Telecommunications access cost management system

• US 6,144,726 A
• Filed: 06/12/1998
• Issued: 11/07/2000
• Est. Priority Date: 06/12/1998
• Status: Expired due to Term

• Current Assignee: CSG Systems Incorporated (CSG Systems International Incorporated)
• Original Assignee: CSG Systems Incorporated (CSG Systems International Incorporated)
• Inventors: Cross, Christopher J.
• Primary Examiner(s): Chan, Wing F.
• Assistant Examiner(s): TIEU, BINH KIEN
• Application Number:
  US09/096,786
• Time in Patent Office: 879 Days
• Field of Search: 379/111, 379/112, 379/114, 379/115, 379/116, 379/118, 379/119, 379/120, 379/127, 379/144, 455/405, 455/406
• US Class Current: 379/114.03
• CPC Class Codes: H04M 15/00 Arrangements for metering, time-control or time indication ; Metering, charging or billing arrangements for voice wireline or wireless communications, e.g. VoIP
• CPC Class Codes: H04M 15/41 Billing record details, i.e. parameters, identifiers, structure of call data record [CDR]
• CPC Class Codes: H04M 15/48 Secure or trusted billing, e.g. trusted elements or encryption
• CPC Class Codes: H04M 15/49 Connection to several service providers
• CPC Class Codes: H04M 15/50 for cross-charging network operators
• CPC Class Codes: H04M 15/51 for resellers, retailers or service providers
• CPC Class Codes: H04M 15/53 using mediation
• CPC Class Codes: H04M 15/54 for revenue sharing
• CPC Class Codes: H04M 15/55 for hybrid networks
• CPC Class Codes: H04M 15/80 Rating or billing plans; Tariff determination aspects
• CPC Class Codes: H04M 2215/0152 General billing plans, rate plans, e.g. charge rates, numbering plans, rate centers, customer accounts
• CPC Class Codes: H04M 2215/0156 Secure and trusted billing, e.g. trusted elements, encryption, digital signature, codes or double check mechanisms to secure billing calculation and information
• CPC Class Codes: H04M 2215/0164 Billing record, e.g. Call Data Record [CDR], Toll Ticket[TT], Automatic Message Accounting [AMA], Call Line Identifier [CLI], details, i.e. parameters, identifiers, structure
• CPC Class Codes: H04M 2215/0172 Mediation, i.e. device or program to reformat CDRS from one or more switches in order to adapt to one or more billing programs formats
• CPC Class Codes: H04M 2215/44 Charging/billing arrangements for connection made over different networks, e.g. wireless and PSTN, ISDN, etc.
• CPC Class Codes: H04M 2215/46 Connection to several service providers
• CPC Class Codes: H04M 2215/52 Interconnection, inter-exchange, reseller billing, billing agreements between different operators, e.g. billing identifier added on the CDR in order to cross charge the other operator, inter-operator accounting, reconciliation, bill directly resellers customers
• CPC Class Codes: H04M 2215/54 Resellers-retail or service providers billing, e.g. agreements with telephone service operator, activation, charging/recharging of accounts

Abstract

A Telecom Access Billing System provides the capability for a communication carrier service provider to substantially automate the payment to other communication carrier service providers for the use of their services and equipment. Billed charges are received in a variety of forms from the communication carrier service providers which are providing the services. A processor uploads the information, checks its integrity, and converts it to a format in which it can be further processed. Once the information has been uploaded and converted, a validation process is performed in which the individual items of the bill are checked as to whether the rate information charged by the communication carrier service providers matches the rates which have been either negotiated or established by a third party. Any discrepancies noted in this comparison process are included in a dispute report which is associated with the invoice on which the billed charges appear. The user of the system may then review the invoices in conjunction with any discrepancy amounts which have been noted. An automated payment module then provides for the electronic transfer of funds to the communication carrier service provider for approved invoices.

