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Methods and apparatus for language registration of prepaid, remote entry customer account

  • US 6,038,292 A
  • Filed: 11/07/1997
  • Issued: 03/14/2000
  • Est. Priority Date: 11/07/1997
  • Status: Expired due to Term
First Claim
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1. A method for selecting a language to be used by a system center in guiding a calling party in placing a prepaid telephone call through the system center from any telephone configured to be connected to the system center, comprising the steps of:

  • (a) connecting a calling party, from any telephone configured to be connected to the system center, to the system center;

    (b) entering, by the calling party selecting corresponding telephone number keys, an account code, representing an account with a prepaid account balance;

    (c) receiving said account code from the calling party and determining if said account code represents a valid prepaid account;

    (d) after receipt and validation of said account code, using said account code to access a database corresponding to said account code to determine if the calling party has previously established a preferred language to be used by the system center when communicating to the calling party;

    (e) prompting the calling party, in said preferred language, for a destination telephone number of a desired party;

    (f) connecting the calling party to the desired party; and

    (g) reducing the amount of prepaid credit in said prepaid account during the duration of the call connection.

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