Computer network audio access and conversion system

• US 5,884,262 A
• Filed: 03/28/1996
• Issued: 03/16/1999
• Est. Priority Date: 03/28/1996
• Status: Expired due to Term

• Current Assignee: Verizon Patent and Licensing Incorporated (Verizon Communications Inc.)
• Original Assignee: Bell Atlantic Network Services, Inc. (Verizon Communications Inc.)
• Inventors: Mavrotheris, Efstathios, Wise, Laird H., Curry, James E.
• Primary Examiner(s): Hudspeth, David R.
• Assistant Examiner(s): MCFADDEN, SUSAN IRIS
• Application Number:
  US08/623,103
• Time in Patent Office: 1,083 Days
• Field of Search: 395/2.79, 395/2.69, 395/2.8, 395/2.75, 395/2.84, 395/500, 395/200.49, 395/200.48, 395/200.57, 379/96, 379/97, 379/98, 379/88, 379/89, 379/201, 379/67, 704/270, 704/271, 704/275
• US Class Current: 704/270.1
• CPC Class Codes: H04M 2201/40 using speech recognition speech recognition per se G10L15/00
• CPC Class Codes: H04M 2201/60 Medium conversion
• CPC Class Codes: H04M 2207/20 hybrid systems
• CPC Class Codes: H04M 2242/14 with services dependent on location where the service is an information service H04M2242/15; services independent of location H04M3/42229
• CPC Class Codes: H04M 3/493 Interactive information services, e.g. directory enquiries ; Arrangements therefor, e.g. interactive voice response [IVR] systems or voice portals
• CPC Class Codes: H04M 3/4938 comprising a voice browser which renders and interprets, e.g. VoiceXML
• CPC Class Codes: H04M 7/12 for working between exchanges having different types of switching equipment, e.g. power-driven and step by step or decimal and non-decimal
• CPC Class Codes: H04Q 3/72 Finding out and indicating number of calling subscriber

Abstract

The computer document audio access and conversion system allows a user to access information originally formatted for audio/visual interfacing on a computer network via a simple telephone. Of course, files formatted specifically for audio interfacing can also be accessed by the system. A user can call a designated telephone number and request a file via dual-tone multi-frequency (DTMF) signalling or through voice commands. The system analyzes the request and accesses a predetermined document. The document may be in a standard document file format, such as hyper-text mark-up language (HTML) which is used on the World Wide Web. The document is analyzed by the system, and depending on the different types of formats used in the document, information is translated from an audio/visual format to an audio format and played to the user via the telephone interface. The document may contain links to other documents which can be invoked to access such other documents. In addition, the system can have a native command capability which allows the system to act independently of the accessed document contents to replay a document or carry out functions similar to those available in conventional web browsers.

Claims

1. An interface system for presenting one or more computer documents in an audio format and navigating through said documents, comprising:

an audio interface for receiving a user command;

a call manager connected to the audio interface for controlling the routing of information to and from the audio interface;

a translator connected to the call manager for translating the user command into a subject word or phrase;

a browser connected to the call manager for retrieving a document identified by a link from a computer network related to the subject word or phrase;

a parser connected to the call manager for parsing the document into file segments according to the standard format;

an audio file player connected to the call manager for playing audio file segments contained in the document to the audio interface.

2. An interface system according to claim 1 wherein the user command comprises a dual-tone multi-frequency signal.

3. An interface system according to claim 2 wherein the user command comprises a user voice commands.

4. An interface system according to claim 1 wherein the user command comprises a user voice commands.

5. An interface system according to claim 4 further comprising a voice recognition engine associated with said call manager.

6. An interface system according to claim 4 further comprising a speech-to-text converter associated with said call manager.

7. An interface system according to claim 1 further comprising:

a searcher connected to the call manager for searching a computer network for file addresses of files related to the subject word or phrase.

8. An interface system according to claim 1 further comprising:

a computer memory connected to the parser for storing predetermined file addresses.

9. An interface system according to claim 1 further comprising:

a transformer connected to the call manager for transforming a non-audio file segment into an audio file segment.

