Personal communication device voice mail notification apparatus and method

• US 5,802,466 A
• Filed: 06/28/1996
• Issued: 09/01/1998
• Est. Priority Date: 06/28/1996
• Status: Expired due to Term

• Current Assignee: Verizon Patent and Licensing Incorporated (Verizon Communications Inc.)
• Original Assignee: MCI Communications Corporation (Verizon Communications Inc.)
• Inventors: Gallant, John K., Reynolds, Kevin T.
• Primary Examiner(s): Bost, Dwayne D.
• Assistant Examiner(s): MAUNG, NAY AUNG
• Application Number:
  US08/670,877
• Time in Patent Office: 795 Days
• Field of Search: 455/412, 455/413, 455/414, 455/566, 455/31.2, 455/31.3, 379/67, 379/88, 379/89, 379/68, 379/70, 340/825.44
• US Class Current: 455/413
• CPC Class Codes: H04M 3/533 Voice mail systems
• CPC Class Codes: H04W 4/12 Messaging; Mailboxes; Announcements

Abstract

A communication system includes at least one mobile communication device having a message indicator device, and a voice mail messaging center. The voice mail messaging center includes a voice mailbox associated with the at least one mobile communication device. The voice mail messaging center directs a call to the voice mailbox associated with the at least one mobile communication device for recording a message when the mobile communication device is unable to receive the call. The voice mail messaging center optimizes communication from the messaging center to the mobile communication device by sending a first message indicator to the mobile communication device when a voice mail message is recorded and the voice mailbox previously contained no messages, a second message indicator when the voice mailbox is full, and a third message indicator when the voice mailbox becomes empty. The indicator device of the mobile communication device provides a first indication in response to the first message indicator, a second indication in response to the second message indicator, and a third indication in response to the third message indicator.

Claims

1. A communication system comprising:

at least one mobile communication device having a message indicator device;

a voice mail messaging center, said voice mail messaging center having a voice mailbox associated with said at least one mobile communication device, wherein said voice mailbox has a predetermined capacity to store voice messages, wherein said voice mail messaging center directs a call for said at least one mobile communication device to said voice mailbox associated with said at least one mobile communication device for recording a message when said mobile communication device is unable to receive said call, said voice mail messaging center further having

means for minimizing communication traffic between said communication device and said voice mail messaging center, wherein said minimizing communication traffic means includes

first means for sending a first message indicator to said mobile communication device when a voice mail message is recorded and said voice mailbox contained no messages before said voice mail message was recorded,

second means for sending a second message indicator to said mobile communication device when said voice mailbox contains said predetermined capacity of voice mail messages, and

third means for sending a third message indicator to said mobile communication device when said voice mailbox becomes empty,

wherein said indicator device of said mobile communication device provides a first indication in response to said first message indicator, a second indication in response to said second message indicator, and a third indication in response to said third message indicator.

2. The communication system according to claim 1, wherein said mobile communication device includes a memory for storing said first, second and third message indicators sent by said voice mail messaging center.

3. The communication system according to claim 2, wherein said indicator device is a liquid crystal display.

4. The communication system according to claim 1, wherein said second indication indicates that said voice mailbox is full.

5. The communication system according to claim 4, wherein said predetermined capacity of said voice mailbox to store voice messages is based on a predetermined number of voice messages.

6. The communication system according to claim 5, wherein said voice mail messaging center further comprises a fourth means for sending a fourth message indicator to said mobile communication device when the number of voice mail messages contained in said voice mailbox exceeds a predetermined threshold of voice mail messages contained in said voice mailbox, and said indicator device of said mobile communication device provides a fourth indication in response to said fourth message indicator.

7. The communication system according to claim 6, wherein said mobile communication device includes a memory for storing said first, second, third and fourth message indicators sent by said voice mail messaging center.

