein said means for monitoring identification information comprises:

means connected to receive registration signals communicated to a mobile telephone switching office from a cell site; and

means for determining whether a received registration signal corresponds to a home unit or a roamer unit.

107. The system of claim 106, wherein said means for detecting predetermined identifying characteristics comprises:

means responsive to said determining means and said received registration signals for providing, as said predetermined identifying characteristic, identification information only for a preselected category of said autonomously registering mobile radiotelephones.

108. The system of claim 88, further comprising means for storing status information associated with said interactive voice message delivery and response receiving means.

109. The system of claim 108, wherein said status information storing means comprises a computer database.

110. The system of claim 108, wherein said status information comprises information comprises data selected from group consisting of:

(1) data indicating that said selected autonomously registering mobile radiotelephone has never been solicited,

(2) data indicating that said selected autonomously registering mobile radiotelephone has not been detected within a predetermined time period,

(3) data indicating that said selected autonomously registering mobile radiotelephone has not been solicited within a predetermined time period,

(4) data indicating that said selected autonomously registering mobile radiotelephone has communicated a command to block solicitations; and

(5) data indicating that said selected autonomously registering mobile radiotelephone has communicated a command to select a service offered by an operator of said CMR system.

111. The system of claim 108, wherein said status information storing means stores responses received from said selected autonomously registering mobile radiotelephone as said status information.

112. The system of claim 111, wherein said responses received from said selected autonomously registering mobile radiotelephone includes data indicative of a successful or unsuccessful communication with said selected autonomously registering mobile radiotelephone, and further comprising means responsive to data stored in said status data storing means for causing said interactive means to reattempt to communicate with said selected autonomously registering mobile radiotelephone in the event of an unsuccessful communication.

113. The system of claim 111, wherein said responses received from said selected autonomously registering mobile radiotelephone include data indicative of a reply of a user of said selected autonomously registering mobile radiotelephone to a communication provided by said interactive means.

114. The system of claim 88, wherein said interactive means comprises:

solicitation means for placing a telephone call to the telephone number of said selected autonomously registering mobile radiotelephone;

means responsive to a successful connection by said solicitation means of said selected autonomously registering mobile radiotelephone for delivering a predetermined voice message via a voice channel.

115. The system of claim 88, wherein said interactive means comprises:

solicitation means for placing a telephone call to said selected autonomously registering mobile radiotelephone;

call completion means for determining whether the telephone call placed by said solicitation means was completed and for setting a solicit fail flag in response to an incompleted telephone call, said solicit fail flag being associated with said selected autonomously registering mobile radiotelephone;

means responsive to said solicit fail flag for scheduling a predetermined number of subsequent attempts for said solicitation means to place telephone call to selected autonomously registering mobile radiotelephone having said solicit fail flag;

means responsive to a successful connection by said solicitation means of said selected autonomously registering mobile radiotelephone for delivering a predetermined voice message via a voice channel.

116. The system of claim 115, wherein said interactive means further comprises dual-tone multifrequency (DTMF) means responsive to DTMF signals provided by a user at said selected autonomously registering mobile radiotelephone for receiving input from said user in response to said predetermined voice message, and means for providing an output data item corresponding to the input received from said user.

117. The system of claim 115, wherein said selected autonomously registering mobile radiotelephone is a roamer, said predetermined voice message comprises a message related to provision of optional roaming services provided by an operator of said CMR system to roamers, and said output data item relates to selection or rejection of said roaming services by said user of said selected autonomously registering mobile radiotelephone.

118. The system of claim 115, wherein said selected autonomously registering mobile radiotelephone is a home or local unit, said predetermined voice message comprises a message related to provision of a service for local customers in said CMR system, and said output data item relates to selection or rejection of said service by said user of said selected autonomously registering mobile radiotelephone.

119. The system of claim 115, wherein said selected autonomously registering mobile radiotelephone has a mobile telephone number indicative of a predetermined geographic area, said predetermined voice message comprises a message related to an offering of goods or services provided by an operator of said CMR system to customers within said predetermined geographic area, and said output data item relates to selection or rejection of said goods or services by said user of said autonomously registering mobile radiotelephone.

120. The system of claim 115, wherein said predetermined voice message comprises a message related to a telephone survey conducted by an operator of said CMR system, and said output data item relates to a response to said telephone survey by said user of said selected autonomously registering mobile radiotelephone.