Method of dynamically establishing communication of incoming messages to one or more user devices presently available to an intended recipient

• US 5,928,325 A
• Filed: 02/24/1997
• Issued: 07/27/1999
• Est. Priority Date: 02/24/1997
• Status: Expired due to Term

• Current Assignee: Motorola Solutions, Inc.
• Original Assignee: Motorola, Inc. (Motorola Solutions, Inc.)
• Inventors: Eastwood, Lester F. Jr., Grube, Gary W., Kotzin, Michael D., Shaughnessy, Mark L.
• Primary Examiner(s): Ramirez, Ellis B.
• Application Number:
  US08/806,239
• Time in Patent Office: 883 Days
• Field of Search: 395/200.36, 395/200.48, 395/200.68, 395/200.69, 395/200.7, 395/200.71, 395/200.79, 395/200.76, 395/200.54, 455/461, 455/417, 379/210, 340/825.44
• US Class Current: 709/206
• CPC Class Codes: G06Q 10/107 Computer-aided management of electronic mailing [e-mailing]
• CPC Class Codes: H04M 2201/60 Medium conversion
• CPC Class Codes: H04M 2207/18 wireless networks
• CPC Class Codes: H04M 2207/20 hybrid systems
• CPC Class Codes: H04M 3/42102 Making use of the called party identifier
• CPC Class Codes: H04M 3/42365 Presence services providing information on the willingness to communicate or the ability to communicate in terms of media capability or network connectivity
• CPC Class Codes: H04M 3/5307 for recording messages comprising any combination of audio and non-audio components

Abstract

A method of dynamically establishing real-time communication of incoming messages to one or more user devices presently available to an intended recipient. This is accomplished by intelligently coupling a central agent to a plurality of communication networks. The central agent, in response to a detected incoming message, identifies (i) a message recipient for whom the incoming message is destined, (ii) the known user devices associated with that recipient, and (iii) the networks servicing the identified user devices. The agent then polls all identified networks to determine which have user devices available right now and selects one or more of those to receive a message. The incoming message is then modified and transformed, in accordance with predetermined action rules, before transmitting the incoming message, in whole or in part, to the available user devices.

Claims

1. In a communication system including a central agent coupled to a plurality of communication networks of the type facilitating communication of messages in predetermined format types to associated user devices, a method comprising the central agent performed steps of:

detecting an incoming message and identifying its content;

identifying a recipient for whom the incoming message is destined;

interrogating said plurality of networks to identify an associated registration status of the user relative thereto;

generating, on the basis of the associated registration status information, a list of the corresponding user devices currently available to the recipient for receiving messages;

automatically selecting from said list, on the basis of the incoming message content, a user device from at least one of said networks over which to communicate at least a respective portion of the incoming message;

converting said respective portion of the incoming message to the corresponding predetermined format type of the at least one selected network; and

transmitting the respective converted message to said at least one selected network.

2. The method of claim 1, wherein said step of detecting an incoming message includes the step of identifying the format type of the incoming message.

3. The method of claim 2, wherein the format type of said incoming message is at least one of a text message, a voice message, an image file, a multimedia file, a multimedia stream, a video file and a video stream.

4. The method of claim 1, wherein said respective converted message is at least one of a text message, a voice message, an image file, a multimedia file, a multimedia stream, a video file and a video stream format type.

5. The method of claim 1, wherein the step of automatically selecting includes the steps of:

automatically selecting at least two networks over which to communicate different portions of the incoming message; and

identifying the associated different portions of the incoming message to be converted prior to transmitting to the corresponding at least two selected networks.

6. The method of claim 5, wherein the incoming message is a multimedia file,

the step of automatically selecting at least two networks over which to communicate different portions of the incoming message including the steps of:

selecting a first network coupled to a first user device capable of displaying a video stream portion of the multimedia file; and

selecting a second network coupled to a second user capable of outputting an audio stream portion of the multimedia file,

the step of identifying the associated portions of the incoming message including the step of detecting a corresponding video stream portion and a corresponding audio stream portion from the multimedia file.

7. The method of claim 6, wherein the step of identifying the associated different portions of the incoming message to be converted prior to transmitting to the corresponding at least two selected networks is performed automatically.

8. The method of claim 5, wherein the step of identifying the associated different portions of the incoming message to be converted prior to transmitting to the corresponding at least two selected networks is performed automatically.

9. The method of claim 1, wherein the step of selecting includes the step of automatically selecting at least two networks of different associated format types over which to communicate the same portion of the incoming message.

10. The method of claim 1, wherein at least one of said plurality of networks is a wireless network.

11. The method of claim 1, wherein said at least one wireless network is one of a paging, cellular voice, packet data, and video network.

12. The method of claim 1, wherein the incoming message is an email message and the transmitted message is a text-to-voice translated message.

13. In a communication system including a central agent coupled to a plurality of communication networks of the type facilitating communication of messages in predetermined format types to associated user devices, a method for redirecting incoming calls to currently available user devices, the method comprising the central agent performed steps of:

identifying a recipient for whom an incoming message is destined;

interrogating a network assigned to service the incoming message among the plurality of networks to identify a user device-not-available condition;

interrogating the remaining networks to identify an associated registration status of the recipient relative thereto;

generating, on the basis of the associated registration status information, a list of the corresponding user devices serviced by the remaining networks and currently available to the recipient for receiving messages;

automatically selecting from said list, on the basis of the incoming message content, a user device from at least one of said networks over which to communicate at least a respective portion of the incoming message;

converting said respective portion of the incoming message to the corresponding predetermined format type of the at least one selected network; and

transmitting the respective converted message to said at least one selected network.

14. The method of claim 13, wherein said step of identifying a recipient involves comparing a called number associated with the user to a list of known database users.

15. The method of claim 13, wherein the format type of said incoming message is at least one of a text message, a voice message, an image file, a multimedia file, a multimedia stream, a video file and a video stream.

16. The method of claim 13, wherein said respective converted message is at least one of a text message, a voice message, an image file, a multimedia file, a multimedia stream, a video file and a video stream format type.

17. The method of claim 13, wherein the step of automatically selecting includes the steps of:

automatically selecting at least two networks over which to communicate different portions of the incoming message; and

identifying the associated different portions of the incoming message to be converted prior to transmitting to the corresponding at least two selected networks.

18. The method of claim 17, wherein the incoming message is a multimedia file,

the step of automatically selecting at least two networks over which to communicate different portions of the incoming message including the steps of:

selecting a first network coupled to a first user device capable of displaying a video stream portion of the multimedia file; and

selecting a second network coupled to a second user device capable of outputting an audio stream portion of the multimedia file,

the step of identifying the associated portions of the incoming message including the step of detecting a corresponding video stream portion and a corresponding audio stream portion from the multimedia file.

19. The method of claim 18, wherein the step of identifying the associated different portions of the incoming message to be converted prior to transmitting to the corresponding at least two selected networks is performed automatically.

20. The method of claim 17, wherein the step of identifying the associated different portions of the incoming message to be converted prior to transmitting to the corresponding at least two selected networks is performed automatically.

21. The method of claim 13, wherein the step of automatically selecting includes the step of selecting at least two networks of different associated format types over which to communicate the same portion of the incoming message.