Dialing using caller ID
DC CAFCFirst Claim
1. A method comprising the steps of:
- receiving an incoming call from a calling party over a switched telephone network, wherein the incoming call includes caller ID information, wherein the caller ID information includes a telephone number of the calling party;
connecting the incoming call to a voice mailbox;
storing the caller ID information in association with the voice mailbox, wherein the voice mailbox is associated with a called party, and wherein the caller ID information is stored in association with a voice message left by the calling party for the called party in the voice mailbox; and
automatically dialing the telephone number at a request of the called party while the called party is listening to the voice message.
2 Assignments
Litigations
2 Petitions
Accused Products
Abstract
A telephone and voice mail (voice processing) system, which is implemented using only a single processing system for controlling operation of both the telephone system and the voice mail system, permits a user to call back a party using caller ID data stored with a voice mail message left by the party calling into the system. This is accomplished by storing caller ID information associated with an incoming call along with the message placed by the incoming caller and stored within the mailbox associated with the called party. Additionally, the caller ID information may be used to create a speed dial list within the telephone and voice mail system for later use by the user. Such caller ID information may be retrieved from a voice mail message left by the calling party, or may be retrieved while conducting a conversation with the incoming call.
66 Citations
31 Claims
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1. A method comprising the steps of:
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receiving an incoming call from a calling party over a switched telephone network, wherein the incoming call includes caller ID information, wherein the caller ID information includes a telephone number of the calling party; connecting the incoming call to a voice mailbox; storing the caller ID information in association with the voice mailbox, wherein the voice mailbox is associated with a called party, and wherein the caller ID information is stored in association with a voice message left by the calling party for the called party in the voice mailbox; and automatically dialing the telephone number at a request of the called party while the called party is listening to the voice message. - View Dependent Claims (2, 3, 4, 5, 6, 7, 8)
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9. A method comprising the steps of:
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receiving an incoming call from a calling party over a switched telephone network, wherein the incoming call includes caller ID information; connecting the incoming call to a voice mailbox; storing the caller ID information in association with the voice mailbox; and transferring the caller ID information to a calling list accessible by a user, wherein the transferring step further comprises the step of; indexing the caller ID information in the calling list in response to a signal activated by the user while the user is listening to a voice message left by the calling party in the voice mailbox. - View Dependent Claims (10, 11)
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12. A telephone call/voice processing system comprising:
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circuitry for coupling the system to a switched telephone network; circuitry for receiving an incoming call from a calling party over the switched telephone network, wherein the incoming call includes caller ID information pertaining to the calling party, wherein the caller ID information includes a telephone number of the calling party; circuitry for connecting the incoming call to a voice mailbox; circuitry for storing the caller ID information in association with the voice mailbox, wherein the voice mailbox is associated with a telephone extension of a called party, and wherein the caller ID information is stored in association with a voice message left by the calling party for the called party in the voice mailbox associated with the telephone extension; and circuitry for automatically dialing the telephone number at a request of the called party while the called party is listening to the voice message. - View Dependent Claims (13, 14, 15, 16, 17, 18)
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19. A telephone call/voice processing system comprising:
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circuitry for coupling the system to a switched telephone network; circuitry for receiving an incoming call from a calling party over the switched telephone network, wherein the incoming call includes caller ID information pertaining to the calling party; circuitry for connecting the incoming call to a voice mailbox; circuitry for storing the caller ID information in association with the voice mailbox; circuitry for storing a voice message left by the calling party in the voice mailbox in association with the caller ID information; and circuitry for automatically calling back the calling party at a request of a user while the user is listening to the voice message wherein the automatic call back uses the caller ID information to dial the calling party.
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20. A telephone call/voice processing system comprising:
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circuitry for coupling the system to a switched telephone network; circuitry for receiving an incoming call from a calling party over the switched telephone network, wherein the incoming call includes caller ID information pertaining to the calling party; circuitry for connecting the incoming call to a voice mailbox; circuitry for storing the caller ID information in association with the voice mailbox; and circuitry for transferring the caller ID information to a calling list accessible by a user, wherein the transferring circuitry further comprises; circuitry for indexing the caller ID information in the calling list in response to a signal activated by the user while the user is listening to a voice message left by the calling party in the voice mailbox. - View Dependent Claims (21, 22)
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23. In a telephone call/voice processing system, a method comprising the steps of:
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receiving an incoming call that includes caller ID information; and transferring the caller ID information; and transferring the caller ID information to a calling list accessible by a user at an extension of the system wherein the transferring step further comprises the step of indexing the caller ID information in the calling list in response to a signal activated by the user while the user is communicating with the incoming call. - View Dependent Claims (24, 25, 26)
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27. A telephone call/voice processing system comprising:
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circuitry for receiving an incoming call that includes caller ID information; and circuitry for transferring the caller ID information to a calling list accessible by a user at an extension of the system, wherein the transferring circuitry further comprises circuitry for indexing the caller ID information in the calling list in response to a signal activated by the user while the user is listening to a voice message left by the calling party in the voice mailbox. - View Dependent Claims (28, 29, 30, 31)
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Specification