Dealer-locator service and apparatus for mobile telecommunications system

• US 5,963,861 A
• Filed: 04/05/1996
• Issued: 10/05/1999
• Est. Priority Date: 04/05/1996
• Status: Expired due to Term

• Current Assignee: Avaya Incorporated
• Original Assignee: Lucent Technologies, Inc. (Nokia Corporation)
• Inventors: Hanson, Thomas C.
• Primary Examiner(s): Cumming, William
• Assistant Examiner(s): SCOTT, LINWOOD
• Application Number:
  US08/628,355
• Time in Patent Office: 1,278 Days
• Field of Search: 455/422, 455/415, 455/436, 455/440, 455/445, 455/456, 455/435
• US Class Current: 455/456.1
• CPC Class Codes: H04W 4/02 Services making use of location information
• CPC Class Codes: H04W 4/024 Guidance services

Abstract

A dealer-locator service is provided to mobile telephones (40) in a mobile telecommunications system (FIG. 1). When a mobile telephone initiates a call to the dealer-locator service, a mobile telephone switching office (MTSO 41) identifies the one of a plurality of base stations (20-23) through which the call is made. A dealer-locator service apparatus (43-45) then uses this base-station identification, rather than the telephone number of the calling mobile telephone, to look up in a dealer-locator database (300-301) the one of a plurality of business locations (30-33, 50-52) of the dealer that is in the vicinity of the identified base station, and hence in the vicinity of the calling mobile telephone. The apparatus then reports the address of the one business location to the caller, and optionally also causes the MTSO to connect the call to a telephone number of the one business location. The dealer-locator database may be programmed by individually calling the dealer-locator service from each dealer business location via a mobile telephone that is positioned at that dealer business location and supplying that location'"'"'s address and phone number. The apparatus records the identity of the base station through which the call was made along with the supplied information in the database.

Claims

1. A mobile telecommunications system for serving a plurality of geographical areas wherein a plurality of business locations of a service provider are located in a plurality of the geographical areas, the system comprising:

at least one mobile communications station;

a plurality of base stations, each for communicating with mobile communications stations in a different one of the geographical areas;

means responsive to a communication from one mobile communications station and identifying the service provider, for determining which one of the plurality of base stations is presently communicating with the one mobile communications station;

means responsive to the determination of the one base station, for determining which one of the plurality of business locations is within a vicinity of the one base station; and

means responsive to the determination of the business location, for at least one of (a) reporting the determined business location to the one mobile communications station, and (b) extending the communication from the one mobile communications station to the determined business location.

2. The system of claim 1 wherein

the means for determining which one of the plurality of business locations is within a vicinity of the one base station comprise:

a database whose contents correlate the base stations each with at least one of the business locations in the vicinity of the base station; and

means responsive to the determination of the one base station, for determining from the contents of the database a business location that is correlated with the one base station.

3. The system of claim 2 wherein:

the database contents correlate the base stations each with at least one of (a) an address and (b) a telephone number, of at least one of the business locations in the vicinity of the base station; and

the means for at least one of reporting and extending comprise

means for at least one of (a) reporting the address of the determined business location to the one mobile communications station, and (b) extending the communication from the one mobile communications station to the telephone number of the determined business location.

4. The system of claim 2 further comprising:

means responsive to a communication, from an individual mobile communications station presently located at an individual one of the business locations, identifying the individual one of the business locations and indicating administration of the service provider, for determining an individual one of the plurality of base stations that is presently communicating with the individual mobile communications station; and

means responsive to the determination of the individual one of the plurality of base stations, for storing in the database a correlation of the individual one of the plurality of base stations with the individual one of the business locations.

5. A dealer locator apparatus for a mobile communications system that includes at least one mobile communications station and a plurality of base stations each for communicating with mobile communications stations in a different geographical area, for serving a plurality of business locations of a service provider located in a plurality of the geographical areas, the apparatus comprising:

means responsive to a communication from one mobile communications station and identifying the service provider, for determining which one of the plurality of base stations is presently communicating with the one mobile communications station;

means responsive to the determination of the base station, for determining which one of the plurality of business locations is within a vicinity of the one base station; and

means responsive to the determination of the business location, for at least one of (a) causing the determined business location to be reported to the one mobile communications station, and (b) causing the communication from the one mobile communications station to be extended to the determined business location.

6. The apparatus of claim 5 wherein

the means for determining which one of the plurality of business locations is within a vicinity of the one base station comprise:

a database whose contents correlate the base stations each with at least one of the business locations in the vicinity of the base station; and

means responsive to the determination of the one base station, for determining from the contents of the database a business location that is correlated with the one base station.

