Data network with voice verification means

• US 6,266,640 B1
• Filed: 08/06/1996
• Issued: 07/24/2001
• Est. Priority Date: 08/06/1996
• Status: Expired due to Term

• Current Assignee: Intel Corporation
• Original Assignee: Dialogic, Inc. (Enghouse Systems Limited)
• Inventors: Fromm, Laurence J.
• Primary Examiner(s): Dorvil, Richemond
• Assistant Examiner(s): MCFADDEN, SUSAN IRIS
• Application Number:
  US08/692,619
• Time in Patent Office: 1,813 Days
• Field of Search: 395/2.79, 395/2.8, 395/2.81, 395/2.82, 395/2.83, 395/2.84, 380/25, 705/23, 379/91.01, 704/246, 235/380
• US Class Current: 704/273
• CPC Class Codes: G06Q 20/40 Authorisation, e.g. identification of payer or payee, verification of customer or shop credentials; Review and approval of payers, e.g. check credit lines or negative lists
• CPC Class Codes: G06Q 20/40145 Biometric identity checks
• CPC Class Codes: G10L 17/00 Speaker identification or verification techniques
• CPC Class Codes: H04M 2201/40 using speech recognition speech recognition per se G10L15/00
• CPC Class Codes: H04M 2201/41 using speaker recognition speaker recognition per se G10L17/00
• CPC Class Codes: H04M 3/385 using speech signals
• CPC Class Codes: H04M 3/493 Interactive information services, e.g. directory enquiries ; Arrangements therefor, e.g. interactive voice response [IVR] systems or voice portals
• CPC Class Codes: H04M 7/12 for working between exchanges having different types of switching equipment, e.g. power-driven and step by step or decimal and non-decimal

Abstract

A technique for verifying a user'"'"'s voice prior to permitting the user to conduct a business transaction over a data network. An order is received via the data network, and a voice verification unit is contacted to (i) access a prestored voice print, (ii) obtain a present voice sample from the consumer desiring the transaction and compare said present voice sample to the prestored voice sample, and (iii) issue a signal indicating whether the voice correctly verifies.

Claims

1. A method of consummating a transaction over a data network in a system having a consumer computer, a transaction computer and a voice verification unit, comprising:

generating a transaction identification number which is uniquely associated with a transaction desired to be consummated between said transaction computer and a user of said consumer computer, said transaction identification number comprising a user ID of said user;

establishing a data network connection from said transaction computer to said voice verification unit, and transmitting said transaction identification number from said transaction computer to said voice verification unit over said data network;

requesting said user to provide a voice sample;

receiving, at said voice verification unit, said voice sample entered by said user, said voice sample being associated with said transaction identification number;

verifying said voice sample, at said voice verification unit, by comparing it to a pre-stored voice print of said user identified by said user ID;

transmitting a verification signal along with said transaction identification number from said voice verification unit to said transaction computer over said data network; and

consummating said transaction only if said voice sample is verified to be correct.

2. The method of claim 1 wherein said voice sample is provided by said user to said transaction computer.

3. The method of claim 2 wherein said voice sample is transmitted along with said transaction identification number from said transaction computer to said voice verification unit.

4. The method of claim 1 wherein said voice sample is provided by said user directly to said voice verification unit.

5. The method of claim 1 wherein said step of requesting is generated by said transaction computer by displaying a message on said consumer computer along with a telephone number which said user shall call to provide said voice sample over telephone.

6. The method of claim 5 wherein said telephone number is that of said transaction computer.

7. The method of claim 5 wherein said telephone number is that of said voice verification unit.

8. The method of claim 1 wherein said step of requesting is venerated by said voice verification unit by calling said user on a telephone and prompting said user for said voice sample.

9. The method of claim 1 wherein said transaction identification number is generated by said transaction computer.

10. The method of claim 1 wherein said transaction identification number further comprises identification information of said transaction computer.

11. A system for consummating a transaction, comprising:

a consumer computer;

a transaction computer for receiving a transaction request from a user of said consumer computer, said user having a unique user ID;

means for generating a transaction identification number for said transaction requested by said user, said transaction identification number comprising said user ID;

means for sending said transaction ID to a voice verification unit;

means for requesting said user to provide a voice sample;

means for receiving said voice sample provided by said user; and

said voice verification unit comprising a voice print bank for pre-storing a voice print of said user tagged by said user ID, means for verifying said voice sample of said user by comparing said voice sample with said pre-stored voice print of said user, and means for transmitting a verification signal along with said transaction identification number to said transaction computer over said data network;

wherein said transaction computer and said voice verification unit are connected to a data network with separate addresses via said network and are communicable to each other over said data network.

12. The system of claim 11 wherein said transaction computer comprises said means for generating said transaction identification number and means for sending said transaction identification number to said voice verification unit.

13. The system of claim 11 wherein said voice verification unit comprises means for sending a verification signal along with said transaction identification number to said transaction computer.

14. The system of claim 11 wherein said means for requesting said voice sample is implemented by said transaction computer by displaying a request at said consumer computer.

15. The system of claim 14 wherein said request comprises a telephone number which said user shall call to provide said voice sample.

16. The system of claim 15 wherein said telephone number is that of said transaction computer.

17. The system of claim 15 wherein said telephone number is that of said voice verification unit.

18. The system of claim 11 wherein said means for requesting said voice sample is implemented by said voice verification unit by calling said user for said voice sample.