Message retrieval via alternative access

• US 5,781,614 A
• Filed: 01/19/1996
• Issued: 07/14/1998
• Est. Priority Date: 01/19/1996
• Status: Expired due to Term

• Current Assignee: Avaya Incorporated
• Original Assignee: Lucent Technologies, Inc. (Nokia Corporation)
• Inventors: Brunson, Gordon Richards
• Primary Examiner(s): Zele, Krista
• Assistant Examiner(s): WEAVER, SCOTT LOUIS
• Application Number:
  US08/588,954
• Time in Patent Office: 907 Days
• Field of Search: 379/67, 379/88, 379/89, 379/90.01, 379/93.01, 379/93.08, 379/93.09, 379/93.15, 379/93.24, 379/100.01, 379/100.08, 379/100.13, 379/201, 358/402
• US Class Current: 379/88.14
• CPC Class Codes: H04L 51/063 Content adaptation, e.g. replacement of unsuitable content
• CPC Class Codes: H04L 51/224 providing notification on incoming messages, e.g. pushed notifications of received messages
• CPC Class Codes: H04L 65/1101 Session protocols
• CPC Class Codes: H04L 65/1108 Web based protocols, e.g. webRTC
• CPC Class Codes: H04L 67/568 Storing data temporarily at an intermediate stage, e.g. caching
• CPC Class Codes: H04L 9/40 Network security protocols
• CPC Class Codes: H04M 3/5307 for recording messages comprising any combination of audio and non-audio components

Abstract

A multi-media messaging system (106) provides multi-media message access capability to non-subscriber message recipients (126) who lack multi-media message-reception capability. When a message originator (100) who is a subscriber requests a message to be sent to a recipient'"'"'s address, the messaging system determines whether the recipient is able to receive at this address all of the media in which the message is expressed. If not, the messaging system saves the message for the recipient, assigns an identifier/password to the message, and creates a substitute message containing any components of the original message that are expressed in media which the recipient is able to receive at the address, along with the password and instructions on how to log into the sending messaging system. The messaging system then sends this substitute message to the recipient'"'"'s address. When the recipient follows the instructions and logs into the sending messaging system with the password, the messaging system allows the recipient to access only the original message. Following this access, or if the access is not made within a predetermined time period, the messaging system deletes the original message.

Claims

1. A method of providing access to a message by a recipient of the message, comprising the steps of:

in response to a message sender requesting a messaging system in which a message is stored to send the message to a message recipient, determining whether the message recipient would receive the message at a destination of the recipient;

in response to determining that the message recipient would receive the message at the destination, sending the message from the messaging system to the destination of the recipient;

in response to determining that the message recipient would not receive the message at the destination, sending to the recipient a notification of the message along with an identifier of the message in the messaging system; and

in response to the message recipient accessing the messaging system from an endpoint other than the destination and providing the identifier to the messaging system, providing the message recipient with access in the messaging system to the message that is identified by the identifier.

2. The method of claim 1 wherein:

the step of providing the message recipient with access comprises the step of

in response to the message recipient logging into the messaging system with the identifier, providing the message recipient with access to the message in the messaging system.

3. The method of claim 1 wherein:

the messaging system is a multi-media messaging system;

the message comprises two or more message components each expressed in a different medium; and

the step of determining comprises the step of

determining whether the message recipient would receive all of the message components of the message at the destination.

4. The method of claim 3 wherein:

the step of sending to the recipient a notification comprises the step of

in response to determining that the message recipient would not receive all of the message components of the message at the destination, sending to the destination of the message recipient those message components that the message recipient would receive at the destination along with the identifier.

5. The method of claim 1 wherein:

the step of determining comprises the step of

in response to the message sender requesting the messaging system in which the message is stored to send the message to an address of the message recipient, determining whether the message recipient would receive the message at the address; and

the step of sending a notification comprises the step of

sending the notification of the message to the address.

6. The method of claim 1 wherein:

the messaging system is a multi-media messaging system;

the message comprises two or more message components each expressed in a different medium;

the step of determining comprises the step of

in response to the message sender requesting the messaging system in which the message is stored to send the message to an address of the message recipient, determining whether the message recipient would receive all of the message components of the message at the address; and

the step of sending to the recipient a notification of the message comprises the step of

in response to determining that the message recipient would not receive all of the message components of the message at the address, sending to the address a copy of at least a portion of the message along with the identifier.