7. The apparatus of claim 6 wherein:

the database contents correlate the base stations each with at least one of (a) an address and (b) a telephone number, of at least one of the business locations in the vicinity of the base station; and

the means for at least one of reporting and extending comprise

means for at least one of (a) reporting the address of the determined business location to the one mobile communications station, and (b) extending the communication from the one mobile communications station to the telephone number of the determined business location.

8. The apparatus of claim 6 further comprising:

means responsive to a communication, from an individual mobile communications station presently located at an individual one of the business locations, identifying the individual one of the business locations and indicating administration of the service provider, for determining an individual one of the plurality of base stations that is presently communicating with the individual mobile communications station; and

means responsive to the determination of the individual one of the plurality of base stations, for storing in the database a correlation of the individual one of the plurality of base stations with the individual one of the business locations.

9. A method of effecting a dealer-locator service in a mobile communications system that includes at least one mobile communications station and a plurality of base stations each for communicating with mobile communications stations in a different geographical area, wherein a plurality of business locations of a service provider are located in a plurality of the geographical areas, the method comprising the steps of:

in response to a communication from one mobile communications station and identifying the service provider, for determining which one of the plurality of base stations is presently communicating with the one mobile communications station;

in response to the determination of the base station, determining which one of the plurality of business locations is within a vicinity of the one base station; and

in response to the determination of the business location, at least one of (a) causing the determined business location to be reported to the one mobile communications station, and (b) causing the communication from the one mobile communications station to be extended to the determined business location.

10. The method of claim 9 wherein

the step of determining which one of the plurality of business locations is within a vicinity of the one base station comprises the step of:

in response to the determination of the one base station, determining a business location that is correlated with the one base station from the contents of a database whose contents correlate the base stations each with at least one of the business locations in the vicinity of the base station.

11. The method of claim 10 wherein:

the database contents correlate the base stations each with at least one of (a) an address and (b) a telephone number, of at least one of the business locations in the vicinity of the base station; and

the step of at least one of reporting and extending comprises the step of

at least one of (a) reporting the address of the determined business location to the one mobile communications station, and (b) extending the communication from the one mobile communications station to the telephone number of the determined business location.

12. The method of claim 10 further comprising the steps of:

in response to a communication, from an individual mobile communications station presently located at an individual one of the business locations, identifying the individual one of the business locations and indicating administration of the service provider, determining an individual one of the plurality of base stations that is presently communicating with the individual mobile communications station; and

in response to the determination of the individual one of the plurality of base stations, storing in the database a correlation of the individual one of the plurality of base stations with the individual one of the business locations.

13. A mobile telephone system for serving a plurality of geographical areas wherein a plurality of business locations of at least one service provider are located in a plurality of the geographical areas, each business location having at least one of (a) an address and (b) a telephone number associated therewith, the system comprising:

at least one mobile telephone;

a plurality of base stations each located in a different corresponding geographical area and providing wireless call connections to mobile telephones that are presently located in the corresponding geographical area;

a dealer-locator service apparatus;

a switching center connected to the plurality of base stations and to the dealer-locator service apparatus, responsive to receipt of a first call from one mobile telephone identifying the dealer-locator service, for determining an identity of the base station through which the first call was received, and extending the first call to the dealer-locator service apparatus;

means in the dealer-locator service apparatus, responsive to the extended first call, for determining, from the identity of the base station through which the first call was received, which one of the business locations is within a vicinity of the base station through which the first call was received; and

means in the dealer-locator service apparatus, responsive to the determination of the one of the business locations, for at least one of (a) reporting the address of the one of the business locations through the extended first call to the one mobile telephone, and (b) causing the switching center to redirect the extended first call to the telephone that is associated with the one of the business locations.

14. The system of claim 13 wherein:

the plurality of business locations comprise

a plurality of business locations of a plurality of different service providers, located in a plurality of the geographical areas;

the switching center is responsive to receipt of a first call from the one mobile telephone either identifying the dealer-locator service without also identifying one of the service providers or identifying the dealer-locator service and one of the service providers, for determining the identity of the base station through which the first call was received and extending the first call to the dealer-locator service apparatus; and

the identifying means comprise

means responsive to an extended first call identifying the dealer-locator service without also identifying one of the service providers, for obtaining via the extended first call from the one mobile telephone an identification of one of the service providers, and

means responsive either to an extended first call identifying the dealer-locator service and one of the service providers or to the obtained identification of one of the service providers, for determining from the identity of the base station through which the first call was received, which one of the business locations of the identified service provider is within the vicinity of the base station through which the first call was received.

