Method and system in a client-server for automatically converting messages from a first format to a second format compatible with a message retrieving device

• US 6,212,550 B1
• Filed: 01/21/1997
• Issued: 04/03/2001
• Est. Priority Date: 01/21/1997
• Status: Expired due to Term

• Current Assignee: Google Technology Holdings LLC (Alphabet Inc.)
• Original Assignee: Motorola, Inc. (Motorola Solutions, Inc.)
• Inventors: Segur, Shawn Thomas
• Primary Examiner(s): Maung, Zarni
• Assistant Examiner(s): Barot, Bharat
• Application Number:
  US08/786,579
• Time in Patent Office: 1,533 Days
• Field of Search: 395/200.3-200.33, 395/200.35, 395/200.36, 395/200.37, 395/200.56, 395/200.59, 395/200.58, 395/200.75, 395/200.76, 709/200-203, 709/205-207, 709/220, 709/226-228, 709/245-246, 707/10, 707/103-104, 453/4.1, 453/4.2, 453/412, 453/445, 453/456-458, 453/461-463, 348/13-16
• US Class Current: 709/206
• CPC Class Codes: H04M 2201/40 using speech recognition speech recognition per se G10L15/00
• CPC Class Codes: H04M 2201/60 Medium conversion
• CPC Class Codes: H04M 3/5307 for recording messages comprising any combination of audio and non-audio components
• CPC Class Codes: H04M 7/12 for working between exchanges having different types of switching equipment, e.g. power-driven and step by step or decimal and non-decimal
• CPC Class Codes: H04Q 2213/13093 Personal computer, PC
• CPC Class Codes: H04Q 2213/13098 Mobile subscriber
• CPC Class Codes: H04Q 2213/13103 Memory
• CPC Class Codes: H04Q 2213/13106 Microprocessor, CPU
• CPC Class Codes: H04Q 2213/13179 Fax, still picture
• CPC Class Codes: H04Q 2213/13196 Connection circuit/link/trunk/junction, bridge, router, gateway
• CPC Class Codes: H04Q 2213/13242 Broadcast, diffusion, multicast, point-to-multipoint (1 : N)
• CPC Class Codes: H04Q 2213/13336 Store & forward, messaging systems email H04Q2213/13375
• CPC Class Codes: H04Q 2213/13337 Picturephone, videotelephony
• CPC Class Codes: H04Q 2213/13374 Paging
• CPC Class Codes: H04Q 2213/13375 Electronic mail
• CPC Class Codes: H04Q 2213/13376 Information service, downloading of information, 0800/0900 services
• CPC Class Codes: H04Q 2213/13377 Recorded announcement
• CPC Class Codes: H04Q 2213/1338 Inter-exchange connection
• CPC Class Codes: H04Q 2213/13389 LAN, internet
• CPC Class Codes: H04Q 3/0016 Arrangements providing connection between exchanges

Abstract

A multi-format communications client-server (50) has a number of communication interfaces (52-64). A controller and processor (68) is coupled to each of the communication interfaces (52-64) and convert messages from a first communication format to a second communication format. A memory (70) is coupled to the controller and processor (68) and the communication interfaces (52-64). The memory (70) stores a number of messages in a number of communication formats.

Claims

1. A multi-format communications client-server, comprising:

a plurality of communication interfaces in communication with one or more subscriber units, a communication interface adapted to receive one or more audio/visual messages from at least a first of the one or more of the subscriber units and to transmit a selected one or more messages to at least a second of the one or more of the subscriber units;

a controller and processor coupled to the plurality of communication interfaces, the controller and processor configured to sense a return address and data format of the first of the one or more subscriber units and for automatically converting one or more of the received messages from a first communication format to a second communication format in response to a message retrieval query from the second of the one or more of the subscriber units instructing the communication interface to transmit the selected messages from the communication interface to the querying subscriber units, wherein the second communication format is compatible with the data format of a subscriber unit generating the message retrieval query.

