Computer-based method and apparatus for controlling, monitoring, recording and reporting telephone access

  • US 5,655,013 A
  • Filed: 08/02/1995
  • Issued: 08/05/1997
  • Est. Priority Date: 04/19/1994
  • Status: Expired due to Term
First Claim
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1. A method of managing telephone activity in an institution, comprising the steps of:

  • (1) identifying an institutional caller who wishes to place an outside call to an outside recipient;

    (2) blocking the institutional caller, and while the institutional caller'"'"'s line remains blocked;

    (a) calling said outside recipient;

    (b) providing the identity of said institutional caller to said outside recipient; and

    (c) receiving a control code from said outside recipient;

    (3) determining, in response to said control code, whether to connect the institutional caller to the outside recipient;

    (4) determining, in response to said control code, whether to prohibit all callers within said institution from calling said outside recipient in the future.

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