7. A method of providing access to a message by a recipient of the message, comprising the steps of:

in response to a message sender requesting a messaging system in which a message is stored to send the message to a message recipient, attempting to determine whether the message recipient is able to receive the message;

in response to succeeding in determining that the message recipient is able to receive the message, sending the message from the messaging system to the recipient;

in response to failing to determine that the message recipient is able to receive the message, sending to the recipient at least a portion of the message along with an identifier of the message in the messaging system; and

in response to the message recipient accessing the messaging system and providing the identifier to the messaging system, providing the message recipient with access in the messaging system to the message that is identified by the identifier.

8. The method of claim 7 wherein:

the step of providing the message recipient with access comprises the step of

in response to the message recipient logging into the messaging system with the identifier, providing the message recipient with access to the entire message in the messaging system.

9. The method of claim 7 wherein:

the messaging system is a multi-media messaging system;

the message comprises two or more message components each expressed in a different medium; and

the step of attempting to determine comprises the step of

attempting to determine whether the message recipient is able to receive all of the message components of the message.

10. The method of claim 9 wherein:

the step of sending to the recipient at least a portion of the message comprises the step of

in response to failing to determine that the message recipient is able to receive all of the message components of the message, sending to the message recipient a copy of the message along with the identifier.

11. The method of claim 7 wherein:

the step of attempting to determine comprises the step of

in response to the message sender requesting the messaging system in which the message is stored to send the message to an address of the message recipient, attempting to determine whether the message recipient is able to receive the message at the address; and

the step of providing comprises the step of

in response to the message recipient accessing the messaging system from an address other than the address, providing the message recipient with the access in the messaging system to the message that is identified by the identifier.

12. The method of claim 7 wherein:

the messaging system is a multi-media messaging system;

the message comprises two or more message components each expressed in a different medium;

the step of attempting to determine comprises the step of

in response to the message sender requesting the messaging system in which the message is stored to send the message to an address of the message recipient, attempting to determine whether the message recipient is able to receive all of the message components of the message at the address; and

the step of sending to the recipient at least a portion of the message comprises the step of

in response to failing to determine that the message recipient is able to receive all of the message components of the message at the address, sending to the address a copy of at least the portion of the message along with the identifier.

13. A method of providing access to a message by a recipient of the message, comprising the steps of:

in response to a message sender requesting a multi-media messaging system, in which is stored a message comprising two or more message components each expressed in a different medium, to send the message to an address of the message recipient, sending to the address a notification of the message comprising at least one of the message components along with an identifier of the message in the multi-media messaging system; and

in response to the message recipient logging into the multi-media messaging system with the sent identifier, providing the message recipient with access in the multi-media messaging system to all of the message components of only the message that is identified by the identifier.

14. The method of claim 13 wherein:

the step of sending comprises the step of

sending to the address a copy of the message along with the identifier.

15. The method of claim 13 wherein:

the step of sending comprises the steps of

in response to the requesting, attempting to determine which media would be received at the address; and

in response to success in determining that not all media in which the message components are expressed would be received at the address, sending to the address a copy of those message components that are expressed in media which would be received at the address along with the identifier.

16. The method of claim 15 wherein:

the step of sending further comprises the step of

in response to a failure to determine which media would be received at the address, sending to the address a copy of the entire message along with the identifier.

17. The method of claim 16 wherein:

the step of sending further comprises the step of

in response to success in determining that all media in which the message components are expressed would be received at the address, sending the message to the address without the identifier.

18. The method of claim 15 wherein:

the step of sending further comprises the step of

in response to success in determining that all media in which the message components are expressed would be received at the address, sending the message to the address.

19. The method of claim 13 wherein:

the step of sending comprises the steps of

in response to the requesting, creating a mailbox for the recipient;

storing the message in the mailbox created for the recipient; and

sending to the address the notification along with instructions for logging into the mailbox created for the recipient.

20. The method of claim 19 further comprising the step of:

in response to the message recipient either not logging into the mailbox created for the recipient within a predetermined period of time or logging into the mailbox created for the recipient and then logging off, deleting the mailbox created for the message recipient from the messaging system.

21. The method of claim 13 wherein:

the step of sending comprises the steps of

in response to the requesting, assigning a password to the message, said message being stored in a mailbox of the sender in the multi-media messaging system; and

sending to the address the notification along with instructions for logging into the mailbox of the sender with the password.

