System for notifying an individual of a previously scheduled event

• US 6,038,542 A
• Filed: 04/28/1998
• Issued: 03/14/2000
• Est. Priority Date: 04/28/1998
• Status: Expired due to Term

• Current Assignee: Round Rock Research LLC
• Original Assignee: Micro Electronics Incorporated
• Inventors: Ruckdashel, Glenn A.
• Primary Examiner(s): Stamber, Eric W.
• Assistant Examiner(s): Jeanty, Romain
• Application Number:
  US09/067,451
• Time in Patent Office: 686 Days
• Field of Search: 705/1, 705/7, 705/8, 705/9, 364/705.07, 364/705.08, 707/107
• US Class Current: 705/7.18
• CPC Class Codes: G06Q 10/109 Time management, e.g. calendars, reminders, meetings or time accounting
• CPC Class Codes: G06Q 10/1093 Calendar-based scheduling for persons or groups
• CPC Class Codes: G06Q 10/1095 Meeting or appointment
• CPC Class Codes: G06Q 10/1097 Task assignment

Abstract

A system for notifying an individual of a previously scheduled event. The individual'"'"'s scheduling information is accessed, and analyzed. When a scheduled event arrives, the user is notified in the manner that the user specifies. Methods of notification include wireless pager, email, and wireless telephone.

Claims

1. A system for communicating scheduling information to a user about a scheduled event, comprising:

(a) a network;

(b) a client computer that is connected to the network and that executes software that allows the user to perform scheduling tasks,

(c) a storage area, accessible by the client computer, for storing the user'"'"'s scheduling information;

(d) a notification server that initiates communication with the user;

(e) a server computer that is connected to the network and the notification server, wherein the server computer is programmed to;

retrieve from the storage area the user'"'"'s scheduling information, wherein the user'"'"'s scheduling information includes the manner in which the user is to be notified of the scheduled event and the time at which the user is to be notified of the scheduled event,

analyze the user'"'"'s scheduling information and queue events in the scheduling information that are within a specified time frame,

access the queued events, and

activate the notification server at or about the time that the queued event is to occur to thereby initiate communication with the user about the scheduled event in the manner in and time at which the user is to be notified of the scheduled event, thereby informing the user of the scheduled event when the user is not near the client computer.

2. The system of claim 1, wherein the storage area is located at the client computer.

3. The system of claim 1, wherein the storage area is located within the server computer.

4. The system of claim 1, wherein the information about the manner in which the user is to be notified of the scheduled event applies to a subset of all events in the user'"'"'s scheduling information.

5. The system of claim 4, wherein the specified time frame includes a time frame beginning at the time the server retrieves from the storage area the user'"'"'s scheduling information, and ending within twenty-four hours after such time.

6. The system of claim 5, wherein the notification server places a wireless telephone call to the user.

7. The system of claim 5, wherein the notification server sends a message by wireless pager to the user.

8. The system of claim 5, wherein the server is further programmed to:

activate a second notification server if the user has not been successfully informed of the scheduled event, wherein the second notification initiates communication with the user to inform the user of the scheduled event.

9. The system of claim 8, further comprising:

(f) an administration client computer that is connected to the network and that carries out user administration tasks.

10. The system of claim 9, wherein the administration client computer regulates access to the user'"'"'s scheduling information.

11. A computer that is connected to at least one notification server that is capable of communicating with a user, wherein the computer has access to scheduling information about a scheduled event for the user, the computer comprising:

(a) a processor;

(b) a queue that is accessible to the processor for storing queued events;

(c) a network connection that is accessible to the processor; and

(d) a program storage area accessible to the processor and having a program stored thereon, wherein the program is configured to cause the processor to;

retrieve the user'"'"'s scheduling information, wherein the scheduling information includes the manner in which the user is to be notified of the scheduled event and the time at which the user is to be notified of the scheduled event;

analyze the user'"'"'s scheduling information and queue events in the scheduling information that are within a specified time frame by storing them in the queue,

access the queue to retrieve one or more queued events, and

activate the notification server at or about the time that the queued event is to occur to thereby initiate communication with the user about the scheduled event in the manner in and time at which the user is to be notified of the scheduled event, thereby informing the user of the scheduled event.

