Method and apparatus for providing telecommunication services based on a subscriber profile updated by a personal information manager

• US 5,933,778 A
• Filed: 06/04/1996
• Issued: 08/03/1999
• Est. Priority Date: 06/04/1996
• Status: Expired due to Term

• Current Assignee: AT&T Mobility II LLC (AT&T, Inc.)
• Original Assignee: AT&T Wireless Services Incorporated (AT&T, Inc.)
• Inventors: Montemayor, Jane Elizabeth, Buhrmann, Michael
• Primary Examiner(s): Loomis, Paul
• Assistant Examiner(s): TIEU, BINH KIEN
• Application Number:
  US08/659,693
• Time in Patent Office: 1,155 Days
• Field of Search: 379/113, 379/229, 379/230, 379/121, 379/128, 379/130, 379/131, 379/133, 379/134, 379/158, 379/58, 379/59, 379/210, 379/211, 455/450, 455/461, 455/417, 455/445
• US Class Current: 455/461
• CPC Class Codes: G06Q 30/02 Marketing; Price estimation or determination; Fundraising
• CPC Class Codes: H04M 1/72451 according to schedules, e.g. using calendar applications
• CPC Class Codes: H04M 2203/2072 Schedules, e.g. personal calendars
• CPC Class Codes: H04M 3/4228 in networks
• CPC Class Codes: H04M 3/432 Arrangements for calling a subscriber at a specific time, e.g. morning call service
• CPC Class Codes: H04M 3/54 Arrangements for diverting calls for one subscriber to another predetermined subscriber based on the calling party profile H04M3/42059; based on location H04M3/42348; based on presence H04M3/42365; to voice mail H04M3/53308
• CPC Class Codes: H04Q 2213/13513 UPT - personal as opposed to terminal mobility, inc. number portability
• CPC Class Codes: H04Q 2213/13532 mobile networks
• CPC Class Codes: H04Q 2213/13547 subscriber, e.g. profile, database, database access
• CPC Class Codes: H04Q 3/005 Personal communication services, e.g. provisions for portability of subscriber numbers
• CPC Class Codes: H04W 8/18 Processing of user or subscriber data, e.g. subscribed services, user preferences or user profiles; Transfer of user or subscriber data

Abstract

A subscriber enters personal information data into a personal information manager (PIM). The PIM, either automatically, or based on additional profile requests entered by the subscriber, generates profile update data associated with the personal information data. The PIM transmits the profile update data to a database in a telecommunication system which stores subscriber profile data. The transmission is via a wired communication link, a wireless communication link, or a combination of wired and wireless communication link. Upon receipt of the profile update data by the database, the subscriber profile data stored therein is updated in accordance with the subscriber profile update data. Thereafter, telecommunication services, including call completion services and message reminder services, are provided to the subscriber based on the updated subscriber profile data.

Claims

1. A telecommunications system for processing calls comprising:

a database storing subscriber call completion data;

means for receiving call completion update data from a remote personal information manager device, wherein said call completion update data is generated based on subscriber schedule data stored in said remote personal information manager device;

means for updating said subscriber call completion data stored in said database based on said call completion update data received from said personal information manager device; and

means for routing a call placed to a subscriber based on said updated subscriber call completion data.

2. The system of claim 1 wherein said telecommunications system is a landline telephone network.

3. The system of claim 2 wherein said means for receiving call completion update data comprises a wired communication link between said database and said personal information manager device.

4. The system of claim 1 wherein said telecommunications system is a wireless communication network.

5. The system of claim 4 further comprising:

a radio base station in communication with said database;

wherein said means for receiving call completion update data includes a wireless communication link between said radio base station and said personal information manager device.

6. The system of claim 4 wherein said means for receiving call completion update data further comprises:

a wired communication link with a second telecommunication system, such that said call completion update data is received via said second telecommunication system.

30. The telecommunications system of claim 1 wherein said call completion update data is automatically generated based on subscriber schedule data stored in said remote personal information manager device.

7. A telecommunications system for providing alert messages comprising:

a database storing subscriber alert data;

means for receiving alert update data from a remote personal information manager device, wherein said alert update data is generated based on subscriber schedule data stored in said remote personal information manager device;

means for updating said subscriber alert data stored in said database based on said alert update data received from said personal information manager device; and

means for transmitting an alert message to a subscriber communication device at a predetermined time based on said updated subscriber alert data.