22. The method of claim 13 wherein:

the step of sending comprises the steps of

in response to the requesting, assigning a password to the message in the multi-media messaging system; and

sending to the address the notification along with the password and instructions for logging into the multi-media messaging system with the password.

23. The method of claim 22 wherein:

the step of providing the message recipient with access comprises the step of

in response to the message recipient logging into the messaging system with the password, providing the message recipient with access only to the message in the multi-media messaging system.

24. The method of claim 13 wherein:

the message sender is, and the message recipient is not, a subscriber of the multi-media messaging system; and

the address is an address of another messaging system, of which the message recipient is a subscriber.

25. The method of claim 24 wherein:

the other messaging system is a mono-media messaging system.

26. The method of claim 24 wherein:

the step of sending comprises the steps of

determining which media can be handled by the other messaging system; and

in response to the determining, sending to the address those message components that are expressed in media which can be handled by the other messaging system, along with the identifier.

27. The method of claim 13 further comprising the step of:

in response to the message recipient either not logging into the multi-media messaging system with the identifier within a predetermined period of time, or logging into the multi-media messaging system with the identifier and then logging off of the multi-media messaging system, deleting the message from the multi-media messaging system.

28. A messaging system comprising:

a memory for storing a message;

means responsive to a request from a message sender to send the message to a message recipient, for determining whether the message recipient would receive the message at a destination of the recipient;

means responsive to a determination that the message recipient would receive the message at the destination, for sending the message from the messaging system to the destination of the recipient;

means responsive to a determination that the message recipient would not receive the message at the destination, for sending to the recipient a notification of the message along with an identifier of the message in the messaging system; and

means responsive to the message recipient accessing the messaging system from an endpoint other that the destination and providing the identifier to the messaging system, for providing the message recipient with access to the message that is stored in the memory and identified by the identifier.

29. The messaging system of claim 28 wherein:

the means for providing the message recipient with access respond to the message recipient logging into the messaging system with the identifier, by providing the message recipient with access to the message.

30. The messaging system of claim 28 wherein:

the messaging system is a multi-media messaging system;

the message comprises two or more message components each expressed in a different medium; and

the means for determining comprise

means for determining whether the message recipient would receive all of the message components of the message at the destination.

31. The messaging system of claim 30 wherein:

the means for sending to the recipient a notification comprise

means responsive to a determination that the message recipient would not receive all of the message components of the message at the destination, for sending to the destination of the message recipient those message components that the message recipient would receive at the destination along with the identifier.

32. The messaging system of claim 28 wherein:

the means for determining comprise

means responsive to a request from the message sender to send the message to an address of the message recipient, for determining whether the message recipient would receive the message at the address; and

the means for sending comprise

means for sending the notification of the message to the address.

33. The messaging system of claim 28 wherein:

the messaging system is a multi-media messaging system;

the message comprises two or more message components each expressed in a different medium;

the means for determining comprise

means responsive to a request from the message sender to send the message to an address of the message recipient, for determining whether the message recipient would receive all of the message components of the message at the address; and

the means for sending to the recipient a notification of the message comprise

means responsive to a determination that the message recipient would not receive all of the message components of the message at the address, for sending to the address a copy of at least a portion of the message along with the identifier.

34. A messaging system comprising:

a memory for storing a message;

means responsive to a request from a message sender to send the message to a message recipient, for attempting to determine whether the message recipient is able to receive the message;

means responsive to success in determining that the message recipient is able to receive the message, for sending the message from the messaging system to the recipient;

means responsive to failure to determine that the message recipient is able to receive the message, for sending to the recipient at least a portion of the message along with an identifier of the message in the messaging system; and

means responsive to the message recipient accessing the messaging system and providing the identifier to the messaging system, for providing the message recipient with access to the message that is stored in the memory and identified by the identifier.

35. The messaging system of claim 34 wherein:

the means for providing the message recipient with access respond to the message recipient logging into the messaging system with the identifier, by providing the message recipient with access to the entire message.

36. The messaging system of claim 34 wherein:

the messaging system is a multi-media messaging system;

the message comprises two or more message components each expressed in a different medium; and

the means for attempting to determine comprise

means for attempting to determine whether the message recipient is able to receive all of the message components of the message.

37. The messaging system of claim 36 wherein:

the means for sending to the recipient at least a portion of the message comprise

means responsive to failure to determine that the message recipient is able to receive all of the message components of the message, for sending to the message recipient a copy of the message along with the identifier.