10. An interface system according to claim 9 wherein the transformer comprises a text-to-speech converter.

11. An interface system according to claim 10 wherein the transformer comprises a file decompression unit.

12. An interface system according to claim 9 wherein the transformer comprises an audio decoder.

13. An interface system according to claim 1 wherein the translator comprises a dual-tone multi-frequency detector.

14. An interface system according to claim 13 wherein the translator comprises a speech-to-text converter.

15. An interface system according to claim 1 wherein the translator comprises a speech-to-text converter.

16. An interface system for presenting one or more computer documents in an audio format and for navigating through said documents comprising:

(A) an intelligent signal control point comprising;

(1) a call manager for controlling the routing of information to and from an audio interface; and

(2) a user command interpreter connected to the audio interface;

(B) a server intelligent peripheral connected to the intelligent signal control point comprising;

(1) a browser for retrieving documents identified by a link from one or more computer storage facilities; and

(2) a parser for parsing the document into segments according to the content of the document; and

(3) a presentation manager for directing the presentation of the segments; and

(C) a speech intelligent peripheral connected to the intelligent signal control point comprising;

(1) a speech-to-text converter; and

(2) a text-to-speech converter.

17. An interface system according to claim 16 wherein the server intelligent peripheral further comprises a searcher for searching the computer storage facilities for documents according to a predetermined criteria and indexing documents that satisfy said criteria along with an address of said documents.

18. An interface system according to claim 16 further comprising computer memory connected to the intelligent signal control point.

19. An interface system according to claim 18 wherein the memory contains a caller identification for identifying a user of the audio interface.

20. An interface system according to claim 18 wherein the memory contains a location identification for identifying the location of the audio interface.

21. An interface system according to claim 16 wherein the user command comprises a dual-tone multi-frequency signal.

22. An interface system according to claim 16 wherein the user command comprises a user voice command.

23. An interface system according to claim 22 further comprising a voice recognition engine associated with said call manager.

24. An interface system according to claim 22 further comprising a speech-to-text converter associated with said call manager.

25. A document navigation and audio presentment method comprising the steps of:

accessing a computer document;

interpreting content of the document;

converting segments of the document to audio information based on the interpretation of the content of the segments;

navigating through said document responsive to user commands; and

invoking actions dictated by content of said document in response to a user command.

26. A method according to claim 25 wherein the step of converting comprises the step of playing audio files.

27. A method according to claim 25 wherein the step of converting comprises the step of text-to-speech conversion.

28. A method according to claim 27 wherein the step of converting comprises imposing different audio characteristics on different types of segments.

29. A method according to claim 25 wherein the step of invoking content based actions comprises the step of accessing linked documents when the content is a link to a second computer document.

30. A method according to claim 25 wherein the step of accessing comprises accessing locally stored documents.

31. A method according to claim 25 wherein the step of accessing comprises accessing remotely stored documents.

32. A method according to claim 25 wherein the step of accessing comprises accessing documents stored in a computer network.

33. An audio interface system comprising:

a document access and retrieval unit associated with one or more computer document storage facilities;

a parser, associated with said access and retrieval unit, which identifies the format of segments of retrieved documents based on the type of content contained in said segments;

one or more audio output devices, responsive to the parser, wherein said audio output devices convert segments of said document to audio information in accordance with the format of said segments;

a linker capable of retrieving documents identified by a link when the content contained in said segments is a document link.

34. An audio interface system according to claim 33 where the audio information is a signal suitable to be played to a user through a telephone.

35. An audio interface system according to claim 33 further comprising:

a command response unit, responsive to a user command, for controlling document presentation.

36. An audio interface system according to claim 35 wherein said access and retrieval unit is connected to said command response unit.

37. An audio interface system according to claim 35 wherein said command response unit is responsive to content of said document subject to user commands.

38. An audio interface system according to claim 37 wherein, responsive to a user command, said command response unit will instruct the access and retrieval unit to retrieve a second document based on the content of a first document.