System and method for analyzing work requirements and linking human resource products to jobs

• US 6,070,143 A
• Filed: 12/05/1997
• Issued: 05/30/2000
• Est. Priority Date: 12/05/1997
• Status: Expired due to Fees

• Current Assignee: Lucent Technologies, Inc. (Nokia Corporation)
• Original Assignee: Lucent Technologies, Inc. (Nokia Corporation)
• Inventors: Harkey, Scott T., Pearlman, Kenneth, Barney, Matthew F.
• Primary Examiner(s): Stamber, Eric W.
• Assistant Examiner(s): MEINECKE DIAZ, SUSANNA M
• Application Number:
  US08/985,444
• Time in Patent Office: 907 Days
• Field of Search: 705/7, 705/8, 705/9, 705/10, 705/11, 706/900, 706/902, 706/1, 706/2, 706/3, 706/4, 706/5, 706/6, 706/7, 706/8
• US Class Current: 705/7.42
• CPC Class Codes: G06Q 10/06 Resources, workflows, human or project management; Enterprise or organisation planning; Enterprise or organisation modelling
• CPC Class Codes: G06Q 10/06398 Performance of employee with respect to a job function
• CPC Class Codes: Y10S 706/90 Fuzzy logic

Abstract

For use with a computer, a job analysis system and a method of operating a computer to allow it to perform job analysis. In one embodiment, the job analysis system includes: (1) a master job analysis database containing work-oriented, worker-oriented and work context dimensions and work-oriented, worker-oriented and work context dimension job analysis survey portions associated therewith, (2) a products database containing human resource products and (3) a knowledge management module, associated with the master job analysis database. The knowledge management module includes: (3a) a survey assembly program that allows a user to select ones of the work-oriented, worker-oriented and work context dimensions from the master job analysis database and creates a job analysis survey from the associated ones of the job analysis survey portions and (3b) a survey analysis program that allows the user to identify key worker-oriented dimensions and links the key worker-oriented dimensions to the human resource products in the product database.

Claims

1. For use with a computer, a job analysis system, comprising:

a master job analysis database containing work-oriented, worker-oriented and work context dimensions and associated work-oriented, worker-oriented and work context dimension job analysis survey portions, said master job analysis database employing fuzzy logic to determine a placement of said work-oriented, worker-oriented and work context dimensions within at least one hierarchal structure;

a products database containing human resource products; and

a knowledge management module, associated with said master job analysis database, including;

a survey assembly program that allows a user to select at least one of said work-oriented, worker-oriented and work context dimensions and creates a job analysis survey from at least one of said associated work-oriented, worker-oriented and work context dimension job analysis survey portions, and

a survey analysis program that allows said user to identify key worker-oriented dimensions and links said key worker-oriented dimensions to said human resource products in said product database.

2. The system as recited in claim 1 wherein said survey assembly program comprises:

a selection program that creates a preliminary job analysis survey from said at least one of said associated work-oriented, worker-oriented and work context dimension job analysis survey portions; and

a survey analysis program that analyzes responses to said preliminary job analysis survey to determine a relevance of said at least one of said work-oriented, worker-oriented and work context dimensions selected and produces a final job analysis survey from said preliminary job analysis survey based on said relevance.

3. The system as recited in claim 1 further comprising a network interface, associated with said knowledge management module, that allows said user to communicate with said knowledge management module via a computer network coupled to said computer.

4. The system as recited in claim 1 wherein said user communicates with said knowledge management module via a graphical user interface (GUI) on a user terminal.

5. The system as recited in claim 1 wherein said user communicates with said knowledge management module via a personal computer (PC) executing a World Wide Web browser.

6. The system as recited in claim 1 wherein said work-oriented dimensions are hierarchically organized into generalized work behaviors, work context, tools and generalized work activities.

7. The system as recited in claim 1 wherein said worker-oriented dimensions are selected from the group consisting of:

knowledge statements,

skills, and

abilities,

work styles,

education,

certifications, and

languages.

8. The system as recited in claim 1 wherein said products database contains pre-existing human resource products selected from the group consisting of:

performance appraisals,

personnel selection systems,

tests,

training curricula,

job aides, and

Americans with Disabilities Act (ADA) accommodation.

9. The system as recited in claim 1 wherein said survey analysis program is capable of adding new work-oriented, worker-oriented and work context dimensions to said master job analysis database.

10. A method of operating a computer to perform job analysis, comprising:

providing a master job analysis database containing work-oriented, worker-oriented and work context dimensions and associated work-oriented, worker-oriented and work context dimension job analysis survey portions, said master job analysis database employing fuzzy logic to determine a placement of said work-oriented, worker-oriented and work context dimensions within at least one hierarchal structure;

providing a products database containing human resource products;

allowing a user to select at least one of said work-oriented, worker-oriented and work context dimensions;

creating a job analysis survey from at least one of said associated work-oriented, worker-oriented and work context dimension job analysis survey portions;

allowing said user to identify key worker-oriented dimensions; and

linking said key worker-oriented dimensions to said human resource products in said product database.