15. The system of claim 13 wherein

the means for at least one of reporting and causing comprise:

means for reporting the address of the one of the business locations through the extended first call to the one mobile telephone;

means for querying the mobile telephone via the extended first call for whether to call a telephone that is associated with the one of the business locations; and

means responsive to an affirmative response to the querying, for causing the switching center to redirect the extended first call to the telephone that is associated with the one of the business locations.

16. The system of claim 15 wherein

the means for querying comprise:

means for determining whether a telephone number is associated with the one of the business locations; and

means responsive to a determination that a telephone number is associated with the one of the business locations, for querying the mobile telephone via the extended first call for whether to call the associated telephone.

17. The system of claim 13 wherein:

the switching center is responsive to receipt of a second call, from an individual mobile telephone that is presently located at an individual one of the business locations, indicating administration of the dealer-locator service apparatus, for determining an identity of the base station through which the second call was received, and extending the second call to the dealer-locator service apparatus;

the dealer-locator service apparatus further comprises

means responsive to the extended second call, for determining via the extended second call from the individual mobile telephone at least one of (a) the address and (b) the telephone number, of the individual one of the business locations, and

means for storing the at least one of the address and the telephone number in association with the identity of the base station through which the second call was received; and

the means for determining which one of the business locations is within the vicinity comprises

means responsive to the extended first call, for using the identity of the base station through which the first call was received to retrieve, from the stored associations, the at least one of the address and the telephone number that is associated with the base station through which the first call was received.

18. The system of claim 13 wherein:

the means for determining which one of the business locations is within a vicinity comprises

a database whose contents correlate the identities of the base stations each with at least one of (a) the address and (b) the telephone number, of at least one of the business locations that is within the vicinity of the base station.

19. A dealer-locator service apparatus for a mobile telephone system that includes at least one mobile telephone, a plurality of base stations each located in a different corresponding geographical area and providing wireless call connections to mobile telephones that are presently located in the corresponding geographical area, and a switching center connected to the plurality of base stations that responds to receipt of a first call from one mobile telephone identifying the dealer-locator service by determining an identity of the base station through which the first call was received and extending the first call to the dealer-locator service apparatus, for serving a plurality of business locations of at least one service provider that are located in a plurality of the geographical areas and wherein each business location has at least one of an address and a telephone number associated therewith, the dealer-locator service apparatus comprising:

means responsive to the extended first call, for determining, from the identity of the base station through which the first call was received, which one of the business locations is within a vicinity of the base station through which the first call was received; and

means responsive to the determination of the one of the business locations, for at least one of (a) reporting the address of the one of the business locations through the extended first call to the one mobile telephone, and (b) causing the switching center to redirect the extended first call to the telephone that is associated with the one of the business locations.

20. The apparatus of claim 19 wherein

the plurality of business locations comprise:

a plurality of business locations of a plurality of different service providers, located in a plurality of the geographical areas;

the switching center is responsive to receipt of a first call from the one mobile telephone either identifying the dealer-locator service without also identifying one of the service providers or identifying the dealer-locator service and one of the service providers, for determining the identity of the base station through which the first call was received and extending the first call to the dealer-locator service apparatus; and

the identifying means comprise

means responsive to the extended first call identifying the dealer-locator service without also identifying one of the service providers, for obtaining via the extended first call from the one mobile telephone an identification of one of the service providers, and

means responsive either to the extended first call identifying the dealer-locator service and one of the service providers or to the obtained identification of one of the service providers, for determining from the identity of the base station through which the first call was received, which one of the business locations of the identified service provider is within the vicinity of the base station through which the first call was received.

21. The apparatus of claim 19 wherein

the means for at least one of reporting and causing comprise:

means for reporting the address of the one of the business locations through the extended first call to the one mobile telephone;

means for querying the mobile telephone via the extended first call for whether to call a telephone that is associated with the one of the business locations; and

means responsive to an affirmative response to the querying, for causing the switching center to redirect the extended first call to the telephone that is associated with the one of the business locations.

22. The apparatus of claim 21 wherein

the means for querying comprise:

means for determining whether a telephone number is associated with the one of the business locations; and

means responsive to a determination that a telephone number is associated with the one of the business locations, for querying the mobile telephone via the extended first call for whether to call the associated telephone.