2. The multi-format communications client-server of claim 1, wherein the first or second communication formats includes a pager data format.

3. The multi-format communications client-server of claim 1, wherein the first or second communication formats includes an electronic mail format.

4. The multi-format communications client-server of claim 1, wherein the controller and processor includes a voice synthesizer.

5. The multi-format communications client-server of claim 1, wherein the controller and processor includes a voice recognition processor.

6. The multi-format communications client-server of claim 1, wherein the controller and processor includes a data conversion processor.

7. The multi-format communications client-server of claim 1, wherein the controller and processor includes a memory for storing a plurality of customer IDs.

8. The multi-format communications client-server of claim 7, wherein the memory stores a plurality of addresses, each of the plurality of address associated with one of the plurality of customer IDs.

9. The multi-format communications client-server of claim 8, wherein each of the plurality of addresses are associated with one of the first or second communications formats.

10. The multi-format communications client-server of claim 8, wherein one of the plurality of addresses is a cellular telephone number.

11. The multi-format communications client-server of claim 8, wherein one of the plurality of addresses is an electronic mail address.

12. The multi-format communications client-server of claim 8, wherein one of the plurality of addresses is a pager number.

13. The multi-format communications client-server of claim 8, wherein one of the plurality of addresses is a personal digital assistant address.

17. The method of claim 13, wherein step (e) includes the step of:

(e1) retrieving the selected message from the memory.

14. A method of sending, receiving and converting multiple format communication messages, comprising the steps of:

(a) receiving a message in one of a plurality of data formats including audio/visual messages, the message containing a delivery address for specifying delivery to one or more subscriber units;

(b) determining a customer ID associated with the delivery address;

(c) storing the message in a memory at a location associated with the customer ID

(d) receiving a transmit selected message command from one of the one or more subscriber units for selecting a message to be transmitted to the one subscriber unit;

(e) automatically determining a return address and data format of the one subscriber unit and converting the selected message into a data format compatible with the one subscriber unit; and

(f) transmitting the converted message to the one subscriber unit.

15. The method of claim 14, wherein step (a) further includes the steps of:

(a1) receiving a message query;

(a2) transmitting a greeting message and a message option menu;

(a3) selecting an option from the message option menu.

16. The method of claim 14, further including the steps of:

g receiving a retrieval query containing a routing address in a first data format from a subscriber unit;

h sending a summary of a plurality of stored messages to the subscriber unit.

18. The method of claim 14, wherein step h includes the steps of:

(h1) correlating the routing address to a customer ID; and

(h2) searching a plurality of pointers to determine a location of the plurality of stored messages and a number of the plurality of stored messages.

19. The method of claim 18, further including the step of:

(h3) analyzing a header associated with each of the plurality of stored messages to determine a sender ID.

20. The method of claim 16, wherein step (h) includes the step of:

(h1) selecting a sender ID for inclusion in the summary.

21. A multi-format communications client-server, comprising;

a plurality of communication interfaces for receiving a plurality of messages in a plurality of formats including audio/visual formats;

a controller and one or more subscriber units coupled to each of the plurality of communication interfaces;

a memory coupled to the controller for storing a plurality of messages in a plurality of formats; and

a processor coupled to the memory for automatically determining a return address and data format of a subscriber unit and converting one of the plurality of messages from a first of the plurality of formats to a second of the plurality of formats wherein the second of the plurality of formats is in the data format compatible with a subscriber unit requesting retrieval of one of the stored messages.

22. The multi-format communications client-server of claim 21, wherein the plurality of communication interfaces includes a pager data interface.

23. The multi-format communications client-server of claim 21, wherein the plurality of communication interfaces includes a cellular voice data interface.

24. The multi-format communications client-server of claim 21, wherein the plurality of communication interfaces includes a cellular digital packet data interface.

25. The multi-format communications client-server of claim 21, wherein the plurality of communication interfaces includes an electronic mail interface.