Network fault analysis system

• US 5,636,344 A
• Filed: 08/22/1991
• Issued: 06/03/1997
• Est. Priority Date: 08/31/1990
• Status: Expired due to Term

• Current Assignee: QNAP Systems Incorporated
• Original Assignee: Hewlett-Packard Company (HP Inc.)
• Inventors: Lewis, Simon C. R.
• Primary Examiner(s): Ramirez, Ellis B.
• Application Number:
  US07/748,529
• Time in Patent Office: 2,112 Days
• Field of Search: 371/15.1, 371/20.1, 371/29.1, 371/68.2, 395/53, 395/51, 395/908, 395/909, 395/917, 395/185.01, 395/200.02, 395/200.11, 364/514, 364/578, 364/579, 364/580, 370/17, 375/10
• US Class Current: 709/224
• CPC Class Codes: G06F 11/2257 using expert systems
• CPC Class Codes: H04L 43/00 Arrangements for monitoring or testing data switching networks

Abstract

Apparatus for monitoring and analyzing the behavior of a message network. Such an apparatus in accordance with the invention comprises a plurality of expert systems (Consultants), each of which is concerned with a different one of the several operations normally involved in the analysis of any given network problem, and communication device. The communication device is preferably in the form of an electronic blackboard by means of which deductions can be passed between the Consultants under control of the user. The user may also add information to the electronic blackboard. In a preferred embodiment, the Consultants include a Fault Recognizer Consultant fed with raw data from the message network and which generates Problem suggestions therefrom; a Usage Advisor Consultant which suggests where to test and what to test for; an Operations Assistant Consultant which suggests how to make the tests; a Expert Commentator Consultant which analyzes the results of the tests to produce Symptoms; and a Diagnostician which generates possible and plausible diagnoses of the observed fault conditions, together with explanations. In practice, there is likely to be a roughly cyclic sequence of activation among the Usage Advisor, the Operations Assistant, and the Expert Commentator, with the Diagnostician performing a kind of supervisory or higher level role.

Claims

1. An apparatus for analyzing faults on a message network, comprising:

a network interface for coupling the apparatus to the message network;

expert system means for monitoring and interacting with the message network through the network interface for the purpose of analyzing faults on the message network, said expert system means comprising a plurality of individual expert systems and communication means by means of which fault-analysis information is passed between the individual expert systems, each said individual expert system being operative to carry out a respective operation involved in the analysis of any given network fault, with a first group of one or more of said expert systems being involved in the instigation of tests on said message network through said network interface, and a second group of one or more of said individual expert systems being involved in monitoring the message network through said network interface and in analyzing the message network'"'"'s behavior including behavior exhibited in response to said tests, said communication means providing fault-analysis information from said second group back to said first group to enable the latter to instigate tests taking account of the message network'"'"'s behavior; and

a user interface for outputting to a user of the apparatus fault-analysis information provided by the expert system means, said user interface providing user access to at least one said individual expert system in each of said groups in such a manner that each such expert system can be used both in a stand alone, advisory role by the user and for receiving user input which the expert system then utilizes in cooperation with other of said expert systems.

2. Apparatus according to claim 1, wherein said network interface includes test and measurement means for carrying out said tests, said test and measurement means being controllable directly by at least one of said first group and the user so as to carry out tests proposed by said first group.

3. An apparatus according to claim 1, wherein the first group is operative to output test requests over the message network requesting remote resources to carry out said tests.

4. An apparatus according to claim 1, wherein said first group comprises the following expert systems:

a Usage Advisor operative to produce proposals for said tests, including observing particular conditions in the message network; and

an Operations Assistant which generates information regarding the appropriate manner in which to carry out said tests.

5. An apparatus according to claim 4, wherein the user can access the Usage Advisor and the Operations Assistant through said user interface so as to be able to propose tests independently of said Usage Advisor and have said Operations Assistant generate fault-analysis information regarding how to carry out the user-proposed tests and to have the Usage Advisor propose tests and then carry out the tests independently of the Operations Assistant.

6. An apparatus according to claim 1, wherein said second group comprises the following expert systems:

a Fault Recognizer responsive to the message network'"'"'s behavior independent of test stimuli so as to identify network problems therefrom;

an Expert Commentator responsive to the message network'"'"'s behavior resulting from a test so as to identify higher level fault behavior information; and

a Diagnostician which is fed with at least one of said network problems and said higher level behavior information and generates fault hypotheses therefrom.

7. An apparatus according to claim 1, wherein the user interface includes means for enabling the user to monitor the activity of each said individual expert system.

8. An apparatus according to claim 1, wherein the user interface includes means for controlling the fault-analysis information passing between at least some of said individual expert systems and their interactions.

9. An apparatus according to claim 1, wherein said communications means includes an electronic blackboard accessible to all said individual expert systems and operative to provide general inter-communication between said individual expert systems.

10. An apparatus according to claim 9, wherein said electronic blackboard is further accessible to said user interface and said user interface is operative to allow the user to modify, delete and add items to said electronic blackboard for use by said expert systems.

11. An apparatus according to claim 1, further comprising knowledge bases which are shared at least partially by said individual expert systems.

12. An apparatus according to claim 1, further comprising portable housing means for housing said apparatus.

13. An apparatus according to claim 1, wherein said apparatus is physically arranged into at least two parts comprising a portable part couplable to the message network and including said user interface, and a centralized part containing at least some of the individual expert systems, said centralized part being located at at least one fixed location in said message network and communicating with said portable part through said message network.

14. A system for testing a message network, comprising:

processing means located at a fixed location on the message network; and

a portable instrument comprising;

a user interface through which a user of the instrument can initiate network testing and can receive back results of such testing,

a network interface for coupling the instrument to the message network and through which the instrument can exchange messages with said processing means, said network interface including monitoring means for monitoring the behavior of the message network and outputting messages containing monitoring information to said processing means, and test-signal means for generating test signals onto the message network in response to messages received from said processing means,

wherein said processing means comprises analyzing means for analyzing said monitoring information and outputting results of this analysis back to the instrument to perform at least one of initiating further testing by the test-signal means and providing test results to said user through said user interface.