12. The computer of claim 11, wherein the notification server places a wireless telephone call to the user.

13. The computer of claim 11, wherein the notification server sends a message by wireless pager to the user.

14. The computer of claim 11, wherein the program is further configured to cause the processor to:

activate a second notification server if the user has not been successfully informed of the scheduled event, wherein the second notification server initiates communication with the user to inform the user of the scheduled event.

15. The computer of claim 14, wherein the scheduling information is retrieved from a remote location on the network.

16. The computer of claim 14, wherein the scheduling information is retrieved from a location within the computer.

17. The computer of claim 14, wherein the information about the manner in which the user is to be notified of the scheduled event applies to a subset of all events in the user'"'"'s scheduling information.

18. The computer of claim 17, wherein the specified time frame includes a time frame beginning at the time the computer retrieves the user'"'"'s scheduling information, and ending within eight hours after such time.

19. The computer of claim 18, wherein the program is further configured to cause the processor to:

retrieve a list of users from a maintenance module, wherein the maintenance module is periodically updated by an administrator.

20. A data storage medium having a program stored on it, wherein the program is configured to cause a computer to:

retrieve scheduling information for a user, wherein the scheduling information includes the manner in which the user is to be notified of the scheduled event and the time at which the user is to be notified of the scheduled event;

analyze the user'"'"'s scheduling information and queue events in the scheduling information that are within a specified time frame by storing them in a queue;

access the queue to retrieve one or more queued events; and

activate a notification server at or about the time that the queued event is to occur to thereby initiate communication with the user about the scheduled event in the manner in and time at which the user is to be notified of the scheduled event, thereby informing the user of the scheduled event.

21. The data storage medium of claim 20, wherein the program is further configured to cause a computer to:

activate a second notification server if the user has not been successfully informed of the scheduled event, wherein the second notification initiates communication with the user to inform the user of the scheduled event.

22. The data storage medium of claim 21, wherein the program is further configured to cause a computer to retrieve the scheduling information from a remote location on a network.

23. The data storage medium of claim 21, wherein the program is further configured to cause a computer to retrieve the scheduling information from a location within the computer.

24. The data storage medium of claim 21, wherein the program is further configured to cause a computer to analyze the scheduling information to determine information about how the user is to be notified.

25. The data storage medium of claim 24, wherein the specified time frame includes a time frame beginning at the time the computer retrieves the user'"'"'s scheduling information, and ending within forty-eight hours after such time.

26. The data storage medium of claim 25, wherein the program is further configured to cause a computer to:

retrieve a list of users from a maintenance module, wherein the maintenance module is periodically updated by an administrator.

27. A computer that is connected to at least one notification server that is capable of communicating with a user, the computer comprising:

means for retrieving a user'"'"'s scheduling information, wherein the scheduling information includes the manner in which the user is to be notified of the scheduled event and the time at which the user is to be notified of the scheduled event;

means for analyzing the user'"'"'s scheduling information;

means for queuing events in the scheduling information that are within a specified time frame by storing them in a queue;

means for accessing the queue to retrieve one or more queued events; and

means for activating the notification server at or about the time that the queued event is to occur to thereby initiate communication with the user about the scheduled event in the manner in and time at which the user is to be notified of the scheduled event, thereby informing the user of the scheduled event.

28. The computer of claim 27, wherein the means for activating the notification server includes means for placing a wireless telephone call to the user.

29. The computer of claim 27, wherein the means for activating the notification server includes means for sending a message by wireless pager to the user.

30. The computer of claim 27, wherein the means for activating the notification server includes means for sending an email message to the user.

31. The computer of claim 27, further comprising:

means for activating a second notification server if the user has not been successfully informed of the scheduled event, wherein the second notification initiates communication with the user to inform the user of the scheduled event.

32. The computer of claim 31, wherein the means for retrieving the user'"'"'s scheduling information includes means for retrieving scheduling information from a remote location on the network.

33. The computer of claim 31, wherein the means for retrieving the user'"'"'s scheduling information includes means for retrieving scheduling information from a location within the computer.

34. The computer of claim 31, further comprising:

means for retrieving a list of users from a maintenance module, wherein the maintenance module is periodically updated by an administrator.