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Method and apparatus for providing implicit computer-implemented assistance

  • US 5,644,735 A
  • Filed: 04/19/1995
  • Issued: 07/01/1997
  • Est. Priority Date: 05/27/1992
  • Status: Expired due to Term
First Claim
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1. A computer system having assistance capabilities, comprising:

  • (a) computation means for performing assistance functions,(b) memory means for maintaining a data base of assistance-pertinent events, said memory means being coupled to said computation means,(c) means for providing a smart field responsive to information of a predefined type.(d) means for noticing assistance-pertinent event occurrences subject to potential assist action performance, the means for noticing assistance-pertinent event occurrences including;

    means for determining whether the information of a predefined type has been entered into the smart field; and

    search means responsive to the entry of the information of a predefined type into the smart field, the search means operable for searching a portion of the data base of assistance-pertinent events associated with the type of information of the smart field to identify and compile a list of any alternatives matching or partially matching the specific information entered in the smart field,(d) means for determining whether implicit assistance responsive to the event is indicated, and(e) means for providing the implicit assistance indicated.

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