38. The messaging system of claim 34 wherein:

the means for attempting to determine comprise

means responsive to a request from the message sender to send the message to an address of the message recipient, for attempting to determine whether the message recipient is able to receive the message at the address; and

the means for providing comprise

means responsive to the message recipient accessing the messaging system from an address other than the address, for providing the message recipient with the access in the messaging system to the message that is identified by the identifier.

39. The messaging system of claim 34 wherein:

the messaging system is a multi-media messaging system;

the message comprises two or more message components each expressed in a different medium;

the means for attempting to determine comprise

means responsive to a request from the message sender to send the message to an address of the message recipient, for attempting to determine whether the message recipient is able to receive all of the message components of the message at the address; and

the means for sending to the recipient a at least a portion of the message comprise

means responsive to failure to determine that the message recipient is able to receive all of the message components of the message at the address, for sending to the address a copy of at least the portion of the message along with the identifier.

40. A messaging system comprising:

a memory for storing a message comprising two or more message components each expressed in a different medium;

means responsive to a request from a message sender to send the message to an address of a message recipient, for sending instead to the address a notification of the message comprising at least one of the message components along with an identifier of the message in the multi-media messaging system; and

means responsive to the message recipient logging into the multi-media messaging system with the sent identifier, for providing the message recipient with access in the multi-media messaging system to all of the message components of only the stored message that is identified by the identifier.

41. The messaging system of claim 40 wherein:

the sending means comprise

means for sending to the address a copy of the message along with the identifier.

42. The messaging system of claim 40 wherein:

the means for sending comprise

means responsive to the request, for attempting to determine which media would be received at the address; and

means responsive to success in determining that not all media in which the message components are expressed would be received at the address, for sending to the address a copy of those message components that are expressed in media which would be received at the address along with the identifier.

43. The messaging system of claim 42 wherein:

the sending means further comprise

means responsive to a failure to determine which media would be received at the address, for sending to the address a copy of the entire message along with the identifier.

44. The messaging system of claim 43 wherein:

the sending means further comprise

means responsive to success in determining that all media in which the message components are expressed would be received at the address, for sending the message to the address without the identifier.

45. The messaging system of claim 42 wherein:

the means for sending further comprise

means responsive to success in determining that all media in which the message components are expressed would be received at the address, for sending the message to the address.

46. The messaging system of claim 40 wherein:

the means for sending comprise

means responsive to the request, for creating a mailbox for the recipient;

means for storing the message in the mailbox created for the recipient; and

means for sending to the address the notification along with instructions for logging into the mailbox created for the recipient.

47. The messaging system of claim 46 further comprising:

means responsive to the message recipient either not logging into the mailbox created for the recipient within a predetermined period of time or logging into the mailbox created for the recipient and then logging off, for deleting the mailbox created for the message recipient from the messaging system.

48. The messaging system of claim 40 wherein:

the means for sending comprise

means responsive to the request, for assigning a password to the message, said message being stored in a mailbox of the sender in the memory; and

means for sending to the address the notification along with instructions for logging into the mailbox of the sender with the password.

49. The messaging system of claim 40 wherein:

the means for sending comprise

means responsive to the request, for assigning a password to the message in the memory of the multi-media messaging system; and

means for sending to the address the notification along with the password and instructions for logging into the multi-media messaging system with the password.

50. The messaging system of claim 49 wherein:

the means for providing the message recipient with access comprise

means responsive to the message recipient logging into the messaging system with the password, for providing the message recipient with access only to the message in the memory of the multi-media messaging system.

51. The messaging system of claim 40 wherein:

the message sender is, and the message recipient is not, a subscriber of the multi-media messaging system; and

the address is an address of another messaging system, of which the message recipient is a subscriber.

52. The messaging system of claim 51 wherein:

the other messaging system is a mono-media messaging system.

53. The messaging system of claim 51 wherein:

the means for sending comprise

means for determining which media can be handled by the other messaging system; and

means responsive to the determining means, for sending to the address those message components that are expressed in media which can be handled by the other messaging system, along with the identifier.

54. The messaging system of claim 40 further comprising:

means responsive to the message recipient either not logging into the multi-media messaging system with the identifier within a predetermined period of time, or logging into the multi-media messaging system with the identifier and then logging off of the multi-media messaging system, for deleting the message from the multi-media messaging system.