Flexible, tapeless, personalized auto-attendant telephone

  • US 5,892,814 A
  • Filed: 12/23/1996
  • Issued: 04/06/1999
  • Est. Priority Date: 12/29/1995
  • Status: Expired due to Term
First Claim
Patent Images

1. A method of operating a subscriber terminal telephone to provide a flexible tapeless personalized auto-attendant service, comprising:

  • (a) measuring ring cadence of an incoming telephone call;

    (b) causing said telephone when in auto-attendant mode to always provide a generic outgoing message (OGM) in response to the incoming telephone call;

    (c) answering the incoming telephone call after ringing said telephone for a predetermined number of rings;

    (d) selecting one predetermined greeting OGM in response to a predetermined dual-tone multi-frequency (DTMF) signal and playing it;

    (e) regenerating ringing in said telephone for a predetermined period in response to another predetermined DTMF signal after said playing step; and

    (f) providing an OGM, for message recording, only after said predetermined period in step (e) has ended without an answer to ringing in step (e).

View all claims

    Thank you for your feedback