Flexible, tapeless, personalized auto-attendant telephone

  • US 5,892,814 A
  • Filed: 12/23/1996
  • Issued: 04/06/1999
  • Est. Priority Date: 12/29/1995
  • Status: Expired due to Term
First Claim
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1. A method of operating a subscriber terminal telephone to provide a flexible tapeless personalized auto-attendant service, comprising:

  • (a) measuring ring cadence of an incoming telephone call;

    (b) causing said telephone when in auto-attendant mode to always provide a generic outgoing message (OGM) in response to the incoming telephone call;

    (c) answering the incoming telephone call after ringing said telephone for a predetermined number of rings;

    (d) selecting one predetermined greeting OGM in response to a predetermined dual-tone multi-frequency (DTMF) signal and playing it;

    (e) regenerating ringing in said telephone for a predetermined period in response to another predetermined DTMF signal after said playing step; and

    (f) providing an OGM, for message recording, only after said predetermined period in step (e) has ended without an answer to ringing in step (e).

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