Holding party call back subscriber feature
First Claim
1. A method for establishing a call connection between a first terminal connected to a first end office and a second terminal connected to a second end office within a telecommunications network, said method comprising the steps of:
- establishing a first call connection between said first terminal and said second terminal, said first call connection comprising a certain connection between said first end office and said second end office;
recognizing that said second terminal has put said first terminal on call hold;
recognizing that said first terminal has gone onhook in response to said call hold;
recognizing that said first terminal has been taken off of said call hold;
establishing a second certain connection originating from said first end office to said second end office in response to said step of recognizing that said first terminal has been taken off of said call hold;
alerting said first terminal in response to said recognition of said second terminal taking said first terminal off of said call hold; and
connecting said alerted first terminal back to the second certain connection to establish a second call connection between said first terminal and said second terminal.
1 Assignment
0 Petitions
Accused Products
Abstract
A first subscriber activates a hold call back subscriber feature in response to a second subscriber placing the first subscriber on call hold. After the activation, the first subscriber goes onhook. When the second subscriber later wishes to take the first subscriber off of call hold, a first end office serving the first subscriber recognizes the second subscriber'"'"'s action and accordingly alerts the first subscriber back. Upon answering the ring back, a call connection is re-established between the first subscriber and the second subscriber. A connection-less signal is communicated between the first end office and a second end office serving the second subscriber to queue, monitor, and inform the second subscriber'"'"'s action. Upon receiving a connection-less signal from the second office indicating that the second subscriber wishes to take the first subscriber off of call hold, the first end office originates another call setup request towards the second subscriber.
85 Citations
15 Claims
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1. A method for establishing a call connection between a first terminal connected to a first end office and a second terminal connected to a second end office within a telecommunications network, said method comprising the steps of:
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establishing a first call connection between said first terminal and said second terminal, said first call connection comprising a certain connection between said first end office and said second end office; recognizing that said second terminal has put said first terminal on call hold; recognizing that said first terminal has gone onhook in response to said call hold; recognizing that said first terminal has been taken off of said call hold; establishing a second certain connection originating from said first end office to said second end office in response to said step of recognizing that said first terminal has been taken off of said call hold; alerting said first terminal in response to said recognition of said second terminal taking said first terminal off of said call hold; and connecting said alerted first terminal back to the second certain connection to establish a second call connection between said first terminal and said second terminal. - View Dependent Claims (2, 3, 4, 5)
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6. A method for establishing a call connection between a first terminal associated with a first end office and a second terminal associated with a second end office within a telecommunications network, said method comprising the steps of:
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establishing a first call connection between said first terminal and said second terminal; receiving a request to queue an entry representing call-on-hold by said second end office in response to said second terminal placing said first terminal on call hold; disconnecting said first call connection without informing said second terminal in response to a successful queuing of said entry; recognizing by said second end office that said first terminal has been taken off of said call hold; transmitting a signal by said second end office to said first end office informing of said recognition; and establishing a second call connection originating from said first end office to said second end office in response to said signal. - View Dependent Claims (7, 8, 9, 10)
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11. A system for establishing a call connection between a first terminal associated with a first end office and a second terminal associated with a second end office within a telecommunications network, said system comprising:
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means for establishing a first call connection between said first terminal and said second terminal; means for receiving a request to queue an entry representing call-on-hold by said second end office in response to said second terminal placing said first terminal on call hold; means for disconnecting said first call connection without informing said second terminal in response to a successful queuing of said entry; means for recognizing by said second end office that said first terminal has been taken off of said call hold; means for transmitting a signal by said second end office to said first end office informing of said recognition; and means for establishing a second call connection originating from said first end office to said second end office in response to said signal. - View Dependent Claims (12, 13, 14, 15)
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Specification