23. The apparatus of claim 19 wherein:

the switching center is responsive to receipt of a second call, from an individual mobile telephone that is presently located at an individual one of the business locations, indicating administration of the dealer-locator service apparatus, for determining an identity of the base station through which the second call was received, and extending the second call to the dealer-locator service apparatus;

the dealer-locator service apparatus further comprises

means responsive to the extended second call, for determining via the extended second call from the individual mobile telephone at least one of (a) the address and (b) the telephone number, of the individual one of the business locations, and

means for storing the at least one of the address and the telephone number in association with the identity of the base station through which the second call was received; and

the means for determining which one of the business locations is within the vicinity comprises

means responsive to the extended first call, for using the identity of the base station through which the first call was received to retrieve, from the stored associations, the at least one of the address and the telephone number that is associated with the base station through which the first call was received.

24. The apparatus of claim 19 wherein:

the means for determining which one of the business locations is within a vicinity comprises

a database whose contents correlate the identities of the base stations each with at least one of (a) the address and (b) the telephone number, of at least one of the business locations that is within the vicinity of the base station.

25. A dealer-locator service for a mobile telephone system that includes at least one mobile telephone, a plurality of base stations each located in a different corresponding geographical area and providing wireless call connections to mobile telephones that are presently located in the corresponding geographical area, and a switching center connected to the plurality of base stations that responds to receipt of a first call from one mobile telephone identifying the dealer-locator service by determining an identity of the base station through which the first call was received and extending the first call to the dealer-locator service apparatus, wherein a plurality of business locations of at least one service provider are located in a plurality of the geographical areas and each business location has at least one of an address and a telephone number associated therewith, the dealer-locator service comprising the steps of:

receiving from the switching center the extended first call;

in response to the received extended first call, determining, from the identity of the base station through which the first call was received, by the switching center, which one of the business locations is within a vicinity of the base station through which the first call was received; and

in response to the determination of the one of the business locations, at least one of (a) reporting the address of the one of the business locations through the extended first call to the one mobile telephone, and (b) causing the switching center to redirect the extended first call to the telephone that is associated with the one of the business locations.

26. The service of claim 25 wherein

the plurality of business locations comprise

a plurality of business locations of a plurality of different service providers, located in a plurality of the geographical areas;

the switching center responds to receipt of a first call from the one mobile telephone either identifying the dealer-locator service without also identifying one of the service providers or identifying the dealer-locator service and one of the service providers, by determining the identity of the base station through which the first call was received and extending the first call to the dealer-locator service apparatus;

wherein

the step of identifying comprises the steps of

in response to the extended first call identifying the dealer-locator service without also identifying one of the service providers, obtaining via the extended first call from the one mobile telephone an identification of one of the service providers, and

in response either to the extended first call identifying the dealer-locator service and one of the service providers or to the obtained identification of one of the service providers, determining from the identity of the base station through which the first call was received, which one of the business locations of the identified service provider is within the vicinity of the base station through which the first call was received.

27. The service of claim 25 wherein

the step of at least one of reporting and causing comprises the steps of:

reporting the address of the one of the business locations through the extended first call to the one mobile telephone;

querying the mobile telephone via the extended first call for whether to call a telephone that is associated with the one of the business locations; and

in response to an affirmative response to the querying, causing the switching center to redirect the extended first call to the telephone that is associated with the one of the business locations.

28. The service of claim 27 wherein

the step of querying comprises the steps of:

determining whether a telephone number is associated with the one of the business locations; and

in response to a determination that a telephone number is associated with the one of the business locations, querying the mobile telephone via the extended first call for whether to call the associated telephone.

29. The service of claim 25 wherein

the switching center is responsive to receipt of a second call, from an individual mobile telephone that is presently located at an individual one of the business locations, indicating administration of the dealer-locator service apparatus, for determining an identity of the base station through which the second call was received, and extending the second call to the dealer-locator service apparatus;

the dealer-locator service further comprises the steps of;

in response to the extended second call, determining via the extended second call from the individual mobile telephone at least one of (a) the address and (b) the telephone number, of the individual one of the business locations, and

storing the at least one of the address and the telephone number in association with the identity of the base station through which the second call was received; and

wherein

the step of determining which one of the business locations is within the vicinity comprises the step of

in response to the extended first call, using the identity of the base station through which the first call was received to retrieve, from the stored associations, the at least one of the address and the telephone number that is associated with the base station through which the first call was received.

30. The service of claim 25 wherein

the step of determining which one of the business locations is within a vicinity comprises the step of:

consulting a database whose contents correlate the identities of the base stations each with at least one of (a) the address and (b) the telephone number, of at least one of the business locations that is within the vicinity of the base station.