Claims

1. An apparatus for processing billed charges from at least one vendor, comprising:

a processor, comprising;

an upload module which automatically uploads the billed charges from the at least one vendor in a first format, wherein the billed charges include a plurality of entries with a billed rate component; and

a database which includes reference billing rate information; and

at least one graphical user interface in connection with the processor, wherein the graphical user interface is configured to received the billed charges, wherein the at least one graphical user interface includes;

an automatic validation module which receives the billed charges and automatically compares the billed rate component of the plurality of entries with the reference billing rate information to identify discrepancies;

a dispute tracking module which generates at least one dispute file which may be associated with a particular one of the billed chargers, where the graphical user interface provides for display of both the billed charges and the at least one distpute file which is storable in and retrievable from the database; and

a bill review and approval module which is operational in conjunction with a visual display which provides for selective accessing of and review of the billed charges and the associated at least one dispute file, and status changes relating to pavement of the billed charges, where the graphical display is fiber configured to receive input with regard to the billed charges, wherein the input includes at least one of;

approve the billed charge and reject the billed charge.

2. The apparatus of claim 1, wherein the processor is a UNIX server.

3. The apparatus of claim 1 wherein the processor is connected to the at least one graphical user interface through a connection over a data network.

4. The apparatus of claim 3 wherein the connection is a ODBC TCP/IP connection.

5. The apparatus of claim 1 wherein the database is relational in nature.

6. The apparatus of claim 1 wherein the at least one graphical user interface is a computer workstation.

7. The apparatus of claim 1, further including at least one processing module from a group comprising:

a bill review and approval module which provides for review of the information relating to the billed charges, and status changes relating to payment of the billed charges.

8. The apparatus of claim 7 wherein the automatic validation module, the dispute tracking module, and the bill review and approval module are part of a software package loaded on the at least one graphical user interface.

9. The apparatus of claim 8 wherein automatic validation module is programmable through the user interface to include custom criteria for identifying the discrepancies.

10. The apparatus of claim 1 wherein the processor further comprises an output module which provides for automated payment to the at least one vendor for the billed charges which have been approved.

11. The apparatus of claim 10 wherein the output module is in connection with output means which provides invoices for the approved billed charges and dispute reports to the at least one vendor.

25. The system of claim 1 wherein the billed charges relate to usage of telephone lines and the reference information relates to agreements between parties relating to use of the telephone line.

26. The system of claim 25 wherein the reference information includes at least one of:

circuit validity, circuit charges, tariffs.

27. The system of claim 11 wherein the billed charges relate to usage of telephone lines and the reference information relates to agreements between parties relating to use of the telephone line.

28. The system of claim 27 wherein the reference information includes at least one of:

circuit validity, circuit charges, tariffs.

12. A system for processing billed charges from a vendor comprising:

a processor which provides automated uploading of the billed charges, storage of the billed charges and reference information in a database, and outputting of payment information related to the billed charges;

a user interface which includes means for automatically validating the billed charges with regards to the reference information, generating at least one dispute report related to the billed charges, associating the at least one dispute report with the billed charges and providing for storage of the dispute reports in the database, and providing for a visual review of the billed charges with respect to any of the associated dispute reports, as well as disposition of the billed charges in response to a received input through the user interface; and

a data network which provides communication between the user interface and the processor.

13. The system of claim 12 wherein the processor includes an upload module which automatically uploads the billed charges from the vendor, converts the billed charges from a first format to a second format, checks integrity of the billed charges, scans the reference information for duplicates of the billed charges, and stores the converted billed charges in the database.

14. The system of claim 12 wherein the processor is a UNIX server.

15. The system of claim 12 wherein the user interface includes an automatic validation module which automatically retrieves the billed charges from the database and identifies discrepancies between the converted billed charges and the reference information.

16. The system of claim 12 wherein the automatic validation module is programmable through the user interface to include custom criteria for identifying the discrepancies in the billed charges.

17. The system of claim 16 wherein the custom criteria include at least one of:

contracted rates, tariffs, and rates established by third parties.

18. The system of claim 12 wherein the user interface is a computer workstation.

19. The system of claim 12 wherein the invoices and the dispute reports are displayed on the user interface according to a hierarchal structure.

20. The system of claim 19 wherein information included in the invoices is transferable to the dispute reports by employing a drag and drop function.

21. The system of claim 12 wherein the processor further includes an output module which provides for automatic payment to the vendor of the billed charges which have been approved.

22. The system of claim 21 wherein the output module further includes means for automatically requesting approval when the billed charges are above a predetermined amount.

23. The system of claim 12 wherein the user interface provides functionality to perform at least one of:

view the billed charges, view the dispute reports, selectively associate the invoices with the dispute report, search the invoices, search the dispute reports, search for vendor information, and search for account information.

24. The system of claim 23 wherein the functionality is provided through screen displays presented on the user interface.