8. The communication system according to claim 6, wherein said call contains additional information, and said voice mail messaging center further comprises fifth means for sending a fifth message indicator to said mobile communication device in response to said additional information contained in said call, and said indicator device of said mobile communication device provides a fifth indication in response to said fifth message indicator.

9. The communication system according to claim 8, wherein said mobile communication device includes a memory for storing said first, second, third, fourth and fifth message indicators sent by said voice mail messaging center.

10. The communication system according to claim 8, wherein said additional information contained in said call is message priority information, and said fifth indication provided by said mobile communication device indicates a message priority related to said message priority information.

11. The communication system according to claim 1, wherein said call contains additional information, and said voice mail messaging center further comprises a fourth means for sending a fourth message indicator to said mobile communication device in response to said additional information contained in said call, and said indicator device of said mobile communication device provides a fourth indication in response to said fourth message indicator.

12. The communication system according to claim 11, wherein said mobile communication device includes a memory for storing said first, second, third and fourth message indicators sent by said voice mail messaging center.

13. The communication system according to claim 11, wherein said additional information contained in said call is message priority information, and said fourth indication provided by said mobile communication device indicates a message priority related to said message priority information.

14. The communication system according to claim 1, wherein said mobile communication device is a personal communication device.

15. The communication system according to claim 1, wherein said mobile communication device is a cellular telephone.

16. The communication system according to claim 1, wherein said predetermined capacity of said voice mailbox to store voice messages is based a predetermined amount of time of voice messages.

17. The communication system according to claim 16, wherein said mobile communication device includes a memory for storing said first, second and third message indicators sent by said voice mail messaging center.

18. The communication system according to claim 17, wherein said voice mail messaging center sends a fourth message indicator to said mobile communication device when an amount of time of voice mail messages contained in said voice mailbox exceeds a predetermined threshold of time of voice mail messages contained in said voice mailbox, and said indicator device of said mobile communication device provides a fourth indication in response to said fourth message indicator.

23. The system of claim 1, wherein said means for minimizing communication traffic includes a normal operation mode and an optimal operation mode.

24. The system of claim 23, wherein said means for minimizing communication traffic is preprogrammed into said communication device.

25. The system of claim 23, wherein said voice message center sends a single notification to said communication device for each of said message indicators when operating in said optimal operation mode.

26. The system of claim 1, wherein said means for minimizing communication traffic is selected by a subscriber to said voice mail messaging center.

27. The system of claim 26, wherein said communication device includes a mode select switch.

19. A method of optimizing communication traffic from a voice mail messaging center to a mobile communication device for indicating a status of a voice mailbox of said voice mail messaging center to said mobile communication device, said method comprising said steps of:

sending a first indication to said mobile communication device from said voice mail messaging center when said contents of said voice mailbox changes from having no messages to having a new message;

sending a second indication to said mobile communication device from said voice mail messaging center when said voice mailbox becomes full;

sending a third indication to said mobile communication device from said voice mail messaging center when said voice mailbox becomes empty;

generating a first message indication at said mobile communication device in response to said first indication;

generating a second message indication at said mobile communication device in response to said second indication; and

generating a third message indication at said mobile communication device in response to said third indication.

20. The method according to claim 19, further comprising said steps of:

receiving at least one of

said sent first message indication at said mobile communication device,

said sent second message indication at said mobile communication device, and

said sent third message indication at said mobile communication device; and

storing at least one of

said received first message indication at said mobile communication device,

said received second message indication at said mobile communication device,

said received second message indication at said mobile communication device.

21. The method according to claim 19, further comprising said steps of:

sending a fourth indication to said mobile communication device from said voice mail messaging center when said voice mailbox contains an amount of voice mail messages greater than a predetermined amount of voice mail messages; and

generating a fourth message indicator at said mobile communication device in response to said fourth indication.

22. The method according to claim 21, further comprising said steps of:

receiving said sent fourth message indication at said mobile communication device; and

storing said received fourth message indication at said mobile communication device.