8. The system of claim 7 wherein said telecommunications system is a wireless communication network and said subscriber communication device is a mobile station.

9. The system of claim 8 wherein said means for transmitting an alert message further comprises:

a switch for routing said alert message to said mobile station.

10. The system of claim 8 further comprising:

a radio base station in communication with said database;

wherein said means for receiving alert update data includes a wireless communication link between said radio base station and said personal information manager device.

11. The system of claim 8 wherein said means for receiving alert update data further comprises:

a wired communication link with a second telecommunication system, such that said alert update data is received via said second telecommunication system.

12. The system of claim 8 wherein said mobile station is a mobile telephone and wherein said message is a short message service message.

13. The system of claim 8 wherein said mobile station is a paging receiver and wherein said message is a paging message.

14. The system of claim 7 wherein said telecommunications system is a wired communication network and said subscriber communication device is a landline telephone.

15. The system of claim 14 wherein said means for receiving alert update data comprises a wired communication link between said database and said personal information manager device.

31. The telecommunications system of claim 7 wherein said alert update data is automatically generated based on subscriber schedule data stored in said remote personal information manager device.

16. A method for processing a call in a telecommunications network in which call completion data is stored in a database in said telecommunications network, said method comprising the steps of:

receiving call completion update data from a remote personal information manager device, wherein said call completion update data is generated based on subscriber schedule data stored in said remote personal information manager device;

updating said call completion data stored in said database based on said call completion update data received from said personal information manager device; and

routing a call placed to a subscriber based on said updated call completion data.

17. The method of claim 16 wherein said step of routing further comprises the step of forwarding said call to an alternate destination.

18. The method of claim 16 wherein said telecommunications network is a wireless communications network and wherein said step of receiving call completion update data further comprises the step of:

receiving said call completion update data via a wireless communication channel.

19. The method of claim 18 wherein said wireless communication channel is a packet data protocol channel.

20. The method of claim 16 wherein said telecommunications network is a wireless communications network and wherein said step of receiving call completion update data further comprises the step of:

receiving said call completion update data via a wired link to a second telecommunication network.

21. The method of claim 16 wherein said telecommunications network is a wired communications network and wherein said step of receiving call completion update data further comprises the step of:

receiving said call completion update data via a wired link to said personal information manager device.

32. The method of claim 16 wherein said call completion update data is automatically generated based on subscriber schedule data stored in said remote personal information manager device.

22. A method of operation of a telecommunications network for providing an alert message to a subscriber communication device wherein subscriber alert data is stored in said telecommunications network, said method comprising the steps of:

receiving alert update data from a remote personal information manager device, wherein said alert update data is generated based on subscriber schedule data stored in said remote personal information manager device;

updating said subscriber alert data stored in said database based on said alert update data received from said personal information manager device; and

providing an alert message to a subscriber communication device at a predetermined time based on said updated subscriber alert data.

23. The method of claim 22 wherein said telecommunications network is a wireless communications network and wherein said step of receiving alert update data further comprises the step of:

receiving said alert update data via a wireless communication channel.

24. The method of claim 23 wherein said wireless communication channel is a packet data protocol channel.

25. The method of claim 22 wherein said telecommunications network is a wireless communications network and wherein said step of receiving alert update data further comprises the step of:

receiving said alert update data via a wired link to a second telecommunication network.

26. The method of claim 22 wherein said telecommunications network is a wired communications network and wherein said step of receiving alert update data further comprises the step of:

receiving said alert update data via a wired link to said personal information manager device.

27. The method of claim 22 wherein said telecommunications network is a wireless network and wherein said subscriber communication device is a mobile station.

28. The method of claim 27 wherein said mobile station is a paging receiver and wherein said step of providing an alert message further comprises the step of:

providing said alert message to a paging terminal.

29. The method of claim 27 wherein said mobile station is a mobile telephone, wherein said step of providing an alert message further comprises the step of providing a short message service message to said mobile telephone.

33. The method of claim 22 wherein said alert update data is automatically generated based on subscriber schedule data stored in said remote personal information manager device.