Telephone interface call processing system with call selectivity

  • US 5,974,120 A
  • Filed: 06/07/1995
  • Issued: 10/26/1999
  • Est. Priority Date: 07/10/1985
  • Status: Expired due to Fees
First Claim
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1. A telephone interface system for individually interfacing callers at a multitude of remote terminals for voice-digital communication through a telephone communication facility in accordance with an interface format, and involving digital signals including dialed number identification signals and calling number identification data provided automatically by said telephone communication facility, said system comprising:

  • communication means for receiving said dialed number identification signals to select said interface format from a plurality of formats and establishing telephone communication with currently active callers at certain of said multitude of remote terminals through said telephone communication facility;

    means for receiving said calling number identification data for said callers and comparing against a database of stored calling number identification data;

    means for providing identification signals to said communication means indicative of said currently active callers;

    memory means for storing caller cues and use indications for said caller cues in relation to said callers as identified by said identification signals and answer data provided by said callers in response to said caller cues;

    cue means for receiving said caller cues to provide voice signals through said communication means to prompt said answer data from said currently active of said callers in the form of digital data signals;

    means for selecting a current caller cue from said memory means for one of said currently active callers for application to said cue means under control of said identification signals in order to prevent duplicate provision of a caller cue to a particular caller under control of said identification signals; and

    means for processing at least certain of said answer data provided by said callers.

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