11. The method as recited in claim 10 wherein said step of creating comprises:

creating a preliminary job analysis survey from said at least one of said associated worker-oriented, worker-oriented and work context dimension job analysis survey portions;

analyzing responses to said preliminary job analysis survey to determine a relevance of said at least one of said work-oriented, worker-oriented and work context dimensions selected; and

producing a final job analysis survey from said preliminary job analysis survey based on said relevance.

12. The method as recited in claim 10 further comprising allowing said user to communicate with said knowledge management module via a computer network coupled to said computer.

13. The method as recited in claim 10 further comprising allowing said user to communicate with said knowledge management module via a graphical user interface (GUI) on a user terminal.

14. The method as recited in claim 10 further comprising allowing said user to communicate with said knowledge management module via a personal computer (PC) executing a World Wide Web browser.

15. The method as recited in claim 10 wherein said work-oriented dimensions are hierarchically organized into generalized work behaviors, work context, tools and generalized work activities.

16. The method as recited in claim 10 wherein said worker-oriented dimensions are selected from the group consisting of:

knowledge statements,

skills, and

abilities,

work styles,

education,

certifications, and

languages.

17. The method as recited in claim 10 wherein said products database contains pre-existing human resource products selected from the group consisting of:

performance appraisals,

personnel selection systems,

tests,

training curricula,

job aides, and

Americans with Disabilities Act (ADA) accommodation.

18. The method as recited in claim 10 further comprising adding new work-oriented, worker-oriented and work context dimensions to said master job analysis database.

19. For use with a computer, a job analysis system, comprising:

a master job analysis database containing work-oriented, worker-oriented and work context dimensions and associated work-oriented, worker-oriented and work context dimension job analysis survey portions, said master job analysis database employing fuzzy logic to determine a placement of said work-oriented, worker-oriented and work context dimensions within at least one hierarchal structure;

a products database containing human resource products;

a knowledge management module, associated with said master job analysis database, including;

a survey assembly program that allows a user to select at least one of said work-oriented, worker-oriented and work context dimensions and creates a preliminary job analysis survey from at least one of said associated work-oriented, worker-oriented and work context dimension job analysis survey portions, notifies subject matter experts of an existence of said preliminary job analysis survey, allows said subject matter expert to rate a relevance of said at least one of said work-oriented, worker-oriented and work context dimensions selected, analyzes responses to said preliminary job analysis survey to determine said relevance of said at least one of said work-oriented, worker-oriented and work context dimensions selected, and produces a final job analysis survey from said preliminary job analysis survey based on said relevance, and

a survey analysis program that allows said user to identify key worker-oriented dimensions and links said key worker-oriented dimensions to said human resource products in said products database, said survey analysis program being capable of adding new work-oriented, worker-oriented and work context dimensions to said master job analysis database; and

a network interface, associated with said knowledge management module, that allows said user to communicate with said knowledge management module via a computer network coupled to said computer.

20. The system as recited in claim 19 wherein said work-oriented dimensions are hierarchically organized into generalized work behaviors, work context, tools and generalized work activities.

21. The system as recited in claim 19 wherein said worker-oriented dimensions are selected from the group consisting of:

knowledge statements,

skills, and

abilities,

work styles,

education,

certifications, and

languages.

22. The system as recited in claim 19 wherein said products database contains pre-existing human resource products selected from the group consisting of:

performance appraisals,

personnel selection systems,

tests,

training curricula,

job aides, and

Americans with Disabilities Act (ADA) accommodation.

23. A method of operating a computer to perform job analysis, comprising:

providing work-oriented, worker-oriented and work context dimensions and associated work-oriented, worker-oriented and work context dimension job analysis survey portions;

employing fuzzy logic to determine a placement of said work-oriented, worker-oriented and work context dimensions within at least one hierarchal structure;

providing human resource products;

allowing a user to select at least one of said work-oriented, worker-oriented and work context dimensions;

creating a preliminary job analysis survey from at least one of said associated work-oriented, worker-oriented and work context dimension job analysis survey portions;

notifying subject matter experts of an existence of said preliminary job analysis survey;

allowing said subject matter experts to rate a relevance of said at least one of said associated work-oriented, worker-oriented selected;

analyzing responses to said preliminary job analysis survey to determine said relevance of said at least one of said work-oriented, worker-oriented and work context dimensions selected;

producing a final job analysis survey from said preliminary job analysis survey based on said relevance;

allowing said user to identify key worker-oriented dimensions; and

linking said key worker-oriented dimensions to said human resource products in said product database.

24. The method as recited in claim 23 wherein said work-oriented dimensions are hierarchically organized into generalized work behaviors, work context, tools and generalized work activities.

25. The method as recited in claim 23 wherein said worker-oriented dimensions are selected from the group consisting of:

knowledge statements,

skills, and

abilities,

work styles,

education,

certifications, and

languages.

26. The method as recited in claim 23 wherein said human resource products are preexisting human resource products selected from the group consisting of:

performance appraisals,

personnel selection systems,

tests,

training curricula,

job aides, and

Americans with Disabilities Act (ADA) accommodation.